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Customer Service Sales Representative

Location:
North Richland Hills, TX
Posted:
November 15, 2014

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Resume:

Danny Nguyen

acgqc0@r.postjobfree.com

214-***-****

**** **** ** ** *****, TX 76112

Resume

EDUCATION HISTORY

University of Texas at Arlington, Arlington, Texas (Aug 2013-Dec 2014)

Bachelor of Science (Geology) - Biology Minor

GPA 3.58/4/0

North Lake College, Dallas, Texas

Associate of Science (Oct 2009-May 2013 )

Experience with: macroeconomics, dynamic systems design, analytical processing

GPA: 3.61/4.0

Universal Technical Institute, Houston, Texas

Technical Certification for Automotive Technology (Mar. 2003-Aug 2004)

Experience with: engine design, technical writing, customer relations, business management

GPA: 3.25/4.0

WORK EXPERIENCE

Lab Research Assistant, University of Texas at Arlington, Arlington, Texas (Nov. 2013-present)

Preparing industry samples for testing

Analyzing data and writing reports

Operating Mercury Intrusion equipment

Service Manager, Adonis Auto Group, Arlington, Texas (Sept. 2012-Aug. 2013)

Providing excellent customer service as point of contact

Shop inventory/parts auditing

Technician work flow/pay roll

Home Automation Technician, Vivint Inc, Utah (Feb. 2012-Sept. 2012)

Install/Repair home automation systems including security, video and energy management components.

Training customers in face to face settings on system operations and specifications.

(April 2010 – Feb. 2012)

Sales Representative, Vivint Inc, Utah

Door-to-door sales for home automation systems

create new customer base and introduce new technologies

(Sept. 2009 – April. 2010)

Mobile Equipment Technician, Poly-America, Texas

Diagnose and repair mobile equipment including; forklifts, bobcats, and light industrial machinery

Inventory management and equipment service scheduling

Service Advisor, Grapevine Suzuki, Dallas, Texas (Feb. 2008- Sept. 2009)

Provide customers with vehicle repair estimates and specifics on diagnosis

Coordinate service tickets and technicians to maximize turnaround time and profits

Volunteer Missionary, LDS Church, San Jose, California ( Dec. 2005- Dec. 2007)

Teach Gospel principles to those willing to learn

Listen to and help people resolve personal concerns

Automotive Technician, Grapevine Suzuki, Dallas, Texas (Aug. 2004- Oct 2005)

Diagnose and Repair customer vehicles and maintain customer base

FOREIGN LANGUAGE

Vietnamese: Fluent

SKILLS

Proficient: Microsoft Excel, Word

References available upon request



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