Qualification Highlights

** +years - Software Quality Assurance

* ***** - ******* **********

* ***** - *********** *** ****** Testing

* ***** - ********

Current Public Trust Clearance

Beverly A. Drummond

13305 Arden Way, #12

Laurel, Maryland 20708

202-***-****

240-***-****

acgsx2@r.postjobfree.com

Summary of Qualifications

Computer Science major from the University of the District of Columbia with relevant experience as a

Consultant working in Information Technology with a concentration in Software Quality Assurance;

demonstrated career progression from Program Analysis to Sr. Testing Engineer with Fortune 500

Companies; seeking full-time and contract opportunities in Quality Assurance or Project Management.

Proficient in working with various testing tools and carrying out Software/System Independent

Verification and Validation (IV&V) and Quality Assessment, Functionality Testing, GUI Testing,

Systems Testing, Integration Testing, White Box testing, Black Box Testing, User Acceptance Testing,

and Regression Testing of Client/Server, Web based applications and Web portal applications.

Developed Test Plans, Test Scenarios and Test Scripts for manual and automated testing for various

applications to ensure proper business compliance. Involved in full life cycle testing in Windows, UNIX,

and Solaris and in LINUX environment. Familiar with Agile as well as Waterfall methodology. Have

strong work ethic, taking ownership of all duties and responsibilities and excellent problem solving and

communication skills.

Clearance

Public Trust Clearance

1

Responsible for software verification and validation, included planning, development, execution, analysis

and associated documentation. Coordinated software testing activities. Assisted with the development of

test strategy, plans procedures and reports.

Experience

NTT DATA

Sr. Test Engineer August 2014 – Present

Create formal test strategies, plans, estimate test effort and manage test efforts (all testing cycles)

Ability to work independently and as a team to learn processes and resolve issues quickly

Manage and oversee project tasks related to testing

Analyze business requirements and technical specification documents to develop test cases, test

scenarios and expected results

Identify and prepare test data

Execute test cases and verify test results

Advanced experience with SQL query design and execution

Experience and skill with producing RTM using Quality Center

Full understanding of tracking test case and defect status using Quality Center

Vangent, Inc,

Test Engineer July 2010 – January 2012

Responsibilities included defining test strategies. Wrote test plans and testcases. Executed tests and

reporting results. Defect reporting and tracking and software test processes. Developed relationships with

development, project management teams and developers to achieve end-to-end product quality and

assurance.

IHS (Indian Health Services)

Verification and Validation for IHS (Indian Health Service) MPI project accessing MPI and RPMS

IV&V testing of the IHS System and identified, documented, reported and corrected technical

defects.

Validation of HL7 messages with includes submitting and checking the status of claims, to verify

eligibility, sending statements, referrals and claims status.

Verification of DQM (Data Query Manager) for querying data and processing reports

Utilized automated tools and prepared and executed test scripts utilizing Quick Test Pro for testing

IHS Web-based applications

Verification of PHR (Patient Health Record)

Understanding of EPIC builds and life cycle of EPIC systems implementation and healthcare

operations

IHS (Indian Health Services) Prenatal

Assisted with Testing Risk Management, Requirements Specification Documents.

Wrote various test Plans, procedures, test scripts, test cases and existing RTM’s to identify risks that

may impact test execution and risks related to the testing of critical functionality.

Involved in testing Web services and XML with Selenium RC. Utililized SOAP to locate WSDL files

on internet, created testcases, and also processed load and security testing.

Assisted with analyzing the successes and failures associated with risks and provided analysis in final

test reports.

Verification of all PHR (Patient Health Records)

SSO-CM (Single-Signon)

Responsible for the quality assurance of the SSO-CM Signon for Military Health applications

Wrote, test procedures, test scripts, test cases utilizing Quality Center

Submitted defect reports on actual results

Performed integration, regression, stress, performance and user acceptance testing

Developed Shell scripts to run the Ab Initio developed jobs (.ksh) and Automated the ETL process

through scheduling and exception routines

VBS (Virtual Benefit Handbook) Veteran Affairs

Coordinated with the test experts to review and commented on the Test and Evaluation Master Plan.

3

Created the execution of the Master Test Plan associated with enhancements for VA IT products and

VBH application.

Worked in Agile Development environment with frequent changing requirements.

Participated in technical and peer reviews for project documents such as Requirements Documents,

Design Documents, Test Documents, Project Management Plan, and other documents provided

review comments on these deliverables

Advised SQA Testing staff and other team members regarding the creation and maintenance of test

documentation, and the performance/execution of testing.

Complied all PMAS/ProPath requirements for documentation and testing.

International Business Express

Sr. Database Administrator August 2008 – June 2009

Database Administrator specialized in servicing all Government agencies utilizing the applications

ACMIS (Acquisition Management Information Systems) and FAI (Federal Acquisition Institute)

systems.

Trained various trainers at government agencies on the use of the ACMIS system.

Assisted users with registration, giving administrative access to the ACMIS application, reports and

Analysis Tool. Performed password resets, provided assistance with running and analyzing various

reports.

Maintained Data Dictionary

L-3 Communications May 2008 - August 2008

Sr. Test Analyst

Tested all software on laptops including telecommunications applications that were deployed to the

U.S. Army in Combat

Responsible for the quality assurance of the Medical Software and hand-held devices that are

deployed

Configured Laptops and G4 Servers

Sigma Systems

Sr. Test Analyst October 2007 – April 2008

Wrote test plans and testcases for BlueCross BlueShield of S.C.

