MICHELLE MCCLEAN
** ********* *****, **** *****, FL 32164
Phone: 619-***-****
acgpy9@r.postjobfree.com
EXECUTIVE ADMINISTRATIVE ASSISTANT
Top-notch Executive Administrative Assistant with 10+ years of experience managing business relations and special projects at the senior management level. Skilled at anticipating problems, proactively creating contingency plans, managing multiple priorities, problem solving and organizing logistics, while demonstrating the ability to respond effectively and efficiently.
EXECUTIVE ADMINISTRATIVE ASSISTANT SKILLS
Provide administrative support to one or more executives. Proactively manage, update and maintain the executive calendar across multiply time zones with attention to accuracy and detail while recognizing the need to reprioritize as business initiatives change
Organize and schedule meetings and conferences by interacting with internal/external employees and clients to coordinate calendars, prepare materials and facilities and make necessary arrangements for web connectivity when necessary
Coordinate and mange travel arrangements and trip planning for both domestic and international travel
Produce a variety of reports, correspondence, and presentations using appropriate software for word processing, graphics and spreadsheet. Driving team activities, such as team meetings, supply ordering
MANAGERIAL AND SUPERVISORY SKILLS
Served as right hand to Executive Director when company information of new procedures are implemented through support staff meetings
Proved multi-tasking abilities by scheduling and supervising staff of seven
Communicated effectively with support staff for the efficiency of the organization
QUANTITATIVE SKILLS
Worked with Executive Director on annual budget of 4 million +, consisting of allocations of monies through Federal Grants, budget controls for established programs, funding for new initiatives
Supervised Accounts Receivable and Accounts Payable for department
Handled expense reports with account summaries
INTERPERSONAL AND TEAMWORK SKILLS
Entrusted to process confidential employee records such as time cards, vacation/absenteeism reports, and letters of reprimand
Interacted with a wide variety of personalities while scheduling meetings/appointments and making travel arrangements for our department events with participation of 50 up to 700+
COMPUTER SKILLS
Professional computer skills in Microsoft Windows, Microsoft Word, Excel, Access, PowerPoint, and Outlook using both PC and Mac platforms
Professional use of Adobe Creative suites, InDesign, Photoshop, Illustrator, Bridge and Acrobat Professional for word processing, spreadsheet, and graphic design, including internal/external correspondence, reports, procedure manuals, and presentations
WORK EXPERIENCE
December 2010 ? Present
Leslie?s Learn & Play, LLC
Office Manager
Assisted Owner with conceptualization regarding overall direction of the company
Created, updated and maintained printed company documentation including text, layout and graphics using professional graphics software
Conceived and supervised execution of company website structure and ongoing updates to website.
Assisted Owner with planning and execution of a variety of teaching programs and activities
Supervised the execution of multifaceted reports on an as needed basis
Created, updated and streamlined administrative systems
Directed business relations and distributions of company literature to stimulate client interest
November 2004 ? December 2010
Ironworkers International, Washington DC
Department Supervisor/Administrator to Executive Director of Apprenticeship & Training
Supervised and monitored work flow for General Receptionist/Secretary, Bookkeeper of DOE and EPA Grants, Network Administrator, Welding Secretary/Bookkeeper and Copy Room Staff
Assisted Executive Director with planning and execution of a variety of training programs and conferences
Assisted Senior Training Director with Core Curriculum project. A multimillion dollar project consisting of revising and developing training materials for 140+ Apprenticeship programs throughout the US and Canada
Oversaw financial operations of the department with an annual budget of 4 million +
Coordinated with 140+ Apprenticeship Coordinators and Directors throughout the US and Canada on all aspects of training needs provided by the International Apprenticeship Department
Provide leadership to the administrative support team with in customer service, delegating appropriately and managing time efficiently.
Created department databases (e.g., CWI certifications for Welding Instructors, Inventory control for training material, etc.)
Supervised the execution of multifaceted reports on an as needed basis
Gave administrative assistance to five Staff Officers within the Apprenticeship Department
Created, updated and maintained printed departmental documentation including text, layout and graphics using professional graphics software
Conceived and supervised execution of Online Bookstore structure and ongoing updates to website.
Coordinated the management of ongoing flow of materials. Provided technical support to Coordinators/Users as needed. Annual sales of materials through this site total over one million in annual sales
Assisted Senior Training Director with writing of a Federal Grant Proposal, resulting in the award of a federal grant for green construction
Coordinated all facets of conferences with participating locals and hotels such as: contracts, budget, accommodations, catering, audio/visual needs, and transportation for participants. The largest annual conference having participation of 700+ participants
Final proofreader on all documents and correspondences written for department
EDUCATION
Northern Virginia Community College
August 2001 ? May 2004
Electronic Communication Design
Completed 55 credit hours
New Horizon Computer School
May 1995 ? February 1996
Certified in Microsoft Office
H&R Tax School
September, 1992 ? December, 1992
Certified in Preparing Federal & State Taxes