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Customer Service Representative

Location:
Cincinnati, OH
Salary:
12.00- 14.00 Per Hr
Posted:
November 12, 2014

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Resume:

Alvin Frank Langston

acgpet@r.postjobfree.com

Employment

Catholic Residential Services

**** - *******

Direct Service Provider

< Provide for the Care, Welfare, Safety, and Security of program

residents

< Assist with daily living skills, and personal hygiene needs

< Supervise and participate with resident activities

< Administer Medication

< Monitor resident behavior

< Complete detailed documentation on each client

UC Physicians- Opioid Treatment Program

2004 - 2014

Sr. Customer Service Representative

< Expedite patient registration, and check in

< Maintain detailed book keeping records for the program,

< Maintain inventory for the program, fill orders, and track expenses

< Coordinates vendor contracts

< Prepares financial statements

< Inform Administrator of operational problems

University Hospital Psychiatric Emergency Service

1979 - 2004

Intake Worker/Crew Leader/Social service worker1

< Supervised scheduling for intake workers to maintain 24/7 coverage

< Represented intake workers on the Quality Assurance Committee

< Ensured regularity of staff meetings and individual supervision

sessions

< Assisted with annual evaluations

< Managed in-patient bed census and patient logs

< Reduced system liability by reviewing billing information,

< Liaison for medical and nursing staff, social workers and outside

agencies

< Maintained inventory of supplies to ensure unaffected operation of the

unit

< Managed paper flow for admissions, discharges, and medical records

< Maintained inventory of supplies to ensure unaffected operation of the

unit

Education

Hughes High School, Cincinnati, Ohio

Some College

Military

U.S. Navy, Honorable Discharge



Contact this candidate