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Customer Service Representative, trainer, executive

Location:
Lipa City, MIMAROPA, 4217, Philippines
Posted:
November 15, 2014

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Resume:

Maria Joy Balmes Macalintal

Present Address: Email: Contact

Number:

Purok 1, Tambo, Lipa City, acgqbi@r.postjobfree.com +639*********

Batngas Philippines 4217

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WORK Manager

EXPERIENCE: Autocentrum Car Sales, Lipa City Batangas Philippines

12/1/2011-06/20/2013

Managed family business

Oversaw the business' marketing and sales functions as

well as the day-day business operations.

Online ESL Teacher

Dma Language Associates 12/2011-04/2012

Taught ESL to Chinese native speakers

Musician,Club Seven, Park Regis Hotel Dubai, The

Promenade Hotel, Tawau, G-Point Bar, Federal Hotel,

Kuala Lumpur and Scruffy Murphy's Irish Pub, Phuket

Thailand

ShowPro Entertainment, Sdn Bhd, 02/10-11/10

Acted as a vocalist for a live band

Traveled to different Asian countries to perform in

different hotels and clubs

Provided entertainment to club guests through music

assisted the club manager in planning and organizing

special club events

Technical Support Representative, Advanced Contact

Solutions, Inc, Lipa Site, 06/08-02/10

Assisted customers having technical issues with DSL

Managed to maintain daily metrics required for the job

Provided excellent customer service

Exceeded customers' expectations

Instructor, AMA Computer Learning Center, Batangas

City, 11/07-05/08

Taught all English subjects offered and other general

subjects

Handled different extra-curricular activities in school

Handled the position of class adviser

Technical Support Representative, Teletech Customer

Care Management Center,Lipa Site, 06/07-02/08

Provided excellent customer service

Addressed and resolved all technical problems and

issues of customers with DSL connection

Managed to maintain daily metrics required for the job

Customer Service Representative, Parlance Systems Inc,

04/05-07/05

Addressed to all issues of the customers with billing,

programming and information request with their

satellite cable service

Provided excellent customer service

Managed to maintain daily metrics required for the job

EDUCATION: Bachelor of Elementary Education, De La Salle Lipa,

Lipa City, March 2005

"Free School" (scholarship grant) 2001-2005

Licensure Examination For Teachers; August 2006

High School Diploma, Canossa Academy, 1997-2005

SKILLS/ STRENGTHS:

Flexible and willing to travel or relocate.

Inventive and unique ideas for the event planning;

Specialist in the special events, multi-tasking, coordination and

assisted meetings

Well-Experienced in a negotiating contracts, arranging and overseeing

staff and handling budgets;

Excellent communication, leadership and organizational skills;

Expert in Microsoft Windows applications & Adobe Photoshop;

Rapid learner able to grasp the new ideas, concepts. Dedicated

attention to detail. Perform well in individual or team environment;

Active, self-motivated, determined and flexible.

Ability to teach and train people

Fluent in English and Filipino

PERSONAL BACKGROUND: Born on February 21, 1985 in Lipa City, Philippines.

Fluent in English and Filipino. Interests: culinary, music, the performing

arts. Hobbies: listening to music, singing, dancing, driving, playing video

games, surfing the internet, cooking, watching movies, hanging out with

friends. Adaptable, quality-oriented, goal-oriented, consultative,

proactive, responsive, responsible, team-player, positive approach on every

task.

REFERENCES: available upon request



Contact this candidate