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Manager Customer Service

Location:
Texas
Posted:
November 19, 2014

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Resume:

Lyle D. Weisbeck ***** Milwaukee Ct.

Thornton Colorado 303-***-**** acgr3r@r.postjobfree.com

Career Highlights:

Over 28 years of management experience in manufacturing, production, and research development.

Areas of expertise include business development, profit and loss, startups, automation integration, and

new product manufacturing. Successfully integrated 4 startup companies in diverse industries.

(Automation, Aircraft, Wind Turbines) Transformed aircraft Research and Development Company to a full

production facility. Increased Leed Fabrication’s revenue and production from $12M to over $35M. Built

a 6 employee firm into a 200+ employee maintenance organization for Denver International Airport.

Proven track record in the manufacturing industry for a Fortune 500 company. Adapts quickly,

troubleshooter, proficient a working in fast paced, constantly changing environments Highly experienced

in AS9100 and DCMA Government Audits

Quality Manager, Manufacturing Manager, Maintenance Manager, Plant Manager, Director of Operations,

VP of Operations

Director of Denver Operations (2012 2014) United Rotorcraft

• Lead the United Rotorcraft management team to promote a successful operation

• Keep current on relevant business, market, industry, financial, community, technology and

regulatory issues, ensuring the company is well positioned in all respects.

• Monitor delivery of services to ensure high levels of quality and business practices that meet and

exceed established standards including optimal safety practices, full regulatory compliance, and

operational efficiency.

• Provide oversight to the development and implementation of United Rotorcraft’s annual financial,

customer service and operational goals, marketing, policies and procedures in accordance with

United Rotorcraft’s strategic direction, mission, vision and values.

• Monitoring of P/L, Annual Budgets

• Was able to take a 37% on time delivery Government program to an 100% on time delivery

putting United Rotorcraft into Sikorsky’s Gold Supplier program

• Oversight Multiple Divisions Government Programs and Commercial Manufacturing and

Completions

• Direct Manager reports: Machine Shop, Aircraft Assembly, Aircraft Completions, Avionics,

Interiors, Government Assembly, Production Control, Manufacturing Engineers, Procurement,

Inventory, Shipping and Receiving

• Multiple Shifts, Machine Shop, Avionics, Air Craft Completions

• Leading in AS9100 Audits, DCMA Audits, Initial AS 9100Audit in 2012 had 15 Major non

conformances and 34 Minor’s to only 3 minor non conformances in 2014

• Prepare the annual operating and capital budgets for the assigned departments. Monitors

financial performance and take proactive and reactive steps to ensure ongoing alignment of

performance with expectations for the assigned departments.

• Responsible Manager of our FAA 145 Repair Station

• Initiating, integrating and enforcing of new policies

• Implementation of Lean Manufacturing Processes, and philosophies,

• Involvement with Program Managers and Business Development on new aircraft programs

Senior Production Division Manager (2011 2012) Vestas Blades of America

• Integral Senior Manager managing the multi million dollar startup of a Greenfield Operation.

Developing KPI’s, growth plans and safety programs while monitoring P&L’s and budgets for both

construction and production

• Project start up, contractor scheduling, negotiations, vendors and contracts.

• Creation and implementation of all company policies and procedures, including safety, quality,

production and personnel

• Manage diverse teams of Manufacturing, Manufacturing Engineers, Quality Engineers,

Maintenance, and PEX agents

• Coordinate Production Takt plans for multiple divisions

• Create and implement a LEAN production/management system

• Integration of Kaizen events

• Develop and integrate a complete 5S program

• Increase on FPY from 43% to 98%

VP of Operations, Director of Manufacturing, Plant Manager, (2007 – 2011) Leed Fabrication,

Brighton/Greeley Colorado

• Grew revenue from $12M to $35M and growing upon departure

• Set and communicate clear priorities based on strategic objectives and

market conditions.

• Plan, schedule and implement processes to manage the business, monitoring

performance against objectives and ensuring delivery of operational results.

• Manage multiple projects with an emphasis on providing quality products on schedule, at or

below budget, and achieving stated financial objectives.

• Identify / implement strategic partnerships to enhance the value of the product.

