Lisa Marie Du Toit

*** **** ****

Henderson, NV *9015

Cell Phone: 702-***-****

Email: acgtnh@r.postjobfree.com

Objective: To obtain a long term position with a well- established and reputable company with whom I

can grow both professionally and personally.

Summary of Qualifications

• Self- motivated, able to learn anything by my own initiative.

• Excellent record of dependability.

• Outstanding communication skills, both one on one and groups.

• Enjoy a dynamic and challenging work environment.

Supervision and Training

• Trained and supervised 5 employees that made up the customer service and sales support office of

a wholesale paging company.

• Delegated jobs in accordance with the employees individual skills and abilities for maximum

efficiency and economical effectiveness.

• Trained employees in developing and maintaining good customer relations and how to effectively

negotiate and resolve customer service issues.

Administrative Experience

• Provide support to upper management by handling all routine and administrative work, such as

coordinating office services, maintaining records, tracing information, coordinating details of

business trips and organizing special projects.

• Communicate with counterparts in other departments and retrieve information through

establishing a network.

• Read and condense lengthy documents and proofreading.

Employment History

2013 - 2014 Alamo Casino - Bartender/Cashier

Duties included: Serving beverages to customers, monitoring alcohol intake, check ID's, cash payouts,

cash reconciliation.

2012 - 2013 Travel Centers of America - Cashier

Duties included: Selling convenience store items to customers, prepare food items, stocking, setting up

fuel stations for truckers.

2010 - 2011 Terrible Herbst - Cashier

Duties included: Selling convenience store items to customers, prepare food items, stocking, selling fuel.

2007 - 2008 Shoes for Crews - Data Entry/ Customer Service Representative

Duties included: Taking orders for slip resistance shoes, explained the benefits and disadvantages of

products as it pertains to each work environment

2005 - 2007 Target Corporation - Shoe Specialist

Duties included: Maintained departmental presentation, signs, stocking, shelving, and inventory control.

2004 - 2005 Armed Forces Loans - Customer Service Representative

Duties included: Answered all incoming calls, prepared documents for loan processing, made follow up

calls, verified information on loan applications, called references, pulled credit reports and maintained file

room.

2000 - 2003 Drive Time Car Sales - Senior Office Coordinator/ Front End Collections

Duties included: Posting all walk in, dropped, and mailed payments. Prepared loan packages for scanning

and forwarding to main office for approval and maintained customer files. Contacted customers who were

behind in their payments for settlements or payment arrangement, payment negotiation, skip tracing,

credit checks and information verification.

1997 - 2000 NOS Communications - Customer Service Representative/Special Billing Services

Duties included: Taking calls from customers regarding their long distance phone service, including

changing, adding or cancelling service. Worked with local phone carriers to connect, disconnect, add or

change service. Monitored account activity. Special billing services duties included: Taking calls from

customers who either had questions regarding their bills, or wanted to dispute their bill or wanted to

cancel and settle their account. Price negotiation, offers of compensation if warranted and legal

documentation.

*Moved from Southern California in late 1996, where I co-owned and operated a wholesale paging

company and answering service from 1990 to 1995. Programmed voice mail systems and did the voice

over for the pre-recordings. Also have experience as an entertainment director, band management, and

restaurant hosting.

**Nevada State Licensed Insurance Agent/Life & Health.

**Current TAM, Health and Sheriffs cards.

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