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Customer Service Sales

Location:
Texas
Posted:
November 13, 2014

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Resume:

T. RENEE YARBROUGH

***** **** ****** ****

Cypress, TX 77429

478-***-****

acgprh@r.postjobfree.com

OBJECTIVES: Seeking positions in the Administrative/Management field.

However, as a veteran of United States Army, I have gained the discipline,

organizational skills and training needed to be successful in any area.

Hooters of America Inc.

03/2013 - 11/2014

Assistant Manager

- Assisted the General Manager to ensure operations ran efficiently and

according to company policy and standards.

- Supported the training and development of restaurant employees.

- Managed various areas of responsibility within the operation;

specifically Hospitality, Guest Satisfaction, Safety, Cleanliness,

Drink and Food Presentation and Atmosphere.

- Helped promote the business with different marketing strategies to

include; social media representation, marquee/billboard upkeep,

various community projects, and sponsoring several local businesses.

- Worked as a team to exceed weekly and monthly sales budgets.

- Various cash handling job duties to include; daily cash deposits,

employee checkouts, balancing the safe, and handling a cash drawer.

- Ordered food product and non-food product to include; various meats,

dishes, silverware, cooking utensils, various liquors and beers,

cleaning products, etc.

Achievements

- Promoted from Hourly Manager to Assistant Manager in less than 3

months.

Hooters of America Inc.

09/2009 - 03/2013

Trainer/Training Coordinator over South Georgia Region

- Responsible for teaching and coaching the South Georgia Region in

bartending and responsible alcohol service.

- Supported training for each of the 6 restaurants in the Southern

Region.

- Taught/held numerous classes and workshops with Powerpoint

presentations on image standards and hospitality.

- Trained over 100 employees to include; new hires, bartenders,

trainers, and hourly managers.

- Visited various stores in the South Georgia Region on a monthly basis

to conduct shift observations and bar inspections.

Achievements

- Nominated for Hooters Girl of the Year four times.

- Received Hooters Girl of the month award five times.

- Became a Certified Trainer after only three months of employment.

Best Buy

03/2011 - 01/2012

Digital Imaging Sales Associate

- Engaged with customers using selling skills to help build sales and

increase profits.

- Inspired customers by showing them what's possible with technology.

New York & Company

10/2010 - 02/2011

Seasonal Sales Associate

- Demonstrated initiative and urgency while having the ability to multi-

task and be attentive to customers.

- Contributed to building a high performance team during the holidays.

United States Army

09/2005-06/2007

Human Resources Specialist

- On an as needed basis (e.g., in the absence of the Administrative

Supervisor), initiated and/or prepared personnel actions.

- Exceptional typing skills transcribing over 60 words per minute.

- Additional duties consisted of filing and various computer skills (to

include Microsoft Word, Excel, and PowerPoint to name a few).

- Extensive customer service skills have allowed me to handle delicate

situations with patience and care.

Certificates Obtained:

- Servsafe Food

- Servsafe Alcohol

REFERENCES AVAILABLE UPON REQUEST



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