Jonathan Cowden

**** ******* ** #*** *** Diego Ca 92122

858-***-**** - or - 619-***-**** / acgsuf@r.postjobfree.com

Technical Expertise

. Microsoft Server 2000/2003/2008/2012

. Small Business Server 2003, 2008, 2011

. Advanced Active Directory Management including GPO administration

. Microsoft Exchange 2003/2007/2010/2013 - Including Live migrations from

Exch5.5/2k3 to 2k10 and Multi-Site DAG setup.

. Tenable Network Security Suite

. Nessus Security Suite

. Backtrack Linux KDE and G-KNOME kernals

. OWASP Web Vulnerability Assessment Suite

. Social Engineering Toolkits

. Honeypot Setup

. TOR Directed Node Connections to unmask obfuscated IP's(TOR tracking)

. Ethical Hacking

. Data-Change Monitoring Design and Implementation

. Security Specialty and Unforeseen Exploits Prevention

. Virus/Malware/RAT Reverse Engineering for mitigation and counter-

attacks/CnC discovery.

. Penetration Testing and Remediation

. Multi-Factor Authentication Suites - Design and Implement

. SAN/NAS Storage Technologies, including Promise, 3-PAR, and others.

. T2D, D2D backups and Bit-Level backup solutions, including Delta-9 bit

backup solutions and Granular restore technologies.

. Windows Virtual Machine/Hyper-V/ESX - Infrastructure design and

implementation

. MobileIron/ZenPrise Mobile Device Platforms

. Linux / openSUSE

. Sonicwall/Netgear Firewalls and VPN appliances

. Cisco Routers/Firewalls - ASA500 series and PIX series - 3300 Series

Concentrators

. Wireless G/N Routers and Access Points

. POS Installs

. Server Integration/Migration/Colocation including Virtualization; Hyper-V

and ESX

. Multiple forms of Backup solutions/ Disaster Recovery

. GFI MailSentials

. Cisco PIX VPN's

. Windows Security and Privileges including NTFS Admin and GPO's

. Windows XP/Vista/7/8

. Microsoft Office 03/07/10/12 /13/365

. ESet/McAfee/Trend Enterprise/SEP Virus solutions

. Network Load Balancing and Server Clustering

. Terminal Servers and Remote Access Solutions

. Thin Client Solutions

. MyTek Engineering programs

. SharePoint Database Maintenance and Implementation

. Microsoft SQL 2005/2008R2 and MySQL Integration, maintenance, and design

. Offsite Storage Solutions

. Mobile Office Solutions

. RemoteApp and easy remote access solutions including RemoteAPP and Citrix

. Intel Modular Servers/Blade servers utilizing shared LUN's and advanced

storage pool creation.

. Various Scripting - Python, some C +, Bash and Pearl implementation

. Blackberry Enterprise Server (BES)

. Blackberry Server Express

. Comvault Enterprise Backup Solutions

. Much more...

Education

B.S. in Information Technology, Lindenwood University St. Charles, MO,

04/05 - 04/08

Certifications

. CCNA, CCNA Bootcamp v.2 2010

. MCSE Certified, TechSkills, St. Louis, MO 5/2007

. CompTIA A+ and Network+ Certified, TechSkills, St. Louis, MO 5/2007

. Certified Ethical Hacker, EC Council, World-Wide 2012

Professional Experience

Law office of Eugene Ellis, San Diego, Ca - Southern California 7/2014 -

Present

Office IT Manager/Social Media Management

. Provide office level IT troubleshooting and management

. Installed, troubleshot, and replaced old machines as well as handled

data transfers.

. Implemented 360 degree data protection from the inside as well as the

outside.

. Perform security scans of data as well as mock data breeches to

identify and then fixed any security weaknesses.

. Create a totally encrypted mobile work field for all of the attorneys

so that all communications are encrypted.

Independent Contractor, San Diego, Ca - Southern California 3/2013 -

8/2013

Systems and Security

. Preform various tasks for clients to insure continual operation.

. Insure individual client's infrastructure is totally secure from the

WAN, as well as the LAN.

. Provided Exchange messaging server troubleshooting and recovery.

. Provided assistance to the proper provisioning of many enterprise

storage arrays including shared LUN options.

. Many other tasks are protected under non-disclosure agreements and

cannot be spoke about.

Miken Technologies, St. Louis, Mo - Missouri-Illinois 3/2012 - 3/2013

Network/Systems Engineer

. Responsible for new client network audits and discoveries. Up to and

including brute-force audits to gain access to networks with

uncooperative ex-administrators.

. Responsible for handling of large client contracts ie: State Counties,

Banks, Lawyers, Psychiatric Hospitals.

. Responsible for client/network support for client about to leave Miken

for another company. Insuring the client needs are properly documented

and personally attended to. Client retention.

. Responsible for all MAC/Apple related troubleshooting. Local and

Network based.

. Responsible for "Last Resort" calls. This meaning; Calls where all

other resources have been exhausted.

. Responsible for all network security audits. This includes:

Penetration testing(WAN and LAN), Vulnerability assessments and

mitigation, daily vulnerability tests and remediation.

. Responsible for proper security flaw exploitation and remediation for

all internal(and public facing) Miken company apps. Successful at

exploiting CRM portal(public facing), hijacking session, and gaining

access to all client info. Provided proper remediation steps.

Environment: End-of-line Issue Mitigation, Client Audits, Penetration

Testing/Vulnerability Mitigation, Technology Sales, Remote

Administration, County Government Management including Sheriff Office,

Disaster Recovery, Infrastructure Engineering and Implementation.

