Patricia Franklin-Gardner
**** ***** **, *******, ** 77080
832-***-**** ? acgudr@r.postjobfree.com
Summary: To be a valued employee with high work standards. To work in a
timely manner for good productivity and quality. To follow the
proper manner in handling and processing records and
information.
Employment History:
Memorial Herman Hospital-Sodexo Food 12/18/12-03/08/13
Cashier Customer Service
. Handle patients' and staff purchases. Stock items as needed.
. Make cash transaction. Balance cash drawer.
St. Luke's Hospital-Smith and Dean Staffing 06/09/2012-09/20/2012
Medical Records Administrative Clerk
. Pulled charts for patients clinic visits, as requested by the clinic
nurses and doctors
. Checked lab reports, x-ray and any other documents in patients medical
care
. Released information to requesting persons, when given proper
H.I.P.P.A standards
. Answered phones, patient scheduling, insurance verification
Methodist De Bakey Cardiology Associates-Pro Health Staffing 03/19/2012-
05/30/2012
Medical Records Administrative Clerk
. Entered charts for storage inventory
. Purged of records from file
. Filed loose reports, and faxed release forms to doctors' offices
Legency Community Health-Smith and Dean Staffing 12/19/2011-03/10/2012
Medical Records Customer Service Clerk
. Retrieved patients charts for appointments
. Filed and updated data for the computer system
. Purged old charts from files
. Sent purged charts to off-site archives
. Operated office fax machine, copier, and document scanner
Harris County Hospital District 11/2008-5/2010
Medical Records Administrative Clerk
. Pulled charts for patients clinic visits. As the clinic nurses and
doctors requested their charts. Used the computer system to check lab
reports, x-ray and any other documents in patients' medical care.
Release information to requesting persons, when given proper H.I.P.P.A
standards
. Answered phones, patient scheduling, insurance verification
City of Houston 6/2008-11/2008
311 Telecommunicator
. Answered incoming calls from citizens requesting information about
trash pick-up, major/minor leaks, traffic light maintenance, all
concerns regarding city services, and other concerns. Assisted in
other areas as needed.
Spring Branch Medical Center 6/2007-6/2008
H.I.M. Specialist, Medical Records
. Processed various request for medical information daily. The request
types vary from medical, legal, disability are personal needs. Upon
receiving these proper forms must be signed to comply with rules.
Invoices are processed for fees for records. Handled large volumes of
calls daily. Used computer to input information also other duties.
Dr. Byron Holt M.D. 2/2007-6/2007
Medical Administrative Assistant
. Answered incoming calls for doctor appointments.
. Put appointments times in computer. Pulled records also filed.
. Performed Insurance Verification and patient referrals
Memorial City Herman Hospital 1/1999-2/2007
Medical Records Assistant, Clinical Report Center
Clerk, Radiology Film Library
. Performed data entry of medical records
. Made chart delivery and assembly
. Handled high call volume that came into department
. Did other duties, as assigned
Education:
Clerk Typist II Houston Community College Houston, Texas
Diploma George Washington High School Houston, Texas