Mar co A Lope z

**** ** ** * **, Apt. #***

Boca Ra ton, FL 33428

773-***-****

marcolopez3097@ gmail.com

To Whom It May Conce rn

As the world be comes more gl obal i t i s i mportant to asse mbl e a te am of profe ssi onal s wi th sol id

understanding of other c ultures. As a busi ne ss mi nde d i ndi vidual wi th strong working bac kground,

i ncl udi ng supe rvisory, l eade rship, c ustome r se rvi ce, and Spani sh l anguage abi li ty, wi th ove r 1 5 ye ars of

e xpe rie nce working i n di ffe rent se ttings goi ng from manufac turing, c hemi cal fac i l itie s to ai rport, I'm sure

I c an be a good addi ti on to your c ompany.

Working at Prime fl ight, Home De pot, Ruge res, The Mi kal Group, and Ambe r Pl ating, gave me the

opportuni ty to de vel op an outstandi ng c ustome r se rvi ce ski l l gi vi ng spe c ifi c atte ntion to an array of

di ffe rent c ustome rs i n di ffe rent se ttings.

My work i n i nterpre tati on se rvi ce s has further opene d my e yes to c ustome rs' ne eds for a vast popul ation

i n USA whe re I c an use my bi li ngual ski l ls.

I moved from the Chi cago are a to Boc a Raton Fl orida and I am very i ntere ste d i n havi ng an opportuni ty

to tal k wi th you about the possi bil ity to work wi th your c ompany, base d on my e xpe rie nce and passi on

for c ustome r se rvi ce . I know I wi ll e xpand my e xpe rie nce base and that my partic ular e xpe rie nce s and

ski l l se t wi ll be a val uable asse t to your organi zation.

Si nce rel y,

Marc o A L opez

Mar co A Lope z

9273 SW 8t h ST, Apt. #109

Boca Ra ton, FL 33428

773-***-****

marcolopez3097@ gmail.com

BILING UAL CUSTOM ER SERV ICE .

Bi l i n g ual Cu s to m er Ser v i c e T eam Bu i l der L ead ers hi p Dev el o p er

Su per v i s o r y Sk i l l s Sel f Star ter Pr o bl em So l v i n g

Or g ani z ati o nal Sk i l l s F as t L ear ner

EXPERIE NCE

S hift S uper v isor /Pr imefl ight Av iati on S er v ices S eptemb er 2013 to pr esent

Palm B each F l.

Su p e rvisio n o f a ssig ne d a cco un t, a n d wo rk cre ws.

Co mmun icatin g with a irlin es a n d o th er cu sto mers to p rovid e cu sto mer se rvice

Assists th e d a y to d a y a ctivitie s o f th e a cco un t o p eratio n .

Co mple te a ll a p plicab le p a pe rwo rk.

S ales Associ ate/ The Home Depo t F ebr uar y 2013 to Januar y 2014

Coco nu t Cr eek F l.

Aid cu sto mers in lo catin g me rcha nd ising in sto re, o n Th e Ho me De po t.co m.

Po ce ssin g sp e cial o rde rs.

An swe r cu sto mers' q u estio ns a n d p rovid e in fo rma tion o n p roce d ures a n d p o licie s.

Sa le s ma n /Ru g e re s L L C A u g u s t 2 01 2 t o Ma y 20 1 3

Mia mi Fl.

Ge n e ra te a n d q u alify le ad s

Sch e d ule sa les a ctivity

En su re cu sto mer se rvice sa tisfa ctio n a n d g o od clie nt re latio nsh ips

In t e rp re t er f o r Ea rly In t e rv en t io n Pro g ra m/ Th e Mik a l Gro u p : J a n u ary 20 09 t o A u g u s t 20 12

Ch ic a g o IL L

Pe rfo rm o ral a n d writte n tra n slatio n d u rin g th e rap y.

Act a s a cu ltu ral lia iso n b e twee n th e th e rap ists a n d th e fa milies.

R & D - L a b o ra t o ry Te c h n icia n / A c cu - L a b s Fe b ru a ry 2 00 5 t o J u n e 2 00 9

Ch ic a g o IL L .

Assist th e la b ma na g er to d e velo p n e w fo rmula s to cre ate o r imp ro ve th e ch e mica l p rod ucts

Pe rfo rm ch e mica l a n alyse s u sing a va riety o f me th od s a n d sp e cialized in stru me nta tio n

Pe rfo rm q u ality a ssu ran ce co n trol in a ll th e p rod ucts.

Pro vid ed te ch n ica l se rvices to Sp a n ish sp e ake r cu sto mers.

Su p e rv is o r - L a b . Te c h n icia n / A mb e r Pla t in g Wo rk s J u ly 19 88 t o Fe b ru a ry 20 05

Ch ic a g o IL L .

Su p e rvise d p rod uctio n lin e.

Tra ining n e w Emp lo yee s.

Ru ns p rod uctio n o f p a rts th ro ug h p latin g p roce ss.

Mo nito rs a n d ma inta ins p latin g b a ths ch e cking fo r p rop er p roce ss te ch n iq ue s.

Mo nito rs wa ste tre a tmen t.

Imp le me nta tio n o f MSDS, EPA a n d OSHA g u id elin es.

Ed u c a t io n :

Me d ic al In t e rp re t er -L a ng ua ge Acce ss Re so urce Ce nte r, Du Pa ge co u nty Ill.

Org a n ic c h e mis try, In o rg a n ic c h e mis try, A lg e b ra a n d Ca lc u lu s - Accu -L a bs In c

En v iro n me n t a l Te c h n icia n, 2 s e mes t ers- Wrigh t Co lleg e Ch icag o Ill.

L a b o ra t o ry t e ch n ic ia n - Amb e r Pla tin g Wo rks, Ch icag o Ill.

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