RENEE T HENRY

**** ***** ****, ***# ***, Coconut Creek, FL 33063 Home: 954-***-**** acguen@r.postjobfree.com

Detailed-oriented and competent professional offering administrative experience and interpersonal skills in both large corporate and small office environments. Equipped with solid time management and the ability to learn concepts quickly.

Team leadership Excellent research skills Excellent communication skills

PROFESSIONAL SUMMARY

CORE QUALIFICATIONS

Professional demeanor Strong organizational skills Self-directed

EXPERIENCE MEDICAL STAFFING NETWORK Boca Raton, FL Operations Coordinator

09/2013 to Current Compile all payroll data and enter information in the Payroll system Ensure proper deductions for benefits, taxes, garnishments, etc. Prepare, generate and print: checks, direct deposit advices and required payroll reports Maintain and file all payroll documentation in employee's payroll files both paper & electronic Review contract to ensure rates for branches adhere to contract guidelines Contract system integration Input rate groups into systems Audit all active clients in CSS system Adding new client profiles to appropriate system Liason between recruiters and other corporate departments, such as payroll and credentialing departments Ensure all received contracts from branches are fully executed, with authorized signatures, dates, and rates.

COMFORT MEDICAL, LLC Coral Springs, FL Physicians Relations Specialist/ Special Projects Manager

03/2012 to 03/2013 Review incoming medical records for all patients Verify patient insurance benefits and eligibility Handling of escalated calls Answer incoming calls from Medical Records, Sales and Insurance Maintain and update all patient files Handle shipping accounts with UPS, USPS, FedEX, and company accounts with Starbucks, Wine and Country, etc. Use numerous applications such as Noble, Project Manager, Presence and other complex web-based programs. Knowledge of ICD-9 codes, CPT / HCPCS codes, and medical terminology Request copy of canceled checks from payers as needed Search Internet databases for information on insurance company, employer and patient when applicable Review accounts to verify if the correct payment amounts Appeal denied or underpaid insurance claims, Knowledge of HIPPA and SOX compliance/ regulations, etc.

EMBLEMHEALTH New York, NY Reinstatement / Account Services Specialist

05/2010 to 10/2011 Knowledge of HIPPA and SOX compliance/ regulations Handling incoming payments for reinstatements of coverage Process reinstatements for terminated groups and members Process claims (medical, hospital, dental) Handling of escalated calls Answer incoming calls from Broker and Group Administrators Answer Broker questions on commissions Handle inquiries on payments, invoices and plan changes

Use numerous applications such as PeopleSoft, Imfact, Siebel, and other complex web-based programs. Knowledge of ICD-9 codes, CPT / HCPCS codes, and medical terminology.

BUSINESS ADMINISTRATION City University of New York, Brooklyn, NY GPA: GPA: 3.15 NYS Regents Diploma, New York State HESC Academic Scholarship Award GPA: 3.15

HUMANITIES AND THE PERFORMING ARTS Erasmus Hall High School, Brooklyn, NY National Honor Society NYS Regents Diploma New York State HESC Academic Scholarship Award

Brooklyn, NY

Phlebotomy certification CPR/BLS certification (in process) EKG certification (in process)

EDUCATION

PROFESSIONAL CERTIFICATIONS