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Customer Service Representative

Location:
El Paso, TX
Posted:
November 13, 2014

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Resume:

Alma R. Alvarado

***** ***** ******** **. ( El Paso, TX 79936 (

acgprb@r.postjobfree.com 915-***-****

Objective

Accountant with over 5+ years experience following Generally Accepted

Accounting Principles; the ability to analyze financial data including

balance sheets, Profit and Loss variance. Possessing Bachelor's degree in

Accounting & Computer Information Systems from the University of Texas at

El Paso.

Qualifications Summary

o Great knowledge of modern principles, practices and methods of

accounting; internal controls, governmental accounting and generally

accepted accounting principles.

o Ability to prepares, analyze and interpret financial statements.

o Strong computer literacy with an excellent knowledge of the Windows

environment and its applications, especially Word and Excel.

o Experience maintaining various journals, subsidiary ledgers and

general ledger.

o Exceptional attention to detail and accuracy.

o Profound methodical approach and ability to maintain accurate and

transparent data systems.

o Experience preparing various financial reports through FRX report

builder.

Professional Experience

Housing Authority of the City of El Paso -

09/2010 - Present

General Ledger Accountant

. Performs accounting and technical work of average difficulty.

. Maintain, analyze and reconcile all subsidiary and general ledger

accounts.

. Responsible for the preparation or supervision of the preparation of

the monthly and year-end revenue and expenditure reports, journal

entries, adjusting and closing entries, and reconciliation of inter-

fund and inter-agency accounts.

. Research, compile and prepare financial statements and supporting

schedules.

. Coordinates monthly bank statement reconciliations and cash balances.

. Preparation of HUD end of year report Federal Data Schedules and audit

for the past two years has had no findings.

CITY OF SUNLAND PARK NM - Sunland Park, NM 04/2010 -

7/2010

Assistant to Director of Finance

. Direct and coordinate the processing of City accounting procedures.

. Maintain, analyze and reconcile all subsidiary and general ledger

accounts.

. Responsible for the preparation or supervision of the preparation of

the monthly and year-end revenue and expenditure reports, journal

entries, adjusting and closing entries, and reconciliation of inter-

fund and inter-agency accounts.

. Research, compile and prepare financial statements and supporting

schedules.

. Coordinates monthly bank statement reconciliations and cash balances

CENTURY FIRE SYSTEMS, LLC - El Paso, TX 09/2009 -

04/2010

Accounts Payable Clerk

. Receive and verify invoices and requisitions for goods and services.

. Verify that transactions comply with financial policies and

procedures.

. Prepare batches of invoices for data entry.

. Data enter invoices for payment.

. Process backup reports after data entry.

. Manage the weekly check run.

. Record all checks.

. Prepare vendor checks for mailing.

. List all vendor checks in the log book.

. Prepare manual checks as and when required.

. Maintain listing of accounts payable.

. Maintain updated vendor files and file numbers.

INTERNATIONAL ACCOUNTING SERVICES- El Paso, TX 02/2004 -

05/2009

Bookkeeper

. Performed full-charge bookkeeping functions for over 50 clients

accounts payable, accounts receivable, payroll, payroll tax returns,

and working papers for CPA preparation of federal and state returns.

. Prepared bank reconciliations and QuickBooks accounting software.

. Assisted in preparation of budgets.

. Analyzed accounting and statistical information and compiles data for

reports.

. Preparation of month end and year end closings.

. Received numerous accolades from senior management for high degree of

accuracy and meeting deadlines.

COMDATA CORPORATION-El Paso, TX 09/2003 to

01/2004

Customer Service Representative

. Provided employees with tools to maintain and increase service levels

to customers.

. Contributed to keeping customer satisfaction at high level during

holiday peak season.

. Assisted customers with questions or disputes on gift card purchases,

balances or store locations.

. Provided store employees with issuing and redeeming gift cards during

store computer downtime.

Education and Training

University of Texas at El Paso (UTEP) - El Paso, TX

Bachelors in Business Administration in Accounting and Computer Information

Systems

Graduation Date: May 2009



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