Alex Arguellez

**** * **** **.

Los Angeles, CA

323-***-****

acgply@r.postjobfree.com

OBJECTIVE

To obtain a position with an organization where my strong organizational

and computer technical skills, strong work experience, and ability to

work well with people, can be used to meet company goals.

SUMMARY OF QUALIFICATIONS

Nine years of successful experience in the U.S. Army with emphasis in

Signal Support Systems and Company Administration.

Computer literate with Microsoft Office, Windows Operating Systems,

XP/7/8, as well as Microsoft Outlook E-Mail, Active Directory, Computer

Software/Hardware Installation and Internet functions.

Possess great leadership, administrative, critical thinking and active

listening skills.

Driven to accomplish any task, even through toughest of circumstances,

quick problem solver.

Granted a Secret Security clearance from the U.S. Government.

Fluent in both English and Spanish.

Promoted four times and recognized eight times for outstanding technical

knowledge, leadership, and job performance and mission accomplishments.

EMPLOYMENT HISTORY

Administrative Section Supervisor July 2012 - Sep 2014

U.S. Army, Fort Sill, OK

Supervised a team of up to eight personnel overseeing scheduling of all

company level training schedules, calendars and briefings. Ensured all

training requirements and logistical support were highlighted and

forecasted. Maintained all company level training records for over 200

personnel and personnel data sheets. Cross referenced eligibility for

company's member benefits in computer database accurately. Received

excellence rating for prompt completion, zero deficiencies, and timely

reporting of company level training records and awards.

Help Desk Supervisor July 2009 - July 2012

U.S. Army, Baumholder, Germany/Afghanistan

Supervised a help desk and desktop support team of up to ten personnel

in maintenance, installation and troubleshooting of computer and radio

systems. Developed and implemented the scheduling and set-up of video

teleconferencing, responsible for operation/maintainer/support/ of all

video teleconference equipment including remote sites. Granted user

accounts, computer access, created Outlook email accounts, maintained

and troubleshoot over twenty five telephone land lines, multiple

computer system's hardware to include software installation, on-site or

over the phone. Recognized multiple times by superiors for outstanding

work performance.

Help Desk Support Tech. March 2005 - July 2009

U.S. Army, Fort Hood, Texas/ Iraq

Assisted in the training and supervision of new personnel in radio and

network operations to include new computer systems. Worked with multiple

computer and communication equipment in a help desk environment.

Provided on-site or over the phone desktop support in a company of over

200 personnel. Troubleshot and repaired equipment to include computer

software and hardware installation, ensuring 100% operational and

mission ready at all times. Transported supplies and equipment safely

without damage or loss. Performed duties for supervising official

including work order request and supply management.

Customer Service Representative March 2004 - March 2005

Jay Park Insurance Agency, Los Angeles, CA

Identified marketing and advertising needs to attract potential

customers. Resolved products or service problems by clarifying the

customer's complaint; determining the cause of problem, selecting and

explaining the best solution to solve the problem. Produced written

information for customers often involving use of computer packages and

software. Determined charges for services requested, collected deposits

or payments, or arranged for billing. Recognized by the company CEO for

most sales during first six months of employment.

EDUCATION

Diploma, Fremont Adult High School, Los Angeles, CA, 2005

Continuing Education, General Studies, Pasadena City College, CA 2014

Diploma, Signal Support Specialist Course, U.S. Army Signal and

Communication Training Center, Fort Gordon, GA, 2005

Diploma, Basic Leadership and Management Development Course, U.S Army,

Grafenwoehr, Germany, 2012

Certificate, Advanced First Aid Course, U.S. Army, Fort Sill, OK, 2012

Certificate, Advance Defensive Driver Instructor Course, U.S. Army, Fort

Sill, OK, 2012

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