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Customer Service Quality Control

Location:
Covington, GA
Posted:
November 18, 2014

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Resume:

Alessandra Braga

**** ******* **** ****

Stockbridge, GA 30281

acgriw@r.postjobfree.com

404-***-****

Chemical engineer with 5 years of extensive background in beverage

industry.

** ***** **ality control experience including R&D environment.

Expertise working with HPLC/UV-VIS, BRIX,FT-IR.

Experienced in GLP and techniques of chemical laboratory.

? Able to

work in cross-functional projects independently and team environment.

? Able to perform predictive and root cause analysis of problems

and then initiate corrective action.

EDUCATION

B.S. Chemical Engineering, 1999, State University of Rio de Janeiro, Rio de

Janeiro, Brazil

MBA Program - Quality & Development, Funcefet 2001-2002

Multi-Lingual - English, Portuguese & Spanish.

PROFESSIONAL EXPERIENCE

ARCHETYPE MILLWORKS, Atlanta, Georgia 2008-2012

. Assisted management on logistics, payroll and customer service.

KIEL PHARMACEUTICALS, Atlanta, Georgia 2006-2007

Scientist

. Performed HPLC analysis with Agilent (Isocratic and Gradient)

instruments and EZChrom data system.

. Conducted general HPLC maintenance and instrumentation

troubleshooting: calibration (auto samplers, detectors, and pump)

retention times, peaks, sensitivity, recovery, column, integration.

. Wet chemistry, preparation, and analysis for stability and R&D

samples, assay (beaker and cylinder techniques) for actives,

impurities, and preservatives. Dissolution experiments for tablets,

suspensions, and chewable tablets dosage forms.

. Qualification of secondary standards, Karl Fischer and pH analysis.

. Collaborating with method validation, analytical procedures, and

analysis reports, according to FDA regulated industry.

ATLANTIC MICROLAB, INC., Norcross, Georgia

2004

Lab Technician

. Performed micro determination of carbon, hydrogen, oxygen by

combustion using atomic absorption analyzers in a variety of organic

compounds.

THE COCA-COLA COMPANY, Rio de Janeiro, Brazil

1998-2003

Quality Control Analyst II

. Conducted analysis in carbonated and non-carbonated beverage products,

performing titration, acidity phosphate, taste and off-taste, brix,

appearance, aspartame and caffeine analysis, inputting results in

Nautilus database.

. Increased HPLC and spectrophotometer equipment sample throughput 20%

by robustness method.

. Developed and implemented maintenance plan that reduced equipment

service calls 25% for HPLC and spectrophotometer equipment.

. Researched and developed method for caffeine analysis in new beverage

product and validated method with statistical quality control.

. Contributed to team implementation of quality system, ISO 17025, for

the laboratory.

. Participated in reviewing and refining SOP's for all laboratory

stations.

. Assembled, maintained, and updated Material Safety Data Sheets (MSDS)

for all laboratory chemicals.

. Expertise working with HPLC, GC, FTNIR, saccharimeter, titrator,

spectrophotometer, laboratory instrumentation and apparatus.

. Microbiology: mold, yeast and bacteria plate and streak count

techniques; water treatment.

. Validated culture media for microbiology analysis, minimizing the

occurrence of contamination.

. Calibration of lab equipment, maintenance of lab databases, entering

sample logging and analytical results, cGLP.

. Exemplary record in internal and external audits.

COMLURB, Brazil 1997-1998

Intern

. Performed analysis in organic residues and compounds using atomic

absorption spectroscopy, metals digestion methods/procedures.

CHEMICAL UNION INDUSTRIAL, Brazil 1995-1996

Intern

. Performed analysis in marine resins and coatings.

MACROMOLECULAR INSTITUTE

Universidade Federal do Rio de Janeiro, Brazil

1994

Intern

. Synthesized resins using Ziegler-Natta catalyzer-published.

Additional:

. ISO Guide 17025/ISO 9000/ISO 9001

. Development of Water treatment for bottling plant

. External/internal auditory training

. Coaching & feedback

. Laboratory safety

. Beverage off-taste and microbiology

. Statistical programs, Nautilus

. Proficient with MS Windows & Office Suite



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