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Human Resources Safety

Location:
Garden Grove, CA
Salary:
50000.00
Posted:
November 18, 2014

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Resume:

SUSAN FLANAGAN

***** ******* ***, ********, ** 90260 310-***-**** SUSAN acgrqo@r.postjobfree.com

Evironmental Health & Safety Specialist / Human Resources Professional

Environmental Health and Safety Specialist / Human Resources Professional with over 15 years of experience and a proven t rack

record in bringing large and small companies into compliance with all health, safety and employee regulations through the

comprehensive design and implementation of policies, procedures, and training programs.

My Skill Sets Include:

• OSHA Compliance • Safety Policy Development • DOT Compliance • Safety Audits

• Smith Driving Training • SOP Development • C laims Management • Job Safety

Analysis

• Benefit Administration • Employee Engagement Initiatives • Human Resources Administration • Risk Management

• Workers Compensation (WC) • Employee Relations • Team Leadership • Strategic Planning

USA Services Inc. Adelanto, CA

H uman Resources, Safety, Health & Environmental Coordinator (contract assignment) 2014

• Responsible for all Human Resources Functions (recruiting, hiring, disciplinary actions, EDD, SDI, Policies) as well as DOT

Compliance (completed, compliant driver DOT Files, random drug testing, medical cards, pull notices, DVIR’s); Safety & Health

(Fall Protection, face masks, refinery safety training, driver safety training (Smith Systems); Fleet Compliance (licensing,

renewals, pre-passes); Workers Compensation management, Liability Insurance claims management; Benefit Plans (Medical,

Dental, 401K, Life Insurance, Vision).

Achievements:

Updated Employee Handbook in order to be compliant with all California Labor Laws.

Brought all Employee files compliant; revised entire filing system for employee documents.

Developed New Hire Packets for use in our Texas Facility in order to make the hiring and compliance process seamless.

Brought all DOT files up to 100% compliance (from 0% compliance) in less than 30 days.

Successfully brokered the new medical plan with no benefit change and low employee contribution increases.

Shred-i t (formally Cintas Document Management), Carson, CA

2013-2014

Envi ronmental Health & Safety Coordinator

• Oversee the overall environmental health and safety of the location consisting of 44 drivers, 52 plant employees as well as

supervisors, managers, and clerical and sales representatives. Responsible for the design and implementation of safety initiatives

such as the Near Miss Program, Industrial Athlete Program and Hydration Program, Hazard Control Program, Lock out Tag out

P rogram (124 employees total)

• Direct safety t raining (for new hires and on a monthly basis) in the following areas: Slip/Fall; Blood borne Pathogen, Machine

Guarding, Haz Com, Lockout / Tagout, Electrical Safety, Spontaneous Combustion, Heat Stress, JSA/PPE, Fire and Emergency,

310-***-**** Susan Flanagan acgrqo@r.postjobfree.com

Safelift, Confined Space, Dust Control, Forklift, Scissor Lift, Pallet Jack, and all initial Smith Driving Training as well as

quarterly and post-accident refreshers.

• Conduct all incident/accident investigations and file all claims regarding Workers Compensation, General Liability, vehicle

Incidents to carrier.

• Perform monthly Safety Audits for the plant (includes 2 industrial shredders and 2 balers), service t rucks, and overall building

compliance.

• Organize and lead monthly Safety Committee Meetings for location as well as Plant Days in order to recognize daily safety

exposures.

• Develop SOP’s for the plant and service as well as Task-based JSA’s for tasks which have a considerable safety exposure.

• Responsible for keeping all Fleet Files DOT ready at all times, setting up and maintaining 35 Shredder, Tipper and Box Trucks as

well as all registrations, maintenance records, DVIR books and working with mechanics to handle all follow up repairs.

• Ensure that all drivers are up to date on Medical Cards, DMV pull notices, driver’s licenses, and random drug tests per DOT

regulations.

Achievements:

Brought location’s TIR (incidents per 100 hours rate) from 11.65 to 1.89 in under a year.

Days without an injury has never been less than 147 days (in 2008 and now approaching 365 days).

Increased overall safety awareness for the location allowing partners to openly discuss and resolve various Safety concerns.

Established a monthly Safety Newsletter, sent out to employee’s families once a month.

Created a Fleet report which tracks all parts, repairs, by t ruck as well as costs per month for the General Manager

Location has been at 100% compliance with DOT regulations every month since entering position.

Cintas – Rental Division, El Segundo, CA

H uman Resources M anager/Location Health & Safety Coordinator 2008-2013

• Responsible for overall administration of human resources duties including: recruiting, hiring, I-9 compliance, policy enforcement,

performance management, employee reviews, benefits administration, and investigations regarding misconduct/harassment.

