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Customer Service Sales

Location:
Camp Hill, PA
Posted:
November 21, 2014

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Resume:

Dawn M. Sauls

*** ***** ****** ******

Wormleysburg, PA 17043

717-***-****

Objective: To secure a position in administrative / customer service

position that will utilize proven skills.

Experience: TEN The Enthusiast Network formerly known as Source Interlink

Media, 6375 Flank Drive, Harrisburg, PA 17112

Jan 04 - 10/31/2014 Position: Accounts Payable Clerk

. Process any incoming invoice for payment.

. Process all phases of account payable.

. Answering any email or telephone calls regards

invoices.

. Helped with filing all invoices.

. Applied typing, calculator, bookkeeping and data

entry skills on a daily basis.

. Laid off company outsource to India.

5/20/2006 - present Conscientious Cleaners, 83 Biddle Road, Carlisle, PA

17015 (Lori Buser)

(part-time) . All phases of cleaning business.

3/98 to 1/04 New England Financial, 214 Senate Ave., Suite 702

Camp Hill, PA.

Position: Receptionist, Accounts Payable

. Answering the telephone during the hours of 9 - 4.

. Ordering supplies for office and agents.

. Process their incoming and outgoing mail. Being UPS,

Federal Express, etc.

. Process the agent conservation mailing.

. Process all phases of account payable.

. Calculate and process commission checks.

. Did mail merge for agents; also get compliance

approval for letters.

11/99 to 2/04 Hecht's, Capital City Mall. Camp Hill, PA.

(part-time) Position: Sale Associate

. Direct sales contact with consumers.

. Responsible for cash registers sales.

. Worked closely with management.

07/88 - 6/97 Consumer Financial Group, 1200 Camp Hill By-Pass,

Camp Hill PA.

Position: Policy Administration Analyst

. Provide service to agents and insures regarding

questions or concerns with their life insurance

policies.

. Responsible for verifying and processing policy

premium payments.

. Provide excellent customer service to policyholders

by mail and telephone.

. Apply premium accounting to all phases of a policy

and process through the PALLM system.

. Performed switchboard backup for multi-line telephone

system.

. Helped Claims Department with filing, mailing of

disability reports and matched mail to respective

case files.

. Placed on lay-off status due to company being sold.

01/88 - 07/88 Norrell Temporary Services Inc. Lemoyne, PA.

Position: Secretary

. Responsible for all clerical duties.

. Applied typing, calculator, bookkeeping and data

entry skills on a daily basis.

Education: School Of Computer Technology, Highspire, PA.

Certificate Received: Computer Science / Business Office

Specialist

Additional Skills: Supervisory Training Program Basic

Merchandising

Job Instructional Training Program Job Relations

Training Program

Computer Literate In: Word 98, Word 95, WordPerfect 5.1, WordStar 5.1,

VisiCalc, dBase, Lotus 123

References Available upon Request



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