Ranjani Vishwanath Iyer

Email: - acgqh0@r.postjobfree.com

Phone: 954-***-****

PROFESSIONAL HIGHLIGHTS:

• Having 8 years of experience in full Software Development Life Cycle as Sr.QA Analyst, interacting with

stakeholders, identifying information needs, gathering requirements, authoring Business Requirement Documents

(BRD), conduct Gap-analysis, Development, Implementation and Testing.

• Expertise in Manual Testing and Testing Automation.

• Proficient in creating detailed Use-Case models, Use cases, Activity, Data flow diagrams, Logical and Sequence

diagrams, Case Analysis, Workflow Analysis and Functional Analysis to extract business process workflows, thereby

helping the development and quality assurance teams in understanding the requirements.

• Skilled in translating business objectives into prioritized functional and non-functional requirements and recommending

feasible solutions to business problems.

• Strong experience working on Test Automation,, LoadRunner, Test Director, Performance testing / Load Testing,

Bench Mark Testing, Stress Testing, Development, Non Production Support, Production Support, Offshore Team

management.

• Experience in Test planning, Estimation, Business Review, Creating scenarios & Conditions .

• In depth knowledge of testing Web and Windows applications involving complex systems with multiple integration with

other platforms.

• Strong analytical and product management skills, including a thorough understanding and interpreting customer business

needs and translate them into application and operational requirements.

• Outstanding organizational skills including ability to multitask, prioritize, and manage complex issues. Strong work ethic,

taking ownership of all duties and responsibilities and meeting management objectives.

• Specialization in Regression Testing, Progression Testing, Application testing, Scenario based testing .

• Extensive experience in Data Analysis using SQL server including writing complex SQL queries and implementing

reports.

• Achieved ISEB Foundation Certificate in Software testing.

• An accomplished team player and with multiple Performance awards from Accenture.

• Excellent written and oral communication skills with the ability to communicate appropriately in business and technical

congregations.

EXPERIENCE SUMMARY:

Organization Designation Duration

Senior Software June 2013- Till Date

LexisNexis

Consultant

Software Consultant Aug 2010 – Oct 2012

Ryder Systems, Miami, FL

Software Engineer Mar 2005 – Aug 2010

Accenture,Bangalore, India

Hindustan Aeronautics Limited, India Software Consultant Oct 2004 – Mar 2005

TECHNICAL SKILLS

ERP and CRM

Test management Tools Database tools Language Packages

HP Load Runner Toad for Oracle 10g SQL Sales force

Lotus notes SQL Server 2005 PL/SQL Microsoft Dynamic CRM

Test Director 6.0 ETL/Informatica Unix, Linux Siebel

Remedy SSRS Reporting Services C,C++,C# Pharma ERP tools

KEY PROJECTS

Project LexisNexis

Domain Billing

Role Senior Software Consultant

Applications LexisNexis Billing Master Back Office Engineering

Duration June 2013 – till date

Location Boca Raton, FL

Team Size 6

Project Description:

Master Back Office system is an internal billing portal used by the business users.

The application includes several areas such as Insurance, Billing, and Credit Portal.

• Roles and Responsibilities:

• Tested the Web application by writing test scenarios and test cases.

• Fix minor and major bugs in the web applications and web services using asp.net

• Log the bugs in the Bugzilla and prioritize the bugs.

• Test the Web application and also fix the minor issues using C#,.net.

• Create Billing user profiles using the application with appropriate profile security.

• Develop Business Requirement Document (BRD) and obtain signoff from the required stakeholders.

• Track the bugs and assign the priority of the bugs.

Tested the SQL Server 2005 backend data including tables, views,

Stored procedures, Indices, Triggers etc.

Involved in the testing of customization of the application to provide both connected and disconnected

mode of operation.

Interact closely with the End of Month operations and monitor the system for any issues in the billing.

Prepared Automation Test Plans and Test Data Sheets for Web Testing.

Involved in testing test case result comparisons with the underlying Database in the form of queries/stored

procedures

Performed Product testing, Regression Testing, Smoke Testing.

Involved in testing the application across different stages i.e. Development, System Integration testing and

Staging environments.

Project Ryder System

Domain Logistics

Role Senior QA Consultant

Applications Web based Rental Rates Administration

Duration Jan 2011 – Oct 2012

Location Miami,FL

Team Size 12

Project Description:

Rental Rates Administration is an Intranet application developed for the internal Ryder application users.

This application has an interaction with the AS 400 system where the rates are retrieved and updated on a

real time basis by the Ryder users. Rental Rates application involves setting up of Card Rates, Tier Rates

based on different countries i.e. Canada and US.

• Roles and Responsibilities:

• Tested the Web application by writing test scenarios and test cases using the Load Runner.

• Gathering requirements from business users by conducting JAD sessions and Workshops.

• Develop Business Process Model (BPM) based on gathered requirements. The Business

• Process model represents both ‘AS-IS’ and ‘To-Be’ process.

• Develop Business Requirement Document (BRD) and obtain signoff from the required stakeholders.

• The Business process model is represented in the form Fish Bone diagrams and flow charts.

• The Business process model will be flexible to add any new business processes.

Tested the SQL Server 2005 backend data including tables, views,

Stored procedures, Indices, Triggers etc.

Involved in the testing of customization of the application to provide both connected and disconnected

mode of operation.

Work closely with software developers and took an active role in ensuring that the software components

meet the highest quality standards.

