Terry G. Osborn

** ********* **. *********, ** **533, Phone 770-***-****

E-Mail acgs99@r.postjobfree.com

Professional Summary

Network Administration professional with more than 3 years of hands on experience in

end user support, and network management. I have been responsible for planning,

implementation, and documentation of network architecture for clients from many

diverse business classifications. I have solid written and verbal communication skills to

provide quick resolutions for end-users. I am a strong team player and enjoy working in

team environment for problem solving. Familiar with Cisco ISOs involved in multiple lab

scenarios representing WAN, LAN and WLAN configurations, including firm

understanding of VLAN and NAT and PAT network segmenting. Experience with QoS,

VoIP, and prioritization of data on the network

Summary of Qualifications

• Systems/Network Administration

• Excellent communication skills

• Windows Clients –Windows XP, 7, and 8

• Server OS experience- Server 2003, 2008, and 2012

• Advanced Active Directory implementations

• Microsoft Exchange management 2007,2010, and 2013

• ESX VMware -Vcenter management experience

• Citrix XEN Server + experience

• Microsoft Office Suites

• Cisco network ISO configuration

• Management and configuration of converged networks

• Physical and logical security measures for LAN networks

• More than 15 years management experience

Certifications

• CompTIA Network+ August 2011

• CompTIA Security+ October 2011

• CompTIA A+ May 2012

Education

Bachelor of Science Network Administration and Communication, June 2013

DeVry University Alpharetta, Georgia Summa Cum Laude

Associates of Applied Science Network Systems Administration, October 2011

DeVry University Alpharetta, Georgia

Professional Experience

System Engineer

Mis-Solutions Inc. January, 2012- Present

Suwanee, Georgia

Terry G Osborn

770-***-****

• Desktop support for wide range of industry end-users

• Responsible for the monitoring BDR solution for 400 assets

• MS Exchange recovery esseutil command line experience

• Strong Background with StorageCraft-ShadowProtect software

• Capable of planning and implementing robust BDR solution

• Cloud replication for offsite backup solutions

• Extensive use of Kaseya monitoring software

• Background in VMware and Sphere virtualization software

• Expert with Veeam backup software for virtual machines

• Build and implementation of servers, pc, and networking hardware

• Building, configuring, and deployment of Server and PC hardware

Project Manager

Appalachian Contracting Services, 2001 – 2008

Dahlonega, Georgia

• Maintain and administer network including application software and computer

hardware

• Troubleshoot, diagnose, and resolve network and system problems

• Plan, coordinate, and implement security measures to protect software, data, and

hardware

• Experience with federal and county municipalities specification books and bid

procedures.

• Supervised company employees and subcontractor for high-end residential and

small commercial projects

• Take off of materials from blue prints and order from suppliers in a timely manner

to expedite projects.

• Strong ability to foresee future problems at planning stages and implement

practical and cost effective resolution

• Manage communication process between clients and construction managers to

promote good working environment during course of project

Construction Superintendent

Monument Homes, 1999-2000

Paradise Valley, Arizona

• Qualifying partner

• Oversaw construction scheduling and material acquisition

• Interpreted blue prints and engineering specifications

• Communicated with clients delivering high level of satisfaction

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