Winston T. Trotter, Jr.

**** **** ******** **. #***

Coppell, TX 75019

972-***-****

214-***-****

Objective: To obtain a challenging position that will enhance my personal

and professional experience

Qualifications: More than 14 years of management experience

Effective oral communicator

Able to direct and lead others to produce desired results

Good time management

Ability to successfully manage multiple priorities and

assignments

Knowledge of personal computers

Willing and able to learn new concepts

Work History:

March 2009 Ace Cash Express Corporate - Front End Collections

Irving, TX

. Responsible for contacting customers with delinquent

accounts to arrange payment

. Increased collections in my department

. Responsible for working with customers to arrange

reasonable payment schedule

May 2004 - Jan 2009 Southwest Credit System - Collections Manager

Plano, TX

. Responsible for contacting customers with delinquent

accounts to arrange payment

. Increased collections in my department

. Responsible for working with customers to arrange

reasonable payment schedule

. Researched and located customer contact information

via the internet

. Responsible for doing employee's time, personnel

vacation time, sick time and scheduling

. Responsible for training new employee's

. Responsible for taking manager calls, from customers

out side of the company

. Have managed up to 30 people at one time

. Responsible for doing monthly reviews for each

employee

May 2001 - Dec 2003 Neiman Marcus - Collections Agent

Dallas, TX

. Responsible for contacting customers with delinquent

accounts to arrange payment

. Increased collections in my department

. Responsible for working with customers to arrange

reasonable payment schedule

. Researched and located customer contact information

via the internet

. Two time recipient of department Collector of the

Month award

. Contributed to department monthly and quarterly

collections goals

. Most checks by phone in a Month

. Highest percent collector on personal liquidation

Jan 2000 - Jan 2001 Self Employed

Columbus, MS

. Owned and operated a home Bar-B-Que business

Jul 1990 - Dec 1999 Roadmaster Blowmolding Division - Production

Supervisor Columbus, MS

. Performed supervisory and administrative duties for

assigned staff

. Accounted for and maintained plant materials and

inventory

. Communicated with all levels of management, marketing

personnel, and staff to co-ordinate projects, resolve

problems, and evaluate project status

References: Available upon request

Contact this candidate