Cody James Matticks

acgqo3@r.postjobfree.com

Mobile: 281-***-****

Successful, Proven Sales Associate & Administrator

Sales Associate with dynamic Customer Relations bringing proven success in

Sales, Merchandising, and Customer Satisfaction for complex and changing

organizations. A highly respected leader as a successful and influential

member of the Sales and Management Team. Proven ability to increase

earnings and enhance profitability through strategic and operational

decisions.

HIGHLIGHTS OF QUALIFICATIONS

Calm, Authoritative Leader .Strong Team Builder .Mentor, Trainer & Coach

.Team Development. Adept Collaborator .Dynamic Problem-Solver .Process

Improvements .Skilled Decision-Maker .Trusted and Devoted .Great

Communicator and Outstanding People Skills. Self Motivated

SELECTED PROFESSIONAL ACHIEVEMENTS

COLLABORATE effectively with all levels of management and employees within

all organizations to solve opportunities and tremendously improve the lines

of communication and trust.

TEAMED with other Sales Associates. Managers and Inventory Directors to

gain better buys and control on inventory, improve margins and, thusly

improve profit.

ENHANCED and improved controls over many procedures by grasping the issues

and helping to design new Policies & Procedures.

DESIGNED and implemented Training Manuals to expedite the new hires'

abilities to perform well in their new position and gain a better

understanding of "the business" and corporate goals.

INCREASES SALES in all positions and created great custom relationships.

ACADEMIC SUCCESS & PROFESSIONAL DEVELOPMENT

Attending Lone Star College, and then will attend the University of Houston

for a BBA.

PROFESSIONAL SYNOPSIS

MASSAGE ENVY SPA 2013-Present

Assistant Clinic Administrator (2014-present)

o Key player as part of the management team

o Collaborated to get everyone on the same page and direction for the

client

o Trained and mentored all new employees

o Compiling and updating various reports

o Coordinating all booking appointments

Junior Clinic Administrator (2013 - 2014)

o Training and mentored Sales Associates

o Resolved client issues with professional feedback and suggestions

o Assistant as a team member as needed for the Administrator or in Sales

o Coordinating all booking appointments

Cody James Matticks

Page 2 of 2

Email: acgqo3@r.postjobfree.com Mobile: 281-***-****

PROFESSIONAL SYNOPSIS (Continued)

Sales Associate (2013 - 2013)

o Evaluated customers' needs and teamed with them to develop the

appropriate spa plan.

o Overcoming an established quota each month for new clients.

o Coordinated all booking appointments

o Prepped all rooms for cleanliness and supplies.

BEAUTY BRANDS (2011-

2013)

They are a beauty care company offering skin care, makeup, nail care, hair

care, along with salon and spa treatments. I left to broaden my scope of

business and to obtain a more diverse background.

Shift Manager (2012-2013)

o Key member of the management team

o Implemented policies & procedures as needed

o Responsible for all aspects of the store from inventory, customer

relations, and overseeing staff

Customer Service / Merchandiser (2011-2012)

o Implemented and maintained Plan-O-Grams and inventory

o Coordinated customer appointments

o Resolved customer issues as needed

o Recommended products to customers

WING STOP RESTAURANT (2010-2010)

They are a restaurant mainly dealing in chicken wings and are location

throughout the US. I left due to long travel time and school conflicts.

Cashier

o Handled all register transaction

o Implemented inventory counts

LUBY'S RESTAURANT (2010-

2010)

They are a chain of cafeteria style restaurants located in TX. I left due

to conflict of High School.

Waiter

o Established ongoing customer relations and helped them as needed

A-GlEAM (2004-

2009)

A Pool Operations Company offering complete pool maintenance, lifeguards

services, and full retail pool and swimming supplies. I left due to A-Gleam

not having as many pool contracts, lack of hours and school.

Lifeguard at commercial / residential pools.

o Enforced all safety regulations and procedures, over seeing those in

and out of the pool.

o Maintained and cleaned pool

o Assistant in Admin work in the office

OTHER

Eagle Scout and Member of the Order of the Arrow

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