Maria

Toledo

**** *********** ******* ***** *.Y. 10463

917-***-****

acgper@r.postjobfree.com

Summary of Qualifications

•HHA Exchange, HC Plus, HC Plus VNS, HHC Reports

•Bilingual Spanish And English

•Excellent verbal and written communicational skills, detailed oriented, self starter

•Able to interact with all levels of staff and equipped with prioritizing assignments

Work Experience

4/07 to 6/14

Bestcare Inc.

Service Coordinator New York N.Y.

•Coordinated communication between patients, family members, medical staff,

administrative staff, or regulatory agencies

•Operated office machines, such as photocopiers and scanners, facsimile machines,

voice mail systems, and personal computers.

•Answered telephones, directed calls, and took messages.

•Communicated with customers, employees, and other individuals to answered

questions, disseminated or explained information, took orders, and addressed

complaints.

•Computed, recorded, and proofread data and other information, such as records or

reports.

•Maintained and update filing, inventory, mailing, and database systems, either

manually or using a computer.

•Reviewed files, records, and other documents to obtain information to respond to

requests.

•Accepted cases from contracts.

•Supervised Home Health aides.

•Assigned aides to the appropriate patients.

•Logged and data entry patients information.

•Notified patients and family of our home care services.

•Notified nurses of any changes in pt's condition or needs.

•Supervised staff that reports to the immediate office and other field sites.

•Maintained the participant’s medical record with thorough documentation.

•Communicated participant’s changes and progress to appropriate staff.

Exterior Delite

10/93 to 02/06

Manager Bronx N.Y.

•Provided customer service by greeting and assisting customers, and responding to

customer inquiries and complaints.

•Directed and supervised employees engaged in sales, inventory taking, reconciling

cash receipts, or in performing services for customers.

•Monitored sales activities to ensure that customers receive satisfactory service and

quality goods.

•Inventory stock and reordered when inventory drops to a specified level.

•Instructed staff on how to handle difficult and complicated sales.

•Hired, trained, and evaluated personnel in sales or marketing establishments,

promoting or firing workers when appropriate.

•Assigned employees to specific duties.

•Enforced safety, health, and security rules.

•Examined merchandise to ensure that it is correctly priced and displayed and that it

functions as advertised.

•Planed budgets and authorized payments and merchandise returns.

Education: George Washington High school New York

High School 1976

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