Fleishman Hillard, St. Louis, MO - Worldwide 3/2010 - 3/2012

Manager MIS - Infrastructure/Exchange/Security

. Responsible for up-to-date awareness of latest security threats and

remediation

. Responsible for implementation of vulnerability scanning, internal and

external

. Responsible for implementation of Multi-Factor Authentication solution

. Responsible for team migrating from Exchange 2003 to 2010 world-wide,

as well as on-boarding newly acquired domains into our organization.

. Responsible for inter-company communications regarding security

. Responsible for federation of Lync/Communicator to external awareness

. Responsible for advanced design of Enterprise Search for SharePoint

Intranet.

. Responsible for administration of ESX clusters pertaining to Exchange

and Security servers

. Responsible for advance troubleshooting with Cisco WAAS/Exchange

compliancy/interoperability.

. Responsible for implementation of advanced Exchange Clustered DAG.

. Responsible for allocating storage pools, as well as setting proper

spindles for Virtual Server database I/O/MPIO solutions.

. Responsible for VMWare implementation and VMotion testing and

Implementation.

Environment: MS Windows, Linux, openSUSE, Blackberry Server Enterprise,

MS Exchange2k3/2k10, Active Directory 2k3/2k10, VMWare, MS Hyper-V, ESX

vSphere/vMotion, Cisco Routers/Switches, LAN, WAN, SAN, DAS, SAS, LUN,

SQL, IIS, GPO, Multi-Factor Authentication and Advanced Security.

Winning Technologies, Inc., O'Fallon, MO

03/2009 - 3/2010

Tier 3 Systems Engineer/Lead Project Technician

. Specializing and responsible for roll-out of SBS collocations and data

center migrations.

. Responsible for last point-of-contact for all tickets that could not

be resolved by other staff.

. Responsible for medium to large scale domain migrations

. Lead Server Virtualization specialist, specializing in Microsoft Hyper-

V and knowledge of ESX vSphere.

. Travel 50% of time to clients throughout the United States to fix

major issue that cannot be resolved via remote support.

. Extensive work with DAS and SAS storage devices. This includes the

clustering of servers for utilization of Shared LUN's for blade server

storage pools.

. Advanced management of SQL, IIS, GPO's.

Environment: MS Windows, Linux, openSUSE, Blackberry Server Express,

Blackberry Enterprise Server, MS Exchange, Active Directory, VMWare, MS

Hyper-V, ESX vSphere, Cisco Routers/Switches, LAN, WAN, SAN, DAS, SAS, LUN,

SQL, IIS, GPO

Pearl Computer Services, LLC, St Charles, MO 03/2008 - 03/2009

IT Manager/Senior Network Engineer

. Provide Tier 3 technical support

. Responsible for 43 client servers and networks. This includes client

machines, laptops, phones, and PDS's.

. Responsible for Site Surveys, Network engineering and product sales.

. Maintained ticketing system and internal servers, running on Hyper-V.

. Preformed onsite calls at client's locations, as well as remote

support.

. Engineered backup policies with weekly restore tests.

. Maintained client security and certificates.

. Maintained all Exchange email.

. First point of contact for everything technical.

. Installed, Configured and maintained network printers and print

servers for various networks with 5-150 users.

Environment: MS Windows, Linux, MS Exchange, Active Directory, VMWare,

Hyper-V,

Sourceserve, St Louis, MO 03/2007 - 03/2008

IT Professional / Consultant

. Provided Tier 1-2 Help Desk support via. Phone and Remote connection.

. Designed, Setup, and Maintained backups for customers critical and

valuable data.

. Order and maintain product and software licenses, with notifications

sent to customers prior to license/support expiration.

. Responsible for Installation and Maintenance of firewall security

devices, as well as VPN devices.

. Maintain Trouble Ticket system with daily updates and reminders sent

to myself and co-workers.

. Design, Setup, and Installation of new Servers and NAS/DAS storage

devices, as well as Hard-Drive and Tape based backup solutions.

. Design, Install, and Maintain Virtual Server solutions to break the

hardware barrier during times server hardware failure

. Maintained healthy relationships with customers over the phone and on

a face to face, first name basis during field work for over 40

clients.

. Responsible for OneNote and SharePoint organization of data.

. Installed, maintained and troubleshot printers over many different

networks.

Environment: MS Windows, VMWare, NAS, DAS, SAN, LAN, WAN, Cisco, OneNote,

SharePoint

Wagner Portrait Group, St. Louis, MO 03/2006 -

03/2008

IT Manager and SimplePhoto/Web Manager

. Responsible for installation and maintenance of new server and backup

system, which was non-existent before my hire.

. Responsible for 5 satellite offices regarding technical problems and

connection to host server.

. Implemented GPO's and logon/inventory scripts to keep track of my

machines, their updates, and shared drives to the host server.

. Responsible for maintenance of SimplePhoto online ordering system, and

all data contained therein.

. Responsible for all troubleshooting calls regarding connectivity issues

with our website and SimplePhoto database.

Environment: Windows Server, Mac OSX, Symantec Solutions including backup

and Enterprise Antivirus, Data Storage, Photoshop, Manage Remote Offices

Time Warner, Rotterdam, NY 10/2004 - 03/2006

Tech Ops/Eng

Manpower Consultant then converted - Direct Employee

. Unpacked, inventoried and tested digital converters and cable modems.

. Responsible for setting up a virtual TCP/IP testing platform to test both

digital converters and cable modems

. Responsible for warehouse network and desktop troubleshooting.

. Responsible for keeping strict inventories on all electronic devices;

Modems, Firewalls, Digital Converters, ect.

. Maintained database of all converters and modems and what tech they were

assigned to.

Environment: Virtual Machines, VLANS, Cable Modem and DVR technologies,

Technical Writing

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