Utilized an Automated Test System which executed (thru MVS/ESA) a rules DB2 Database

containing pre-defined claims test case scenarios. Reviewed all test results for each claim are then

validated against previously captured results from production. The actual and expected results are

analyzed.

Attended Requirements Definition sessions to insure defined requirements are testable. Attended

meetings with Test Coordinators on testing progress.

Participated in all walkthroughs with the development team and project leaders including preparation

and reviewing of the applications that will be tested

IIC

Sr. Test Analyst October 2006 – October 2007

Designed test plans, test scenarios, test scripts and cases to ensure the product meets the customer’s

requirements for Verizon’s Service Level Management System, Trouble Management System and

other Verizon Business Applications

Performed integration, regression, stress, and user acceptance testing

Documented and reporting all test results and defects

Participated in all walkthroughs with the development team including preparation and review of the

applications that will be tested

Gap Solutions

Sr. Test Analyst October 2003 – October 2004

Reviewed and constructively critique software design and to develop and maintained the test

environment

Developed the test procedures and standards

Documented and reporting all test results and defects

5

Documented technical information related to software integration testing

Demonstrated proficiency in Word, Excel, FileAid/CS, FileAid for DB2, Xpediter Code Coverage

Cigna Healthcare

Sr. Test Analyst April 2003 – July 2003

Developed and executed various test utilizing Test Director

Maintained project database of tests that cover all aspects of CIGNA Healthcare's Claim applications

Added and monitored defects from initial detection to resolution

Axiom Systems

Sr. Test Analyst November 2002 – February 2001

Executed test plans for eligibility conversion from Comtec to MHS, validating against requirements

documentation Performed validation analysis on benefit spans and data type checks against

crosswalks to insure 100% accuracy of migrated data

Documented test results for each data record and reported any discrepancies to development team into

web-based tracking system

Analyzed, reviewed and researched data using AS400 EZVIEW tool.

Used Query/400 to create and run queries to select, arrange and analyze data stored in multiple files

Wrote business requirements and created data mapping to migrate conversion from RIMS to the new

MHS model.

RHI

Sr. Test Analyst September 2000 – May 2002

Reviewed functional specifications, technical requirements and business rules and assured that

testcases met all requirements for the new BASIC OPTION System.

Developed and documented new testing procedures

Reviewed functional and technical specifications and requirements

Created test scripts and test cases utilizing WinRunner and TestDirector

Wrote LoadRunner web scripts to allow others to benchmark BlueCross BlueShield's Healthcare

architecture

Performed performance volume testing using TPNS (Teleprocessing Network Simulator) utilizing

REXX; wrote test plans, testing strategy documents, built project directories, test scripts, data and

networks.

Interim Technology

Sr. Test Analyst March 1995 – December 1999

Consultant (Kaiser Permanente and Internal Revenue Service) March 1995 – December 1999

Set-up test plans and test cases for applications to ensure Y2K compliance for Kaiser Permanente

Insurance Company.

Tested various health records utilizing Kaiser Permanente’s HealthConnect information system.

Managed, monitored and tracked defects and test procedure development status with SQA (Software

Quality Assurance) Suite.

Utilized Client/Server application IBM RISC6000 (AIX) via Windows NT and is GUI driven for

Kaiser Permanente.

Reviewed functional and technical specifications and requirements

Facilitated SAT testing for the Year 2000 Project for the Internal Revenue Service (writing test cases,

test plans and scripts; reviewed all data.

Consultant (Arnold & Porter)

Assisted with the upgrade of AIX UNIX Operating System and developed test plans for bringing up

operation with new release.

Performed assessment and development of all application’s inventory for various departments

(Accounting, Payroll, Human Resources, Operations, Records, and Law Offices); determined

compliance of software.

7

Tested, debugged and modified Arbitron’s radio software in preparation for Y2K, which included

testing each subsystem utilizing COBOL and UNIX (Shell and AWK Scripts) on a UNIX System

Education

Computer Science Major, University of the District of Columbia, 1977

Training

Attended Winrunner, Loadrunner, Database, Telecommunication, Quality Center and various CICS

System Programming and Command Level Programming Courses.

Technology

Operating Systems: UNIX (AIX, HP-UX and Solaris) and large Mainframe Systems

Computer Languages: JCL, CICS Command Level, COBOL, COBOL II, Shadow/Cobol, RPG, C/C++,

PowerBuilder, SmallTalk and Visual Basic.

Hardware: IBM 3090j/3081/360/370/3083/4361/4381, nas xl60/xl80/8043, System/3, System34, Perkin

Elmer, IBM PC O/S: Windows NT/98/95, DOS, and OS/MVS.

Software: PowerMHS, MHS, IMS, DB2, MVS, OPSMVS, VTAM, IDMS, ADS/O, ADS/A, IDD, OLM,

OLQ, DMLO, IDMS/SQL, INFO, Alpha Librarian, SPF, Roscoe, ISPF, Superwylber, Quota, Ramis II,

Test Director, Winrunner, Loadrunner, SQA Suite, SQA Robot, and Oracle, Selenium and SoapUI.

Citizenship

U.S. Citizen

Language / fluency

English

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