* * * * * E AG L E H I L L C T • B RYA N • T E X A S 7 78 0 7

* * * *** * 4 6 4 • B R A N D I 0 2 4 @ M S N . C O M

BRANDI NIXON

OBJECTIVE

I am seeking a position of employment within your training department.

KEY SKILLS

Proficient and familiar with the ins and outs of training and developing world class agents including:

Attrition Programs Training Management

Maintained a 10% and Excel formulas, All Able to train to any Able to fill in at any time

below average Windows, PeopleSoft, learning style for any in the absence of the

Word, Avaya, etc. adult from simple to training manager and

creative. maintain all administrative

duties for the department.

EDUCATION

08/2007- 08/2014 UMHB/ WGU

Bachelors of Science in Business Management

WORK OF EXPERIENCE

November 2013 - Present Texas A&M University (Biomedical Sciences Department)

Administrative Assistant

• Assist with the day to day functions of the BIMS Undergraduate department.

Also serve as an assistant to the Assistant Dean and Director.

September 2011 – November 2013 Texas A&M University (Admissions Processing)

Transcript Analyst II

• Make decisions on resident status and admission to international students

interested in TAMU; Evaluate transcripts from colleges, universities and military work

for transferability; communicated to perspective students, parents and departments on

the transferability requirements and admission procedures.

June 2010- Present EKM Ministries International College Station, TX

Program Manager/ International Liaison

• Assist with the development of a non-profit ministry. Performed grant writing

and assisted the owner where needed.

June 2006- Jan 2010 West Corporation College Station, TX

Trainer

Facilitated a class for a 7-week period on how to perform world-class customer service

for T-Mobile and Dish Network. Also filled in for the training manager by doing reports.

October 2007- April 2008 West Corporation College Station, TX

Training Assistant

Co- Facilitated with a facilitator for a 7 week period on how to perform world-class

service for T- Mobile. Also in charge of administrative work for the dept.

June 2006- August 2009 West Corporation College Station, TX

Customer service representative

Technical Support for T-Mobile.

April 2001- Aug 2006 Mr. Gattis/ Gattitown Bryan/CS, TX

Assistant manager of Party central, game room and inventory

Managed a staff that consisted of cashiers, Party Heroes, bussers and maintenance.

Managed the booking of birthday parties, groups and scheduling. Dealt one on one with

parents, children, professionals, school and church groups. Performed inventory duties once a

week and also scheduled the party’s heroes to work.

S PECIAL KNOWLEDGE

Easy to work with others Able to accept authority and direction from other

Able to make good judgment in making decisions Business Management Course – 100% Certified

and problem solving Etiquette Course– 100% Certified

Use time productively Time Management Course– 100% Certified

Follow policies as given

Contact this candidate