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Engineer Technical Support

Location:
India
Salary:
240000
Posted:
November 22, 2014

Contact this candidate

Resume:

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khagone (M.P.) Mobile:

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Email: acgtd8@r.postjobfree.com

SANDEEP RAGHUVANSHI

OBJECTIVES AND SUMMARY

. I am seeking a Network Engineering position in a LAN/WAN environment,

where I can make significant contributions towards a company's

immediate and future goals. With my 3+ year experience in the

Information Technology, I am a highly motivated Network engineer with

experience in network and system engineer . I hold a Cisco CCNA

certification and am in the process of getting a Cisco CCNP

certification, specifically because I want to be able to resolve

scalability issues without inadvertently creating a breakdown in

network operation and management. I am comfortable with Cisco 3845,

2811, 7200, Series Routers as well as Cisco 1800, 3750, 2650, 2950,

2650 POE Catalyst Series Switches, 7900 cisco IP Phones. I am at ease

in sub netted TCP/IP network environment.

. I have been a network and system engineer, a technical support and

of 900 users

TECHNICAL SKILLS

PROTOCOLS AND STANDARDS:

. TCP/IP, RIPv1, RIPv2, IGRP, EIGRP, OSPF,, BGP, PPP, HDLC, ISDN,

V35, RS-232, Frame Relay, VLAN, NAT, Spanning Tree, ISL

HARDWARE

. Cisco 3845, 2811, 7200, Series Routers as well as Cisco 1800, 3750,

2650, 2950, 2650 POE Catalyst Series Switches., Ethernet Hubs, All

Personal Computer Hardwares,including Wipro, HCL PCs

LAN TOPOLOGIES

. Ethernet, Fast Ethernet, Token Ring

SOFTWARE

. Cisco IOS,, Windows /2000s/XPs, Linux- suse 10 and suse 11, MS

Office, 2000, 2003, 2007.

ACADAMIC QUALIFICATION

. MBA (IT & Operation) SECOND sem passed from Karnataka state Open

University.

. Bachelor of Commerce, DAVV, Indore, MP in 2004.

. SSC (Commerce), From MP Board Bhopal in 2001.

. HSC from MP Board Bhopal, in 1999.

CERTIFICATION

. Cisco Certified Network Professional (Switch)

. Cisco Certified Network Associate (CSCO): CSCO11596008

. Microsoft Certified Professional (XP )

. Jetting Certified Hardware & Networking Professional) from Jetking

Indore (M.P.)

. Diploma in Computer Programming and System Management) from IGM

INSTITUTE, KHARGONE (M.P.)

PROFFESION EXPERIENCE -

ANNAPURNA MOTORS, KUKSHI (MP) Sep 2013 to till date

ROLE - System and Network engineer

Responsibility -

. Responsible for escalated issues.

. Network re-architectonic and optimization for improved performance.

. Multi instance installation.

. Backup and restore of users data.

. Antivirus version upgrade.

. Installing Managing & Troubleshooting of Hardware & Networking.

. Managing Linux Setup files.

. Troubleshoot Network queries

. Configure N-Computing Device.

. Printer connectivity problem.

. Provide 100 % network availability

IMPACT INFOTECH PVT. LTD. INDORE NOV 2012 TO Sep 2013

Role - System Support Engineer

Responsibility:

. Assisted company personnel with desktop operation both hardware and

software related issue.

. Supervised and performed the installation of new IT network equipment,

system software and desktop computer.

. Planned routine repairs and/or system upgrades provided employee

training and instruction (presentations) regarding basic support and

quality standards.

. Tested the IT networking systems, monitored the performance of network

servers and maintained computer systems of the organization.

. Updated management on a regular basis through reports, email, and

presentations.

. Made use of Helpdesk systems to make work-load prioritization, to

update calls.

. Documented and maintained supply of all required inventory.

. Performed regular maintenance of company peripheral network devices -

printers and scanners

Administered the creating and supporting of IT accounts and computer

systems

. Performed technical support, including escalation of problems and

incident identification with subsequent

Resolution.

. Ensured functionality of desktop systems throughout departments by

regular checks and maintenance

. Coordination with vendor with different level

PERSONAL STAFFING SOLUTION PVT LDT. Bhopal 17 Dec 2009 to Oct 2011

Role: System integrate Engineer

Responsibilities:

. Handled a network of 75 Areas throughout MP.

. Responsible for all technical issues of Routers, Switches, RPS and

IP-Phone at all the sites

. Configuring routers for establishing connectivity with ISP in area

gateways

. Implementing routers for establishing connectivity with wireless

Nodes for each area.

. Configuring routers for interoffice connectivity

. Session management on Access Controller devices

. Bandwidth restriction for customers.

. Providing QOS for end users.

. VLAN based bandwidth allocation for specific users depending upon

user's plan

. Generating monthly report on user end issues

. Planning & scheduling the network and service down time for various

upgrades and

Maintenance

. Delivering proactive monitoring and preventive maintenance for all

locations

. Site Survey; Network planning, Implementation, Commissioning and AT

Certification.

. Installation & Commissioning of Router (CISCO-2811, 3845),

Distribution Switch (CISCO-3750),

Access Switch (CISCO-2960-Poe & Non Poe), RPS (CISCO-2300), IP-

Phone (CISCO-CP-7911G).

. Vendor Management like BSNL & TATA for WAN Link, Emerson for UPS &

Inverter, Panchal

For Network & Electric Cabling.

. Meeting, Coordinating and liaising with RD, SD, DD, MS and IMO of

ESIC & all project related Vendor

Regarding site planning, concerns & issues.

. Carrying out quality assessments according to project quality process

and reporting requirements.

. Review issues & incorporates as needed into the site solution.

. Maintaining daily progress report.

PERSONAL DETAILS -

1 Contact for Further Information

Name: Sandeep Raghuvanshi

Father's Name: Mr. Rajesh Raghuvanshi

Date of Birth: 15-08-1984

SEX: Male

Marital Status: Single

Permanent Address: 87, Raghuvanshi Mohalla, Pahadsingh pura Khargone(M.P.

Passport no. J8010100

Hobbies Playing chess and watching cricket

DATE SANDEEP

RAGHUVANSHI

PLACE



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