KRISTINE NIELSEN
*** ***** ****** #*** ~ Denver, CO 80204 ~ 303-***-**** ~ acgrgm@r.postjobfree.com
SUCCESSFUL SENIOR SALES PROFESSIONAL
CARRIER, CHANNEL, RESELLER AND INDIRECT ACCOUNT MANAGEMENT / FEDERAL,
STATE AND LOCAL GOVERNMENT SALES / ENTERPRISE SALES / REGIONAL AND
TERRITORY SALES / BUSINESS DEVELOPMENT / ACCOUNT MANAGEMENT / CONSULTATIVE
SALES APPROACH / SOLUTIONS SELLING / CUSTOMER RETENTION
QUALIFICATIONS:
-Professional sales skills, training and leadership expertise have been tested and proven
-Superior verbal and written communication abilities
-Highly organized methodical and meticulous
-Dynamic and persuasive; successful at developing and maintaining positive long term relationships
-Excellent identification & resolution of problems; handles differences with tact & diplomacy reaching equitable resolutions
-Quick learner; adapts easily to new job responsibilities and procedures
-Dedicated, committed to excellence and confident under pressure
-Consistently monitors own work to insure quality
-Team player: cooperative, assists co-workers; exceeds job requirements
-Creative, innovative and resourceful in creating and implementing new projects
-Rapid promotions and increased responsibilities due to excellent sales performance and quality of work
CAREER SUMMARY:
Motorola Solutions now Zebra Technologies
Denver, CO and Chicago, IL
November 2010 - Present
Senior Channel Account Manager - AT&T Team Lead
. AT&T Team Lead on the Motorola Solutions (now Zebra Technologies) North
America Carrier Channel Team responsible for all facets of the AT&T
Relationship.
. Responsibilities also include all sales activities and engagement within
the Western and Central US through AT&T's various sales channels - SMB,
Mid, Enterprise, Global, Healthcare, Education, Hospitality, Federal,
State and Local Government selling the overall "solution".
. Develops and maintains key relationships with Zebra/AT&T
Account/Management/Executive Teams and our Partner Community to improve
sell-through opportunities.
. Targets direct and indirect sales teams to ensure product exposure and
serves as a liaison for updates/technology/field ops.
. Oversees all planned market activities, launching of new products/events,
create and implement spiffs, bundles and account team incentives, end-
user customer events and other joint Zebra/AT&T trade show, partner and
special events/forums.
. Provides ongoing product training, delivers roadmap and product
presentations, lead development, counseling, and assist in closing key
accounts within the territory. Coordinate sales/technical support needed
to ensure a smooth implementation.
. Often leads a cooperative effort among members of both Zebra/AT&T project
teams to drive sales activities.
. Acts as liaison with Channel Sales colleagues to coordinate fulfillment
of opportunity through VAR partners.
. Communicates account status, opportunities and challenges with Zebra/AT&T
upper management on a regular basis.
. Utilizes resources from across the organization in order to design and
deliver desired outcomes.
. Extensive travel, customer site visitations to develop and maintain
positive client//channel/partner relationships.
. Exceeded sales quota in 2011, 2012 and 2013
Sprint Nextel Communications Inc.
Denver, CO
October 2004 - February 2009
Senior Government Account Executive - Public Sector/Government Sales Division
. Responsible for acquisition, development and retention of several large
Utility, Healthcare, State & Local Gov't Accounts.
. Sold, implemented, managed and maintained complex Hardware, Software,
Data, GPS, Mobile Broadband, Blackberry and Embedded Enterprise
Solutions.
. Proven in-depth understanding of core telecommunications processes,
including territory business planning, customer negotiations and
strategic partner relations.
. Called on and negotiated directly with C-Level Management on a regular
basis.
. Developed and prepared written proposals and customer
presentations/product demonstrations to ensure success.
. Responsible for new unit activations and revenue quotas throughout my
territory.
. Worked on large projects through the entire project lifecycle including
the management of customer expectations during the multi-phase, multi-
dimensional, multi-resource project to ensure client satisfaction.
. Coordinated sales/technical support needed to ensure a smooth
implementation.
. Post sales follow-up - obtain referrals and retain the business.
