Shenika M. Jones

**** ******** **.

Austell, GA *0106

770-***-****

acgpm2@r.postjobfree.com

PROFESSIONAL SUMMARY

Compiled, coordinated and maintained educational /financial data and

logistical files accurately. Supervised and performed duties related to

accountability, requisition, receipt and compliance. Over 17 years of

experience in office administration and a desire to succeed in a fast paced

environment.

ACHIEVEMENTS

. Raised the quality and accuracy of performance cost and parts data

through improved maintenance management while serving in the United

States Army.

. Managed the development and delivery of student academic services

programs to 350 students and 5 departmental directors

. Mentored 50 International Students concerning maintaining an active

status in order to achieve his/her academic goals.

. Managed and directed institute efforts in the identification and

retention of student veterans and dependents.

WORK EXPERIENCE

Macy's-Signing Associate

Kennesaw, GA June 2013-Present

. Ensure merchandise signing is complete and accurate

. Assist in conducting spot audits of assigned areas to ensure accuracy

. Assist in processing RTVs, price changes, marked out of stocks and

damages as needed

. Assist in merchandise placement as needed

. Assist in other support functions (e.g. Inventory) as needed

Strayer University- Student Account Representative

Atlanta, GA May 10- July 2011

. Served as primary contact for providing information regarding the

financial aid/ scholarship availability and application process.

Determined need and eligibility for Title IV financial aid and

scholarships awarded and packaged aid, also certified student loans.

. Prepared award packages in compliance with all applicable requirements.

. Provided students with information regarding past due invoices and

attempted collection of outstanding balances.

. Reconciled student accounts, posted cash/check payments, processed daily

bank deposits

. Researched and resolved unapplied payments and unapplied credits to

student accounts.

Shenika M. Jones

7020 Parkside Ct.

Austell, GA 30106

770-***-****

acgpm2@r.postjobfree.com

Ardyss International- Direct Sales

Atlanta, GA February 2010-Present

. Maximize sales activity and increase penetration of all products

. Turn-in of orders and monies collected in the field

. Implement and maintain an effective referral network and call program to

promote sales

Alta College-College Registrar

Atlanta, GA December 07 - January 10

. Successfully managed an education team of four.

. Provided database management for admissions team, scheduled all student

classes on ground/online registration, conducted degree/graduation

audits.

. Maintained academic files for current and former students: updated

changes and ensure files were complete, accurate, and intact and printed

transcripts

. Monitored student attendance, and distributed attendance reports to

Program Directors on a weekly basis.

. Served as Department of Homeland Security (DSO and VA Certifying

Official)

Indy Mac Bank-Associate Loan Processor

Atlanta, GA April 06 - October 07 (Apple one Associate 4/06 - 09/06)

. Processed 90 reverse mortgage loan applications per week with loan

amounts ranging between $20k -$1million.

. Analyzed Mortgage/Consumer loan documentation, communicated with outside

vendors to request necessary documents including FHA, EPLS, and LDP.

. Thorough understanding of FHA, VA, HUD and conventional mortgage loans

including knowledge of underwriting, processing, and closing procedures;

and federal lending regulations that govern real estate lending

Corinthian Colleges - Senior Financial Aid Officer

Atlanta, GA April 05 - March 06

. Successfully managed a Financial Aid team of five, while supervising the

front /back end processing of Title IV Funds.

. Prepared specialized and standard Financial Aid reports and providing

information to auditors and other third parties.

. Awarded Federal, State, Institutional and Private Sources of Financial

Aid to students within appropriate guidelines and regulations.

. Provided information on scholarship and loan options, alternative

financing and debt management.

. Determined students' eligibility for the various financial aid programs

based on student eligibility criteria as specified by the U.S.

Department of Education

Shenika M. Jones

7020 Parkside Ct.

Austell, GA 30106

770-***-****

acgpm2@r.postjobfree.com

Remington College - Financial Aid/ Business Office Manager

Metairie, LA February 03 - February 05

. Processed FAFSA & Federal loan applications.

. Completed high volumes of Federal Verification for a designated portion

of the applicant population.

. Monitored student's unpaid balances. Communicated with students and

parents regarding delinquent invoices and requests pay status. Ensured

anticipated payments were received.

. Prepared quarterly profit and loss reports

Grantham University -Military Admissions Representative

Slidell, LA June 2002-Feburary 2003

. Developed innovative strategies to build sustainable relationships with

both active and veteran military personnel to generate awareness of GU's

direct studies programs.

. Subject Matter Expert for assigned territories and GU's higher

educational programs for students and contacts to rely upon throughout

the life-cycle enrollment process.

. Developed marketing plans to promote the Colleges' programs to

constituents.

. Actively participated in all steps of the enrollment process

United States Army -Unit Supply /Logistical Specialist

Fort Huachuca, AZ September 97-September 2000

. Ordered, shipped, received, stored, and issued stock. Accounted for all

material, supplies and equipment

. Prepared requisitions including quantities, descriptions, specifications

and approximate cost; Data entry for purchasing and inventory related

items

. Organized quarterly inventory, maintained stock in neat, orderly manner,

consistent with efficient and practical operation

. Conferred and corresponded with vendors to discuss, change, cancel or

expedite orders.

ADDITIONAL SKILLS

. Excellent writing, speaking and analytical skills.

. Proficient in MS Word, Excel, PowerPoint Adobe, QuickBooks, Fresh Books

and Outlook, ERP, Mortgage Cadence, SAP, Oracle, NSLDS, COD, CLASS,

Campus VUE, VA ONCE, and Banner Financial Aid computer system

experience.

. EDUCATION

. Certificate, Introductory Military Training, FT. Jackson,

SC-September 1997

. Certificate, Unit Supply/Logistical Specialist Course FT Lee, VA-

February 1998

. BS Business Accounting, University of Phoenix, Atlanta, GA -March

2010

. MBA: Business Marketing, Strayer University Atlanta, GA-

Present

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