Developed and implemented the Load and Stress tests with Load Runner involving more than 100

concurrent users.

Prepared Automation Test Plans and Test Data Sheets for Web Testing.

Involved in testing test case result comparisons with the underlying Database in the form of queries/stored

procedures

Performed Product testing, Regression Testing, Smoke Testing.

Involved in testing the application across different stages i.e. Development, System Integration testing and

Staging environments.

Project Ryder Systems

Domain Sales force

Role in this project Senior Software Engineer

Applications CRM Integration Services

Duration Jan 2010 – Jan 2011

Location Miami,FL

Team Size 4

Project Description:

Customer Relation Management Web Services is an application that communicates between Radar and Sales

force. This interface reduces the significant cost to develop a new application that is the combination of Radar

and Sales force using Lotus Notes, BlackBerry, I Phone and Desktop.

•

• Roles and Responsibilities:

• Tested the implementation of a Sales force CRM implementation.

• Facilitated requirements gathering and maintained the scope of the project.

• Performed GAP analysis in the existing data warehouse environment, identifying data gaps and data

quality issues and documented requirements.

• Defined Use cases from requirements and helped convert them into software specifications.

• Tested the Apex triggers written by the Development team by using Load Runner and Mercury Quality

Center.

• Created Driver Scripts in Test Director to run the Sanity tests.

• Used the Scheduler to schedule scripts to be run at a particular time.

• Investigated and troubleshoot performance problems in a lab environment. This will also include analysis

of performance problems in a production environment.

• Interacted with developers, project managers, and management in the development,

execution and reporting of test automation results.

• Recorded the defects and categorized them according to the severity in Remedy and Quality Center.

Project Ryder Systems

Domain Web Reservation System

Role in this project Senior Software Engineer

Applications Load Runner, Testers Choice, Quality Center, Winscp3, TOAD.

Duration Dec 2009 – Jan 2010

Location Miami,FL

Team Size 10

Project Description:

Web Rental Systems (WRS Online)

This is a Web based application using which both business and non-business customers

• can make reservations for the rental trucks throughout USA and Canada.

•

• Roles and Responsibilities:

• Tested the Web Rental Reservation system for different countries including US and Canada.

• Identified and eliminated performance bottlenecks during the development lifecycle.

• Independently develop Load Runner test scripts according to test specifications/requirements.

• Analyzed, interpreted, and summarized meaningful and relevant results in a complete Performance

Test Report.

• Implemented the Regular Expression in GUI maps to run the tests in System Test, Integration Test, and

UAT customized scripts for error detection and recovery.

• Worked on Client Server and Web Based Applications for Automation in Load Runner.

Project Bristol Myers Squibb

Domain Pharma/Healthcare

Role in this project Senior Software Engineer

Applications Pharma ERP application

Duration Dec 2007 – Dec 2009

Location Florham Park, New Jersey

Team Size 4

Project Description:

IRPS is an interactive resource planning application which interfaces with other modules in the BMS

application architecture. IRPS comprises of integration of enterprise resources such as MARS (Cognos) and

Planning and Resource Management (OPX2) systems resulting in a comprehensive staffing solution.

•

• Roles and Responsibilities:

• Tested the design and development of an n-tier architecture integrated with multiple Cognos finance

Web Service interactions.

Tested the design and development of a SQL Server 2005 database including tables, views,

Stored procedures, Indices, Triggers etc.

Involved in the testing of customization of the application to provide both connected and disconnected

mode of operation

Tested a custom Logging Provider Factory for exception handling with multiple levels of customization for

error types.

Tested multithreading implementing named mutexes.

Involved in testing complex test case result comparisons with the underlying Database in the form of

queries/stored procedures

Performed Product testing, Regression Testing, Smoke Test.

Client TELUS, Canada

Project Imagine

Domain Telecom Billing System - Amdocs (Enabler)

Role in this project Module Lead – Product Catalog, Rating/Usage

Applications Amdocs Test planning Tool, Amdocs OMS,Amdocs Method Invoker,

Amdocs AMC, Control M, Caliber RM, Quality Center, Winscp3, TOAD.

Location Bangalore, India

Duration April 2006 – April 2007.

Team Size 9

Project Description:

Telus is leading Telecom operator in Canada. Project Imagine all about to convert all the old systems that

have been used for years get completely upgraded with one new system called COMPASS. Launching

COMPASS applications for ALBERTA and BRITISH COLUMBIA wire line Customer group.

•

• Roles and Responsibilities:

• Lead Product Catalog & Rating/Usage Team.

• Knowledge transfer on product catalog & Rating to new Resources joined to project at off-shore.

• Assigning Task for the resources.

• Based on Change Requests, Functional Requirements (Caliber RM), create scenarios, conditions and

test scripts in Quality Center. Involved in Test Estimation, Business Reviews.

Co-ordinating with onsite team on daily basis for execution status and defect update.

Worked in Customer Management, Convergent Billing in Singl.eview.

Creating customer in Customer Management did Rating, Billing, checking Invoice XML, Different Kinds of

Reports, worked on Payments, Adjustment in Singl.eview application.

Involved in APT (Acceptance testing), SIT (System Integration) testing, Entry Level/Smoke Testing,

System Testing, Regression Testing and their sign -off.

Responsible for test case preparation and review of the cases for the second face (Core2) of the project.

CERTIFICATIONS/AWARDS

Single View Certification from Intec

ISEB Foundation Certificate in Software testing.

REFERENCES

Available upon request

Contact this candidate