Michael L. Nelson
Birmingham, AL 35244
(c)205-***-****
acgs2n@r.postjobfree.com
CERTIFICATIONS
Microsoft Certified Systems Engineer
Microsoft Certified Professional+ Internet
70-073 Implementing & Supporting NT 4.0 Workstation
70-067 Implementing & Supporting NT 4.0 Server
70-068 Implementing & Supporting NT 4.0 Server in The Enterprise
70-058 Networking Essentials
70-059 Internetworking TCP/IP on Windows NT 4.0
70-087 Internet Information Server 4.0
PROFESSIONAL EXPERIENCE
The Experts October 24, 2005 – July 31, 2014
Consultant (Ryder System Inc)
• Deployment of proprietary applications to field locations and
software code changes as needed during this process. Level 2
support for application to over 250 locations serving around
600 accounts.
• Migration, maintenance, and support of office from Novell Netware
to Microsoft Windows server.
• Field location migration from Netware and Windows server. Using
windows XP /Windows 7 as servers to share files,run standard and
proprietary software. Setup(network and local) printers and
peripherals. Configure and maintain these servers and
workstations for about 150 sites.
• Install /configuration of Citrix Presentation Server 4.0 using MS
window 2000 server test proof of concept for proprietary
applications. Window server/citrix support for 3 windows servers.
Setup/manager/support users, install client software (ica and
receiver) to over 100 computers.
• Multiple projects build scripts to install windows software for
remote locations.
• Reimage computers remotely (create cd/dvd,usb, ship to site),
reduce downtime and save cost of shipment of computers. Familiar
windows AIK and MDT.
• Support of hardware, software, network, printers for other teams
and field locations
• Install /support ALK’s PcMiler MVS sofware in multiple
windows(2003 and 2008) servers in dual(production and
development) environments. Install and configuration of server
roles and features.
Michael L. Nelson
Personal Resume
Page 2
The Experts-(continued)
Consultant (Ryder System Inc)
• Interfacing directly with field/remote location for migrations to
Windows 7 computers.
• Utilization windows "active directory users and computers" mmc
• Enterprise support for TMW System Total Mail and Peoplenet on
board computers. Utilization microsoft sql server management
studio for Sql 2005/2008 databases
• Assist with troubleshoot of Nortel Meridian Option 11 PBX.
• Troubleshoot of field (soho cable/dsl routers and assist HQ with
cisco (800/1800 and aironet 1130ag) and fortinet routers.
Pitney Bowes October 11, 2004 – October 07, 2005
Systems Engineer
• Customization and deployment of proprietary applications.
• Write Visual Basic code to convert customer’s data to be imported
into application. Utilization of Crystal Reports.
• Install and upgrade applications as needed.
• Setup and configure FEDEX, UPS, USPS and DHL server to receive
rates and tracking information.
• Configure ODBC so applications can communicate with customer
database.
• Configuration of software network to communicate with customers
network and applications.
• On-site, telephone and remote computer support for internal and
external customers.
• Train Customer on all procedures pertaining to proprietary
applications.
PowerOne Employment April 13, 2004 – October 8, 2004
Consultant (Southern Company)
• Monitoring of network infrastructure, diagnoses and repair of
problems on multiple platform broadband wireless network.
• Respond to inquiries and request for assistance with
organization’s computer systems.
• Trouble shooting issues with routers, switches, wireless networks
devices and computers.
• Configuration, installation and trouble shooting of both desktop
and server computers.
• Installations, trouble shooting of: Windows 9x, ME, 2000 and XP
operating systems.
• Installation, configuration and trouble shooting of Linux servers.
• Installation of the following software (on Linux servers):
OpenOffice, Apache, Smokeping, Nagios, MySql, Oracle, PHP, FTP,
SNMP, SMTP, Samba, Java, VNC, Mono, DNS, DHCP.
Michael L. Nelson
Personal Resume
Page 3
Ryder Integrated Logistics April 15, 1995 – February 18, 2004
Senior Computer Systems Designer
• Software development in a team environment. Design, coding,
debugging and deployment of proprietary and custom applications.
