JEAN-DAVID GARCIA

French Bilingual Software Testing Engineer (Mobile Tester)

San Diego, CA 92109 acgsz6@r.postjobfree.com - 206-***-****

http://www.linkedin.com/in/jeandavidgarcia

TECHNICAL SKILLS:

Software development life cycle methodologies: - Result-driven Quality

Assurance professional with solid knowledge in manual and automated

software testing and extensive experience including both Agile

(Scrum, Kanban) and Waterfall models.

Testing: GUI applications, Web applications, system applications, Android

applications, network setup settings, phone settings. Black box and

gray box test automation and manual testing.

Test automation: running Perl, Python shell scripts.

Test case management tools: Test Run, Excel

Test tools: REST Client, JMeter & Charles Web Debug Proxy (API Request &

Responses to Web Servers)

Bug tracking tools: Jira, Quality Center, Rally.

Test cycle: Specs, test plans, unit testing, smoke testing, functional

testing, integration testing, system testing, regression testing

Other: Bilingual English/French (French native speaker; proficient in

reading and writing)

Professional profile: High standards of excellence and attention to detail.

Consistently deliver projects on schedule and meet customers'

requirements. Excellent problem-solving skills and experience

communicating effectively with all functional teams to understand

customer usage models and requirements.

WORK EXPERIENCE:

Qualcomm - San Diego, CA - Senior Automation Test Technician, 06/2014 -

present (contract)

- Analytical Software QA Engineer responsible for executing field tests on

Qualcomm's latest test devices and system applications software,

troubleshooting issues identified, collecting Key Performance

Indicators.

- Working in multimode operations, gaining knowledge of CDMA2000, 1xEV-DO,

WCDMAGSM/GPRS, LTE.

- Software testing and QA of Web-based and mobile consumer applications.

- Analyzing test plans, creating test cases, and designing test strategies.

- Responsible for running automation tests on over 100 devices. Executing

field tests on Qualcomm's latest test devices and software,

troubleshooting issues found, collecting Key Performance Indicators.

Deluxe Digital Distribution - San Diego, CA - QA Engineer: Mobile and CE,

07/2012 - 05/2014

- Revamp all User Stories and Test Cases for all new and old testing

devices. Focused on how to structure testing to save time and be more

efficient to log bugs, implementing and re-engineering exciting

processes and documentation.

- Strong understanding of Software Test Life Cycle as well as Software

Development Life Cycle.

- Responsible for testing client testing of Starz streaming applications on

Android SDK, iOS mobile, consumer electronics (BD Players, Smart TV)

& Web all platforms using test tools: REST Client, JMeter & Charles

Web Debug Proxy (API Request & responses to Web servers)

- Developing, maintaining, and executing test plans, test scenarios and

test cases. Performing testing on streaming technologies (HTTP Live

Streaming, Widevine, Smooth Streaming), including video and audio

formats (H.264/MPEG-4, AVI, 3GP, QuickTime)

- Editing .XML files on various servers, to simulate different scenarios in

order to test all ttest plans, user stories, and test cases for

various sprints & environments (QA2; QA1, Dev; Stage, Prod).

- Performing software installation and configuring mobile devices.

Investigating and conducting root cause analysis of software and

system defects.

- Daily scrum meetings updating each platform's progress. (iOS, SDK, Web,

Xbox)

- Creating and regressing all defects and user stories using Rally and

Jira.

AT&T Corporation - Bothell, WA - Mobile Software Test Engineer, 09/2011 -

07/2012 (contract)

- Responsible for testing the functionality of all mobile applications for

all OEMs GSM devices AT&T later released on different operating

systems (Android, iOS, RIM, and Win7). Using knowledge of internal

data structures for purposes of designing test cases over 2G, 3G, 4G,

LTE, and Wi-Fi connections.

- Black & gray box testing: Black box - Testing each device based on

specific test plans as well as ad hoc testing. Grey box - Testing

devices by changing key aspect in code in order to simulate specific

test case scenarios.

- Designing test plans, writing test cases, and reviewing product

requirement documentation. Building test cases around specifications

and requirements.

- Using tools employed by all major carriers to flash, track all bugs

created, then regressing to ensure that they are fixed (Mercury Test

Director: HP Quality Center, QXDM, and QPST). Working closely with

onsite and remote development teams to ensure quick and efficient

results.

RealNetworks - Seattle, WA - Software Application Test Engineer, 06/2011 -

09/2011 (contract)

- Black & gray box testing. Black box - Testing the functionality of

streaming media applications on Verizon's CDMA devices over 2G, 3G,

4G, and Wi-Fi connections. Building test cases around specifications

and requirements. Gray box - Testing internal data structures, and

algorithms, for purposes of designing the test cases running manual

and automated tests, writing test plans, bug reporting (JIRA bug

track), and creating and executing test check cases.

- QE & QA - Testing telecomm handsets, tablets, regression testing for the

Android platform (at expert level with QPST and SamsungPST: editing

specific network changes). Testing up to four different platforms per

week.

LG Electronics - Redmond, WA - French User Manual Verification Quality

Assurance Engineer and STE - 7/2009 - 7/2010 (Contract)

- Verifying and correcting all French text documents for all devices in GSM

devices.

- Translating and correcting French text manuals in Canadian-French and

French-French.

- Creating and executing test check cases.

- Working with tools that are used for all major cellphone carriers,

primarily AT&T and T-Mobile (Mercury TestDirector: HP Quality Center,

QXDM, and QPST).

- QE and QA - Testing USB modems, telecomm handsets, regression testing (up

to five different platforms per week). Testing devices over 2G, 3G.

4G, Wi-Fi on Android, Win 6.5, Win 7 operating systems.

- Black and gray box test. Black box - Testing the functionality of all

applications on each device. Building test cases around

specifications and requirements. Gray box - Possessing knowledge of

internal data structures and algorithms for purposes of designing

test cases.

- User Interface tests - Testing all devices and platforms from software

and hardware user perspectives.

- Ensuring all keys and navigational paths work properly on the hardware

aspect of the devices.

Nintendo - Redmond, WA - French Bilingual Product Tester, 12/2008 - 6/2009

(contract)

- Verification of manuals and software in Canadian-French and French-

French.

- Translating manuals from English to Canadian-French and French-French.

- Black box testing. Testing functionality of all applications on each

device. Creating test cases around specs requirements.

EDUCATION

- Bellevue Community College - Bellevue, WA - Associate Science in Computer

Sciences Program - Jan. 2008 to Jan. 2009

- Big Bend Community College - Moses Lake, WA - Commercial Aviation Program

- August 2005 to June 2006

- French Bilingual - Graduated level 500 with a of GPA 3.9/4 - June 2005

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