Post Job Free

Resume

Sign in

AT&T Team Lead - Sr. Channel Account Manager

Location:
Denver, CO
Posted:
November 18, 2014

Contact this candidate

Original resume on Jobvertise

Resume:

KRISTINE NIELSEN

*** ***** ****** #*** ~ Denver, CO 80204 ~ 303-***-**** ~ acgrgm@r.postjobfree.com

SUCCESSFUL SENIOR SALES PROFESSIONAL

CARRIER, CHANNEL, RESELLER AND INDIRECT ACCOUNT MANAGEMENT / FEDERAL,

STATE AND LOCAL GOVERNMENT SALES / ENTERPRISE SALES / REGIONAL AND

TERRITORY SALES / BUSINESS DEVELOPMENT / ACCOUNT MANAGEMENT / CONSULTATIVE

SALES APPROACH / SOLUTIONS SELLING / CUSTOMER RETENTION

QUALIFICATIONS:

-Professional sales skills, training and leadership expertise have been tested and proven

-Superior verbal and written communication abilities

-Highly organized methodical and meticulous

-Dynamic and persuasive; successful at developing and maintaining positive long term relationships

-Excellent identification & resolution of problems; handles differences with tact & diplomacy reaching equitable resolutions

-Quick learner; adapts easily to new job responsibilities and procedures

-Dedicated, committed to excellence and confident under pressure

-Consistently monitors own work to insure quality

-Team player: cooperative, assists co-workers; exceeds job requirements

-Creative, innovative and resourceful in creating and implementing new projects

-Rapid promotions and increased responsibilities due to excellent sales performance and quality of work

CAREER SUMMARY:

Motorola Solutions now Zebra Technologies

Denver, CO and Chicago, IL

November 2010 - Present

Senior Channel Account Manager - AT&T Team Lead

. AT&T Team Lead on the Motorola Solutions (now Zebra Technologies) North

America Carrier Channel Team responsible for all facets of the AT&T

Relationship.

. Responsibilities also include all sales activities and engagement within

the Western and Central US through AT&T's various sales channels - SMB,

Mid, Enterprise, Global, Healthcare, Education, Hospitality, Federal,

State and Local Government selling the overall "solution".

. Develops and maintains key relationships with Zebra/AT&T

Account/Management/Executive Teams and our Partner Community to improve

sell-through opportunities.

. Targets direct and indirect sales teams to ensure product exposure and

serves as a liaison for updates/technology/field ops.

. Oversees all planned market activities, launching of new products/events,

create and implement spiffs, bundles and account team incentives, end-

user customer events and other joint Zebra/AT&T trade show, partner and

special events/forums.

. Provides ongoing product training, delivers roadmap and product

presentations, lead development, counseling, and assist in closing key

accounts within the territory. Coordinate sales/technical support needed

to ensure a smooth implementation.

. Often leads a cooperative effort among members of both Zebra/AT&T project

teams to drive sales activities.

. Acts as liaison with Channel Sales colleagues to coordinate fulfillment

of opportunity through VAR partners.

. Communicates account status, opportunities and challenges with Zebra/AT&T

upper management on a regular basis.

. Utilizes resources from across the organization in order to design and

deliver desired outcomes.

. Extensive travel, customer site visitations to develop and maintain

positive client//channel/partner relationships.

. Exceeded sales quota in 2011, 2012 and 2013

Sprint Nextel Communications Inc.

Denver, CO

October 2004 - February 2009

Senior Government Account Executive - Public Sector/Government Sales Division

. Responsible for acquisition, development and retention of several large

Utility, Healthcare, State & Local Gov't Accounts.

. Sold, implemented, managed and maintained complex Hardware, Software,

Data, GPS, Mobile Broadband, Blackberry and Embedded Enterprise

Solutions.

. Proven in-depth understanding of core telecommunications processes,

including territory business planning, customer negotiations and

strategic partner relations.

. Called on and negotiated directly with C-Level Management on a regular

basis.

. Developed and prepared written proposals and customer

presentations/product demonstrations to ensure success.

. Responsible for new unit activations and revenue quotas throughout my

territory.

. Worked on large projects through the entire project lifecycle including

the management of customer expectations during the multi-phase, multi-

dimensional, multi-resource project to ensure client satisfaction.

