Sheri Paschen

*** *********

Troy, MI *****

586-***-****

acgtum@r.postjobfree.com

SALES MANAGER

CLIENT RELATIONSHIP MANAGEMENT ( ACCOUNT MANAGEMENT

Sales and Business Development professional with specific expertise in the

sales process from order entry through customer service. Operational

knowledge of lead generation, understanding of customer needs and

requirements with the proven ability to provide accurate quotes and product

information to customers. Proven success in ability managing the entire

sales process from prospecting through closing within a high transaction

environment. Core competencies include:

Business Development Revenue Growth

Sales Presentations Sales Forecasting

Sales Cycle Strategy / Management Needs Assessment

Territory Management Mentor / Coach / Train

Contract Negotiations Customer Service

PROFESSIONAL EXPERIENCE

TRE / Steris Corporation, Detroit, MI 2009 -

2014

Inside Sales

Interfaced with Medical Hospitals and Facilities for repairs, appointments,

and a variety of services offered by STERIS.

. Set up Preventative Maintenance Programs and scheduling for repairs.

. Received, reviewed, and processed documents from the Medical Facilities

prior to registering them in the TRE / STERIS System.

. Received, reviewed, and processed registrations, contracts and billing

information from the Medical Facilities.

. Processed confirmation of facility contracts and pricing documents.

. Provided continuing follow-up and support to the Billing Department to

ensure timely facility invoicing.

. Worked extensively with the Customer Service Team to ensure all documents

were done in a timely manner.

. Troubleshot to assist facilities with issues.

. Utilized Facility Tracking system and database.

. Maintained and updated facility information on Excel Spreadsheet and in

the Internal Database System.

. Prepared and maintained daily and weekly updates to management.

. Trained new employees.

. Set up and maintained Office Supplies and Orders.

. Regularly exceeded the recommended contacts per day. Set at 30 contacts

per day, contacted 45-50 per day.

. Provided additional billings of approximately $90,000 in Medical

Facilities Preventative Maintenance and Repairs.

. Serviced 75% of facilities assigned to territories.

Covisint, Detroit, MI 2001 - 2009

American information technology company, established in 2000 by a

consortium of organizations, including General Motors, Ford, and

DaimlerChrysler. Initially focused in the automotive industry, they

expanded into healthcare, oil and gas, government, and financial services.

Solutions Analyst / Inside Sales

Interfaced with "Big Three" Automotive Clients and their suppliers,

presenting packages and programs offered by Covisint.

. Set up Health Care Providers with Medical Transcription Services.

. Received, reviewed, and processed documents from suppliers prior to

registering in the Covisint Application or Portal.

. Received, reviewed, and processed registration, billing, and EDI

Information from customers.

. Processed confirmation of customer contract and pricing documents.

. Assisted companies with Online Registrations.

. Provided continuing follow-up and support to Billing Department to ensure

timely customer invoicing.

. Worked extensively with Customer Activation team to ensure all migrations

were done in a timely manner.

. Assisted suppliers with navigation issues through Covisint portal, The

Problem Solver Application, The Supplier Connection Tool, and ED

Application.

. Troubleshot to assist suppliers with issue.

. Utilized supplier tracking database.

. Maintained and updated supplier information on an Excel spreadsheet and

in Sales Force.

. Trained new employees.

. Regularly exceeded recommend contacts per day. Set at 20 Contacts per

day, contacted 50-60 per day.

. Provided additional billings of approximately $60,000 in Automotive and

Health Care Contract Sales.

. Enabled 88% of Companies of OEM Backed EDI Application.

EDUCATION

High School Diploma

Troy High School, Troy, MI

PROFESSIONAL EDUCATION

Closing and Presentations: Salesforce.com on-line

Medical Sales Training: TRE, Hillsborough, NJ

Contact this candidate