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Customer Service Sales

Location:
New York, NY
Salary:
12
Posted:
November 21, 2014

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Resume:

Jodi Ann Myles

*** *** **** ******

Brooklyn, NY 11206

917-***-****

acgs3n@r.postjobfree.com

E D U C AT I O N

Berkeley College, New York, NY

Associate of Science Degree in Justice Studies Completed December 2012

PROFESSIONAL EXPERIENCE

BED BATH & BEYOND, New York, NY

Retail Salesperson, May 2011 – present

Greet customers and ascertain what each customer wants or needs.

Describe merchandise and explain use, operation, and care of merchandise to

customers.

Recommend, select, and help locate or obtain merchandise based on customer

needs and desires.

Compute sales prices, total purchases and receive and process cash or credit

payment.

OSBORNE ASSOCIATION, Bronx, NY

Intern, September 2012 – December 2012

Operate telephone switchboard to answer, screen, or forward calls, providing

information, taking messages, or scheduling appointments.

Operate office equipment such as fax machines, copiers, and phone systems, and

use computers for spreadsheet, word processing, database management, and

other applications.

Answer telephones and give information to callers, take messages, or transfer

calls to appropriate individuals.

Greet visitors or callers and handle their inquiries or direct them to the

appropriate persons according to their needs.

AEROPOSTALE, New York, NY

Sales Associate, August 2010 – September 2011

Answer customers' questions about merchandise and advise customers on

merchandise selection.

Itemize and total customer merchandise selection at checkout counter, using

cash register, and accept cash or charge card for purchases.

Provide customer service by greeting and assisting customers, and responding to

customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory taking, reconciling

cash receipts, or in performing services for customers.

COOKIES’ DEPT STORE, Brooklyn, NY

Cashier, November 2009 – June 2010

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Enter customers' transactions into computers to record transactions and issue

computer generated receipts.

TULANI CAMPAINING, Brooklyn, NY

Campaigning, September 2009 – November 2009

Participate in the administration of municipal elections, such as preparation or

distribution of ballots, appointment or training of election officers, or

tabulation or certification of results.

Confer with board members, organization officials, or staff members to discuss

issues, coordinate activities, or resolve problems.

Analyze and understand the local and national implications of proposed

legislation.

ADDITIONAL SKILLS

MS Word, MS Power Point, Great Communication skills.



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