Customer Service Sales
Resume:
JOEL BARRERA
acgsco@r.postjobfree.com
PROFESSIONAL SUMMARY
BUSINESS DEVELOPMENT/ SALES REPRESENTATIVE
Goal: To aggressively prospect, maximize sales, provide exemplary customer service and squash the
competition.
• Quota-surpassing sales representative with a history of exceeding employer expectations across
diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base.
• Persuasive communicator; use consultative selling skills to identify opportunities, overcome
objections, build relationships and turn cold canvassing into sales.
• Tenacious negotiator and closer; adept in conveying the benefits of products/services and
generating customer interest. Quickly learn, master and sell new product offerings.
• Top-performing sales professional with the entrepreneurial vision and leadership skills to drive
expansion. Meets goals through strategic business planning and innovative sales initiatives.
SKILLS
l l Professional phone etiquette
Sales pipeline management
l l Excellent communication skills
Customer satisfaction
l l Database management
Critical and creative thinking
l l SalesForce/Zoho/Pipeline/CRM’s
Highly organized
l l Appointment setting
Excellent listening skills
l l Marketing strategy
Effective negotiator
l l Knowledge of HIPPA Regulations
Account and territory management
EDUCATION
De Anza College Cupertino, Ca
WORK HISTORY
Business Development, 10/2013 to Current
Practice Suite – Newark, CA
l Business Development. Customer Service
l Monitored and managed accounts for Medical Software Sales.
l Responsible for sales and support for existing and potential clients.
l Responsible for setting up client accounts. l
Negotiated prices, terms of sales and service agreements.
l Developed comparison tables of products and services by researching product pricing, ratings and
performance.
Business Development Director, 01/2013 to 02-2014
Best Print Graphics – San Jose
l Monitored and managed corporate accounts. l
Customer Service
l Created relationships with vendors to.
l Bring in more corporate and small business.
l Responsible for cold calls made daily to bring in new clientele.
l Purchaser of materials, software, and hardware
l In charge of scheduling installations for client vehicles and on site signage.
l Gain membership and certifications of different associations and vendors to bring in more clientele.
Sales Manager, 11/2011 to 1/2013
Monster IT – Fremont, CA
l Responsible for hiring and training new employees for all sales divisions.
l Created sales cycle, contracts, brochures, power points and presentations for all divisions.
l Created vendor partner agreements to bring in business.
l Responsible for cold calls to set appointments to do product and services presentations to gain clientele
business.
l Customer Service
l Purchaser of materials, software, and hardware
l Start to finish client sales cycle for new and existing clientele.
l Medical Software Sales, IT Services and Support, Surveillance, POS Systems, and Network Solutions.
Sales Representative, 09/2010 to 01/2012
Atlas Payment Processing
l Monitored and managed corporate accounts.
l Customer Service
l Created relationships with vendors to bring in more corporate and small business.
l Responsible for cold calls made daily to bring in new clientele.
Regional Sales Executive, 07/2009 to 09/2010
DotNext Inc – Pleasanton, CA
l Monitored and managed corporate accounts.
l Created advertising campaign for.
l Corporate and small businesses. l
l
Customer Service
Responsible for cold calls made daily to bring in new clientele.
Senior Marketing Director, 08/2008 to 09/2010
CDWindows & Texcote – San Jose, CA
l Responsible for hiring new team members to learn the marketing techniques.
l Follow-up each team. l
Customer Service
l Team member work schedule, leads and presentations.
l Managed and monitor all existing account.
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