Jonathan Lee, MBA, B. Eng
**** *********** ** ********, ** L6M 3W9 416-***-**** acgu1c@r.postjobfree.com
EMPLOYMENT EXPERIENCE
WAL-MART CANADA, Mississauga, ON
Mobile Specialist, June 2008 ~ May, 2014
● Administer BES (Blackberry Enterprise Server); its policy, access and application
● Multi-level support of 1400 existing wireless devices; BB, i-OS, Android
● Ensure system availability 24/7 to all executives and associates in country or abroad
● Supervise vendor equipment maintenance, Negotiate contracts with wireless vendors
● Evaluate required changes and upgrades, Coordinate such activities with stakeholders
● Pilot and test all new equipment and measure against corporate requirements and capabilities
● Prepare and manage mobile-related projects from concept to post-implementation review
● Administer MDM server (AirWatch) and its infrastructure
Consult with carriers and 3rd parties to maximize business value of wireless communication
●
SIEMENS BUSINESS SERVICE, Mississauga, ON
Technical Support Team Leader at customer support centre, 2004~2007
● Lead the Asia-Pacific team of 10 technical support engineers
● Team resolve customized network-related issues; troubleshooting hardware such as routers, switches, access points and
wireless client devices utilizing central management software through various media
CLIENTLOGIC, Mississauga, ON
Technical Support Specialist at customer interactive centre, 2002~2004
● Troubleshoot wireless device telecommunications such as email correspondence, mobile web browsing and MS
Exchange Server synchronization (Blackberry and PDA)
GLOBAL MEDIA, Mississauga, ON
Assistant Sales Manager, 2001~2002
● Sales of Samsung Home Electronic Products such as TVs, DVD players, monitors, audio
BIG-SANG WIRELESS COMMUNICATIONS, Durham, NC
Assistant Sales Manager, 2000~2001
● Sales of wireless devices and services
HYUNDAI ELECTRONICS, Seoul, Republic of Korea
Technical Sales, 1996~1998
● Member of Technical Sales and Marketing Department of System IC Division
● Responsible for Foundry / COT (Customer Owned Tooling) / ASIC (Application Specific Integrated Circuit) Services
and Products for Japan territory B2B
● Participate in marketing strategy for Asia-Pacific region
EDUCATION
HONG-IK UNIVERSITY, Seoul, Republic of Korea
Bachelor of Engineering, 1988~1996
● Major in Electronic Engineering
● Class President, 1989
● Special Entrance Scholarship for top applicants, full tuition plus boarding and monthly stipend during the school years
● 99.5 percentile in the university entrance exam (Korean SAT)
● Captain of Cheerleading Squad
PROFESSIONAL CERTIFICATIONS
● ITIL foundation V3 (2014)
● BCP-420 Maintaining a BlackBerry Enterprise Server v5.0 in a Microsoft Exchange (2013)
● CCNA (2008-2010)
● MCSE 2000 Server / 2003 Server (2007, 2008)
● Linux+ (2004)
● A+ (2002)
Proficiency
● Korean Language, written and verbal – Mother tongue
● Experience with SQL query
PERSONAL EXPERIENCE
REPUBLIC OF KOREA NATIONAL MILITARY SERVICE, Kyoungki-do, Republic of Korea
Network Specialist, 1992~1994
● DMZ Reconnaissance Special Unit
● Maintain ammunition logistical information system
HOBBIES / INTERESTS
● Judo, Full Circle Judo Club, Burlington, ON
● Volunteer at Korean Seniors Residence, Bradford, ON
LIST OF REFERENCES
● Gale Blank, CIO, Wal-mart Canada, acgu1c@r.postjobfree.com
● Mauro Passarelli, Director from Wal-mart Canada, acgu1c@r.postjobfree.com, 647-***-****
● Alfonso Porfirio, Principal, Vive Wireless, acgu1c@r.postjobfree.com, 416-***-****