. Coordinated sales/technical support needed to ensure a smooth

implementation.

. Post sales follow-up - obtain referrals and retain the business.

. Constantly met or exceeded sales quotas

Motient Corporation - Formerly American Mobile Satellite Corporation and ARDIS

Reston, VA - Lincolnshire, IL

April 1998 - June 2004

Senior Channel Account Manager - Reseller/Channel Management

07/00 - 06/04

. Managed and responsible for the largest initial Blackberry Reseller

Channel consisting of 150+ sales representatives in an 17 State Territory

selling Blackberry Enterprise Software solutions and services.

. Developed goals and sales strategies to ensure the resellers attain their

respective quotas.

. Responsible for new unit activations and revenue quotas throughout

territory.

. Provided ongoing product training, lead development, counseling, and

assist in closing key accounts within the territory.

. Developed and prepared written proposals and customer

presentations/product demonstrations to ensure success.

. Coordinated sales/technical support needed to ensure a smooth

implementation.

. Negotiated directly with Executive Level Management on regular basis.

. Post sales follow-up - obtain referrals and testimonials from satisfied

customers.

. Extensive travel, customer site visitations to develop and maintain

positive client/reseller relationships.

. Ongoing sales and account management for my Federal satellite customers.

. Constantly met or exceeded sales quotas

Federal Government Account Manager - Government Solutions/Federal Sales Division

04/98 - 07/00

. Responsible for acquisition and development of Federal Accounts within

North America, Central America and the Caribbean.

. Managed and responsible for various Federal Agencies; Dept of Commerce,

Interior, Health and Human Services, Transportation, Treasury, White

House Communications, FEMA & Red Cross. Sales focus primarily on US

Department of

Justice - FBI, DEA, US Border Patrol, US Marshals Service, Secret Service

and US Customs Service.

. Responsible for direct sales of all secure satellite voice, data,

dispatch and two-way wireless communications equipment, as well as all

service contracts.

. Extensive travel, customer site visitations to develop and maintain

positive client relationships.

. Negotiated directly with Senior Level Government Management on regular

basis - acquired "Secret Clearance".

. Prepared and presented product demonstrations and provide hands-on

training for all new customers.

. Constantly met or exceeded sales quotas

Sprint Communications Inc.

Denver, CO and Herndon, VA

June 1990 - August 1997

Government Account Manager - Government Systems Division

08/96 - 08/97

. Acquired, developed & maintained major Government Accounts-State,

City and County Agencies: responsible for all sales

and daily account activities.

. Prospected and developed State and Local Government business

opportunities within 6 State Territory: Arizona, Colorado, Montana, New

Mexico, Oregon and Wyoming. Sales included ALL telecommunications needs:

hardware, software, bandwidth, data services, cellular/PCS, video

conferencing & voice applications.

. Extensive travel, customer site visitations to develop and maintain

positive client relationships.

. Coordinated numerous conferences and special events to help promote and

further develop business relationships for Sprint.

. Negotiated directly with upper level Government management: Worked

directly with technical personnel: system, design and network

engineers.

. Worked closely on developing and maintaining key partnerships with other

Telecom vendors and partners.

Senior Sales Representative - Business Services Group

08/91 - 08/96

. Acquired and developed new business accounts: successfully serviced and

maintained an existing client base.

. Directly mentored, trained and assisted other sales representatives.

. Time management and sales forecasting.

Senior Customer Service Representative - Business Services Group

06/90 - 08/91

. Responsible for customer inquiries, complaints, adjustments and billing.

Assisted with technical problems and soft selling.

Consistently Top Sales Producer and Award Winner at SPRINT with almost 12 Years of Service

- Surpassed Revenue Goals in 1991, 1992, 1993, 1994, 1995, 1996, 1997, 2004, 2005, 2006, 2007 and 2008

- Attended "President's Club" in 1991, 1992, 1993, 1994, 1995, 1996, 1997

- "Best of the Best" - 1994 President's Club

- #1 Representative in Country for BSG Sales Division at 356% Real Revenue Quota

- Awarded "Top Rookie" in 1991

EDUCATION:

University of Colorado - Boulder, Colorado - 1989 Graduate

Bachelor of Arts: Major: Communications

REFERENCES:

Furnished Upon Request



Contact this candidate