Customer Service Mechanical Engineer
Resume:
MARIA Y VILLANUEVA
HOUSTON, TX, 77041
acgsmk@r.postjobfree.com
MARIA Y VILLANUEVA
**** ***** **** **, ******* TX 77041
CAREER OVERVIEW
WELL-ORGANIZED, ATTENTION TO DETAIL, ENERGETIC, FRIENDLY, EXCELLENT PERSONALITY, FAST LEARNER, BILINGUAL
(SPANISH), A TEAM PLAYER WHO IS READY TO STEP UP AND ACHIEVE GOALS.
SKILL HIGHLIGHTS
● HARD WORKING
● 50 WPM
● INTERPERSONAL SKILLS
● MICROSOFT OFFICE SKILLS
● EMPLOYEE TRAINING
● CUSTOMER SERVICE
● MARKETING EXPERIENCE
● CASH HANDLING
● MOTIVATION/INITIATIVE
● ATTENTION TO DETAIL
● MULTI TASKER
● ORGANIZATION SKILLS
PERSONAL EXPERIENCE
PHARMACY TECHNICIAN/FRONT DESK RECEPTIONIST
JANUARY 2013 TO OCTOBER 29, 2014
CLINICA HISPANA - HOUSTON, TX
RESPONSIBLE FOR PROVIDING A GOOD CUSTOMER SERVICE, GREETING PATIENTS AND ANSWERING QUESTIONS AND
REQUESTS IN PERSON OR BY THE PHONE, MAINTAINING A CLEAN AND ORGANIZED DESK, HANDLING PAPERWORK AND
VERIFYING BENEFITS AND ELIGIBILITY OF INSURANCES, INPUTTING DATA INTO A COMPUTER. I AM ALSO IN CHARGE OF THE
PHARMACY DUTIES SUCH AS REFILLS, NEW PRESCRIPTIONS, KEEPING RECORD OF THE DRUGS THE HEALTH PROVIDER
PRESCRIBES, CHANGING OUT OF STOCK MEDICINE AND REPLACING IT BY A NEW ONE.
SHIFT SUPERVISOR
MARCH 2009 TO DECEMBER 2012
FUDDRUCKERS - HOUSTON, TX
MAIN RESPONSIBILITIES INCLUDE BUT NOT LIMITED: GREET GUEST, TRAIN AND RE-TRAIN NEW EMPLOYEES, HANDLE CASH
DAILY, TAKE ORDERS FROM GUEST IN PERSON OR ON THE PHONE, MAKE SURE GUESTS’ CHECKS INCREASE BY UP-SELLING,
ANSWERING PHONE CALLS IN A FRIENDLY AND RESPECTFUL MANNER, KEEP A CLEAN STORE AND BE A TEAM PLAYER WHO
MOTIVATES HER CO-WORKERS EVERY SHIFT. ALSO IN CHARGE OF PLACING ACCURATE BEER, FOOD AND PRODUCE ORDERS
FROM OUR VENDORS AND INPUT INVOICES IN COMPUTER. AWARDED WITH THE CHAMPION OF THE MONTH TITLE.
SALES MANAGER
JANUARY 2007 TO MARCH 2009
MAHA CLEANERS - HOUSTON, TX
IN CHARGE OF KEEPING CUSTOMERS HAPPY AND SATISFIED AS WELL AS OF MAINTAINING A SPOTLESS LOBBY. HAD
APPROXIMATELY TEN EMPLOYEES UNDER MY SUPERVISION. KEPT TRACK OF ORDERS AND DATES. ENTERED INVOICES
FROM VENDORS AND PLACED SUPPLY ORDERS. BALANCED REGISTER AND PREPARED DAILY SALES SUMMARY AND
DEPOSITS.
EDUCATION
2008-2012 STUDIED AND RECEIVED A CHRISTIAN BIBLICAL THEOLOGY CERTIFICATE
2013-2014 ATTENDED TO BELHAVEN UNIVERSITY
CURRENTLY ENROLLED IN LONE STAR COLLEGE PURSUING A COMPUTER-AIDED MECHANICAL ENGINEER CAREER.
MARIA Y VILLANUEVA
7511 STONE PINE LN
HOUSTON, TX 77041
acgsmk@r.postjobfree.com
REFERENCES
JESUS CIFUENTES
PREVIOUS SUPERVISOR
VANESSA DELGADO
COLLEAGUE
JOANNA CARDOSO
CURRENT MANAGER
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