• Develop product pricing and margin models that maximize value

• Provide clear understanding of product forecasting to meet market demand and

manufacturing production planning.

• Set and achieve financial expectations.

• Define, communicate and execute timing and cost targets.

• Chart and monitor product efficiencies

• Evaluate / strategize work flow between Plants

• Manage the Implementation of processes and procedures

Operations Manager (2006 – 2007) Acme Manufacturing Company, Denver Colorado

• Managed 3 different warehouse environments: fulfilling EDI customer orders and shipping,

develop strategic inventory and warehouse organization of overseas al thread shipping and

receiving, as well as develop procedures, organize, and implement policies for our landscaping

warehouse

• Instituted new policies and procedures for warehouse, and manufacturing personnel,

approximately 80 100 employees

• Measured profit and loss using our daily activity reports

• Analyzed as well as budgeting from current and future forecasts (individual product based)

• Researched labor costs vs. efficiencies

• Design and maintained efficiencies for all warehouse and manufacturing contributors

Manufacturing Operations Manager (2003 2006) Adam Aircraft Industries, Englewood Colorado

• Served as integral member of the production team at a startup company designing and

manufacturing carbon fiber airplane.

• Managed daily production of aircraft and was responsible for a facility maintenance and contract

negotiations

• Scheduled, tracked and analyzed production hours

• Established tool control program for the design and control of tooling fixtures, metal and

composites.

• Served on safety committee; monitored test flights and aircraft maintenance and ensured FAA

compliance

• Worked as a manufacturing engineer to improve processes including 5S, Lean Manufacturing,

and Kanban, as well as cross training and team based manufacturing.

• Grew a research and development company into a manufacturer of an FAA certifiable aircraft

producing the A500 jet and beginning the certification process for the A700.

Earthscapes Unlimited 1996 2001

• Owner of private Landscaping company

• Purchasing, Planning, Designing of Landscaping for homes and businesses

• Scheduled maintenance of residential and commercial properties

• Irrigation, planting, reclamation, grass, shrubs, trees, flowers

• Hardscaping

• Water features

• Snow removal

• Multiple crews and projects running concurrently

Plant Manager (1994 2003) Control Design and Manufacturing, Englewood, Colorado

• Managed daily operations (scheduling fabrication, mechanical, electrical, shipping, and receiving)

for a major manufacturer of automation equipment

• Responsible for sales of equipment and services, as well as equipment installation

• Scheduled customers for negotiation of contracts, labor and equipment

• Developed annual budget and performed inventory control and cost analysis

• Oversaw safety programs and job training; ensured adherence to OSHA standards

• While generating revenue into the millions, maintained the focus on quality as top priority

Maintenance Manager (1992 1994), Aircraft Service International (ASI), Denver Colorado

• Served as maintenance manager for conveyor and telecar maintenance provider for Denver

International Airport baggage system

• Managed ASI employees working with another company on construction, installation, and testing

of equipment, electrical, mechanical, sheet metal, and welding

• Responsible for scheduling over 200 employees

• Engaged in contract negotiations with both union labor and contractors.

• Created new policies and procedures for new equipment

• Succeeded in having the system operational in many capacities for Denver International Airport’s

debut

Manufacturing Manager/ Quality Control Manager (1985 1992) Bemis Packaging, Aurora, Colorado

• Supervised daily operations of mechanical, electrical, pneumatic and paint departments.

• Planned weekly tasks for 75 employees and was responsible for annual reviews, hiring, and

terminations.

• Developed yearly budget monitored quality programs and participated in research development

• Responsible for installation agreements, scheduling and contract negations

• Helped firm acquire several product lines and grow into a prestigious \Fortune 500 companies

with 35% share of the packaging market.

• Began career while in college and became one of the youngest managers in the company

Education

• Metropolitan State College, Denver Colorado

• Geometric Dimensioning and Tolerance Level II Certification, Pueblo Community College, Pueblo

Colorado

• TQM courses, Statistical Process Control courses, University of Phoenix

• Emergency Medical Technician Certification

• IV Certification

• Firefighter I Certification

• Firefighter II Certification



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