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Customer Service Representative

Location:
United States
Posted:
November 20, 2014

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Resume:

Jose E Pons

*** **** *** ****** #*

Hialeah, FL *3010

305-***-****

acgsid@r.postjobfree.com

Objective: To find a challenging position in which I can gain experience, knowledge and with the ability for

advancement.

Education:

10/2011 Present Lindsey Hopkins Technical Education Center – Miami, FL

• Automotive Technician

Work Experience:

09/2013 – Present Miami Customs Shop

• Maintains vehicle appearance by cleaning, washing, and painting.

• Maintains vehicle records by recording service and repairs.

• Keeps shop equipment operating by following operating instructions;

troubleshooting breakdowns; maintaining supplies; performing preventive

maintenance; calling for repairs.

• Contains costs by using warranty; evaluating service and parts options.

• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

• Updates job knowledge by participating in educational opportunities; reading

technical publications.

• Accomplishes maintenance and organization mission by completing related

results as needed

10/2011 – 09/2013 Labor Force – Miami, FL

• Demolition

• Painting jobs

• Cutting Drywall

• Crown Molding

• Welding

• Other Misc jobs as instructed

• Yard work and Lawn maintenance

Security officer

8/2011 9/2011 Elite protective groups Homestead, FL

• Answered phones

• Hourly patrols

• General clerical work

• Wrote reports and hourly sheets

Customer service representative

1/2009 03/2011 Inktel direct Miami lakes, FL

• Took detailed messages

• Wrote and delivered letters to customers

• Filing

• Responsible for the supervision of the website, accounts, and projects

• Responsible for conducting customer credit check, supervising subscription

process, dealing with complaints, and scheduling solutions

References are available on request.



Contact this candidate