• Team conversion of seven-year-old DOS application to Visual
FoxPro for deployment under Windows NT.
• Added client/server capabilities to nine-year-old DOS file/server
application.
• Development of standards/procedures for installation, setup and
configuration of software, hardware and networks.
• Help Desk support for software, hardware and networks.
• Installation/configuration/support of Unix-based voice response
system application.
• Installation, configuration and administration of Netware
servers, Windows NT servers/workstations, Windows 2000
Professional/Server, XP and Windows 2003.
• Reduced deployment of Windows NT workstation from average of 10
hours to 2.
• Reduced deployment of Netware Server from average of 22 hours to
4.
• Installation, configuration and maintenance of Oracle database.
• Prototype application (using Visual Basic) executed via dialup
connection to remote Oracle data files.
Michael L. Nelson, Consultant April 30, 1990 – April 14, 1995
Owner
CompTech Incorporated January 2, 1986 – April 27, 1990
Partner/Owner
AmSouth Bank March 25, 1985 – December 31, 1985
Programmer/Analyst
Cooperative Computing of B’ham., LTD. June 10, 1981 – March 22, 1985
Assistant Data Processing Manager
Sullivan, Long and Hagerty March 3, 1980 – January 31, 1982
Computer Operator
Michael L. Nelson
Personal Resume
Page 4
TECHNICAL SKILLS
Hardware: IBM, PC (Compaq, Dell, Gateway, HP, IBM, Toshiba [8086 – I7,
AMD]),DEC PDP’s, VAX’s* and IBM 3080/3090*
Operating
Systems: DR/MS/PC DOS, MS-Windows3.x/WFW/95/98/NT (3.x, 4.0, 2000
Professional, XP Professional, Vista, Windows 7), OS/2,
RSTS/E, VAX/VMS*, SCO UNIX/XENIX*, MVS/XA/VMS*, UNIX System
V/386 Release 3/4, Linux (Red Hat*, Slackware*, Libranet)
Language: Access, ASP*, Assembler, Basic86, BasicPlus2, Clipper
(Winter 85-5.2), dBase3+/IV, FoxBase/FoxPro/2++, HTML,
Java*, JavaScript*, MS/GW Basic, .Net(ado.net, asp.net, c#
and vb.net)*, Visual FoxPro 3/5/6/7, Visual Basic (3-6),
VBscript, Visual C++, C#*, Turbo C/Borland C++.
Software: Oracle v7.3/v8.1, Microsoft Office, Lotus Notes, Word
Perfect Suite, PVCS, InstalIT, Crystal Reports,
InstallShield, Terminal Server, Citrix(WinFrame, MetaFrame,
Presentation) Servers, HEAT, IIS, MSSQL v7/2000/2005/2008,
Apache, Jboss 3, Tomcat 4, MySql, Heat, Remedy, Clarity,
Inno, MS Sql Studio 2012. Carbon Copy, PcAnywhere, Landesk
Remote Control, Logmein, Webex, VNC
Networks: MS Windows NT/Server
(3.5x,4.0,2000,2003*,2008*,DNS,DHCP,WINS,IIS,FTP), Novell's
Netware (Advanced SFT, ELS, I/II 3.x,4.x,5.0,6.0*), Netware
Lite, SCO Unix, Xenix.
Other: Lan/Wan, Wireless Router/Firewall, Cisco Aironet 1200 Access
Point, Shiva, TCP/IP, IPX/SPX, Ethernet, Token Ring, Lucent
Definity G3v6si, Prologics and Nortel Meridian Option 11
TRAINING
Computer Based Training - Oracle PL SQL
Advanced Lotus Notes
University of Alabama at Birmingham - Special Studies:
C Programming - June 1995
C++ Object-Oriented Programming - November 1995
Self Study Training – VMware ESXi, Asterisk, Windows 2012,
Oracle VM VirtualBox, powershell
EDUCATION
COLLEGE: Jefferson State Junior College, Birmingham, AL