Performed full payroll duties for the location and handled Fleet Management, DOT compliance for all 40 drivers. Conducted

monthly “Roundtables” with various partners from each department to discuss current issues and questions. Implemented

“Partner Engagement” events to increase employee engagement and initiative (95 total employees at this location)

• Accountable for the overall Health and Safety of the location, directing the New Hire and monthly safety training for all

employees; conducted t ruck audits with service management, ordered all PPE for the location, performed monthly Audits to

ensure compliance at all times. Managed all Workers Compensation, Liability and vehicle claims and conducted all Accident and

I njury Investigations for location.

Achievements:

Location had the Lowest Employee Turnover in the Western Region in 2011 and 2012.

310-***-**** Susan Flanagan acgrqo@r.postjobfree.com

Co-wrote the Rental Attendance Policy with another HR Manager which was instituted throughout the Western Region.

Reduced locations TIR from 10.15 in Dec 2011 to 3.45 in April 2013.

Attained Corporate Employee Engagement Score of 88%, exceeding company average and ranking 3rd h ighest in

Western Region.

Shelby Motors, Gardena, CA

Contract Assignment (HR & Safety Policy Development) 2008

• Contracted to develop policies and procedures for all Divisions of Shelby Motors with regards to time off, leave of absences,

d isciplinary actions, hiring, and performance management.

• Developed a system in which to track sick and vacation time for employees; creating an employee handbook and all necessary

forms.

• Audited and updated all I-9’s in order to obtain 100% compliance.

• Designed the I IPP, Fire & Emergency, Hazard Communication, Blood Borne Pathogen Control Plan, Electrical Safety plans for

Shelby Enterprises.

• Developed procedures on how to report injuries/incidents and MSDS books for each of their departments (8) as well as a master

book which consisted of 450 different chemicals in use.

Achievements:

Brought this very large and successful company into complete OSHA compliance.

Coffee Bean & Tea Leaf (International Coffee & Bean), Los Angeles, CA

Safety & Health Supervisor 2005-2008

• Responsible for the overall Health and Safety of over 4000 Coffee Bean “Partners” in 220 locations throughout California and

A rizona. Conducted injury and accident investigations on all claims and Safety Audits for all locations, traveling extensively

t hroughout company locations.

• Identified safety exposures in the stores and facilities and developed SOPs in order to help Partners to perform their jobs in a

safer manner.

• Conducted Monthly Safety Meeting with all District Managers to discuss findings and resolutions.

Achievements:

Wrote and distributed the monthly safety “topic” and assessment for all location partners to complete and keep on file at

t he location.

Reduced injuries by 40% and improved Audit scores from 77% average (in March 2005) to 89% average in March 2008.

Developed the Coffee Bean I IPP Plan, Employee Safety “Book”, and MSDS books for all locations.

310-***-**** Susan Flanagan acgrqo@r.postjobfree.com

Tower Energy Group/Tower Mar t, Torrance, CA

Human Resources Manager 1997-2005

• Responsible for the complete development of the Human Resources Department as the company rapidly expanded from 20

partners to 350 partners due to the purchase of a retail chain of convenience stores in Northern California. Developed all

employee new hire forms, HR policies, procedures, employee handbooks, pre-employment testing policies and procedures from the

g round up.

• Trained all Store managers (30 locations) on payroll procedures and hiring practices, and performed all California-required

harassment t raining for all management.

• Developed vacation policies and management tools for both the Corporate Office as well as the Retail Stores.

• Worked with brokers on annual Medical, Dental and Life Insurance policies to implement more affordable benefit plans for

employees.

• Assisted in the development of the company’s 401K plan.

• Reviewed all applicants prior to hiring and instituted safety practices in all stores in which none were present.

• Managed all claims and investigations and worked with the California Labor Board EDD and Workers Compensation Appeals

Board on various claims issues.

Achievements:

Saved company $200K per year by attaining Self-Funded status for Workers Compensation in 2004, a process that is

d ifficult for smaller companies to garner state approval.

Provided complete development of Human Resources for Tower Energy Group / Tower Mart from the ground up.

Maintained excellent track record with Labor Board Employee Claims; successfully challenged and won each of 18 claims

for various Labor Board issues from 1997 through 2005.

Education & Certifications

CAL I FORN IA STATE UN I V E RS I TY, DOM I NGU EZ HI L LS, CA :

A DVANCED SAFETY & H EALTH PROFESSIONAL CERTIFICATION PROGRAM

C PR C ERT I F ICAT I ON C ERT I F I E D SM I T H I NSTRUC TOR OSHA-10 H OU R T RA I N I NG

OSHA-40 H OU R H AZWOPER T RA I N I NG

T R I TO N C OM M U N I TY C OLLEGE, I L (COMPLETED COURSEWORK )



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