Grace Kim

**** *. ****** ***** *******

Apt. ****

Irving, TX 75063

847-***-****

acgsoz@r.postjobfree.com

Professional Experience

Web Content Copywriter, OpticsPlanet, Northbrook, IL (June 2011-Oct 2014)

Edit product information for several online store fronts to avoid duplicate

content, while retaining vital information for the consumer

Write detailed and informative descriptions that sell products by

integrating manufacturer's features and specifications with savvy marketing

language

Come up with clever and witty tag lines, as well as product descriptions

for a specialized, affiliated website called Dvor

Update and revise product information for main e-commerce website to

confirm on accurate pricing, and inform customers of any special promotions

and/or sales

Liaison between purchasing department to acquire images, ensure proper flow

of information on specific brands of products and make any necessary

changes

Order Processing Specialist, OpticsPlanet, Northbrook, IL (September 2007-

May 2011)

Processed daily orders accurately and efficiently using the Stone Edge

system software

Detected and resolved fraudulent orders that violate United States

International Traffic in Arms Regulations (ITAR) and vendor export controls

Maintained strong customer relations by verifying legitimacy of orders as

well as confirming method of payment, shipping and billing information

Skills

Knowledgeable in HTML and various Microsoft Office applications including

Excel, PowerPoint, Word and Access(Stone Edge)

Experience in SEO to help increase ranking on keyword search terms using

Google Adwords

Adept in communication utilizing multiple modalities including written,

social media and face-to-face interactions.

Able to multitask various duties in efficient and productive manner while

retaining high, quality standards

Education

Masters in Elementary Education K-9, National-Louis University, Skokie, IL,

Graduated August 2007

Bachelors of Liberal Arts and Sciences in English, University of Illinois

at Chicago, Graduated December 2003

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