. Constantly met or exceeded sales quotas
Motient Corporation - Formerly American Mobile Satellite Corporation and ARDIS
Reston, VA - Lincolnshire, IL
April 1998 - June 2004
Senior Channel Account Manager - Reseller/Channel Management
07/00 - 06/04
. Managed and responsible for the largest initial Blackberry Reseller
Channel consisting of 150+ sales representatives in an 17 State Territory
selling Blackberry Enterprise Software solutions and services.
. Developed goals and sales strategies to ensure the resellers attain their
respective quotas.
. Responsible for new unit activations and revenue quotas throughout
territory.
. Provided ongoing product training, lead development, counseling, and
assist in closing key accounts within the territory.
. Developed and prepared written proposals and customer
presentations/product demonstrations to ensure success.
. Coordinated sales/technical support needed to ensure a smooth
implementation.
. Negotiated directly with Executive Level Management on regular basis.
. Post sales follow-up - obtain referrals and testimonials from satisfied
customers.
. Extensive travel, customer site visitations to develop and maintain
positive client/reseller relationships.
. Ongoing sales and account management for my Federal satellite customers.
. Constantly met or exceeded sales quotas
Federal Government Account Manager - Government Solutions/Federal Sales Division
04/98 - 07/00
. Responsible for acquisition and development of Federal Accounts within
North America, Central America and the Caribbean.
. Managed and responsible for various Federal Agencies; Dept of Commerce,
Interior, Health and Human Services, Transportation, Treasury, White
House Communications, FEMA & Red Cross. Sales focus primarily on US
Department of
Justice - FBI, DEA, US Border Patrol, US Marshals Service, Secret Service
and US Customs Service.
. Responsible for direct sales of all secure satellite voice, data,
dispatch and two-way wireless communications equipment, as well as all
service contracts.
. Extensive travel, customer site visitations to develop and maintain
positive client relationships.
. Negotiated directly with Senior Level Government Management on regular
basis - acquired "Secret Clearance".
. Prepared and presented product demonstrations and provide hands-on
training for all new customers.
. Constantly met or exceeded sales quotas
Sprint Communications Inc.
Denver, CO and Herndon, VA
June 1990 - August 1997
Government Account Manager - Government Systems Division
08/96 - 08/97
. Acquired, developed & maintained major Government Accounts-State,
City and County Agencies: responsible for all sales
and daily account activities.
. Prospected and developed State and Local Government business
opportunities within 6 State Territory: Arizona, Colorado, Montana, New
Mexico, Oregon and Wyoming. Sales included ALL telecommunications needs:
hardware, software, bandwidth, data services, cellular/PCS, video
conferencing & voice applications.
. Extensive travel, customer site visitations to develop and maintain
positive client relationships.
. Coordinated numerous conferences and special events to help promote and
further develop business relationships for Sprint.
. Negotiated directly with upper level Government management: Worked
directly with technical personnel: system, design and network
engineers.
. Worked closely on developing and maintaining key partnerships with other
Telecom vendors and partners.
Senior Sales Representative - Business Services Group
08/91 - 08/96
. Acquired and developed new business accounts: successfully serviced and
maintained an existing client base.
. Directly mentored, trained and assisted other sales representatives.
. Time management and sales forecasting.
Senior Customer Service Representative - Business Services Group
06/90 - 08/91
. Responsible for customer inquiries, complaints, adjustments and billing.
Assisted with technical problems and soft selling.
Consistently Top Sales Producer and Award Winner at SPRINT with almost 12 Years of Service
- Surpassed Revenue Goals in 1991, 1992, 1993, 1994, 1995, 1996, 1997, 2004, 2005, 2006, 2007 and 2008
- Attended "President's Club" in 1991, 1992, 1993, 1994, 1995, 1996, 1997
- "Best of the Best" - 1994 President's Club
- #1 Representative in Country for BSG Sales Division at 356% Real Revenue Quota
- Awarded "Top Rookie" in 1991
EDUCATION:
University of Colorado - Boulder, Colorado - 1989 Graduate
Bachelor of Arts: Major: Communications
REFERENCES:
Furnished Upon Request