SAMANTHA CORBIERE

** ********* *****, ******** ** L6S 1R4 ● 905-***-**** Cell: 647-***-****

acgu4q@r.postjobfree.com

Seeking a position as a Customer Service Representative

HIGHLIGHTS OF QUALIFICATIONS

7 years’ experience in the customer service industry

Very reliable and dependable

Enthusiastic, very motivated, able to multi task in a fast paced environment

Enjoy working in a team setting or individually

Coached staff to ensure excellent customer service from all employees

Computer literate, opened and closed store and tills and handled deposits

Managed customer relation issues

Completed paper work, scheduling and sales targets

Worked well with minimal or no supervision

Excellent communication skills both in person and over the phone

PROFESSIONAL EXPERIENCE

Customer Service

Provided advice about sales and promotions for customers regarding in store merchandise

Top sales leader and excellent customer service skills

Cashier experience, able to complete cash, debit and credit card transactions

Addressed client concerns in a professional manner offering effective solutions

Greeted customers in a friendly and professional manner in person and over the phone

Ensured store and all displays were neat and organized at all times

Well organized and proficient with detail

Excellent time management and multi-tasking abilities, prioritizing tasks and working within time

constraints

Met with employees assessing their progress, giving support and discussing any difficulties or problems

EMPLOYMENT EXPERIENCE

Assistant Manager 2011-2013

La SENZA, Brampton, ON

Key Holder 2010-2011

Calvin Klein Underwear, Toronto, ON

Customer Service Representative 2008-2010

Pizza Pizza, Hamilton, ON

EDUCATION AND TRAINING

Red Hill Continuing Education

Hamilton, ON

Standard First Aid CRP Level C

Canadian Red Cross, Toronto, ON

WHMIS

Women in Skilled Trades, Toronto, ON

21 Day Survival Program

Outward Bound, Toronto, ON

References Available Upon Request

Contact this candidate