Marie Hanna Cole, SPHR

*** ********** *****

Belle Chasse, LA 70037

504-***-**** Home

504-***-**** Cell

acgpek@r.postjobfree.com

Work Experience

LSU Health Sciences Center, New Orleans, LA -- March 2000 - Present

Employee Benefits Manager

• Manage the Benefits Department at a medical education and research institution

employing approximately five thousand. Duties require ensuring compliance with

applicable institution, state and federal policies and regulations (including H IPAA,

ERIS, etc.) while maintaining high levels of professionalism and confidentiality.

• Manage and develop all operational facets of the Benefits program at LSU Health

Sciences Center in New Orleans (LSUHSC-NO), including:

o Supervising subordinates in the orientation of new appointments and t ransfers.

o Designing and developing booklets and pamphlets appropriate for each category

of employee.

o Coordinating the Benefits Orientation Program for LSUHSC Medical and Dental

School Residents located in various affiliated hospitals throughout the state.

o Conducting quality reviews of Benefit Department staff employees to ensure and

evaluate quality of work produced, dependability and effectiveness.

o Setting priorities and establishing work standards to accomplish Benefit

Department objectives.

o Screening, interviewing, hi r ing and t raining new employees in the Benefits

Department and Records Management Sections.

• Manage subordinate administration of various insurance programs, including:

o Training subordinates to communicate appropriately on the provisions of

i nsurance offerings.

o Ensuring employees are appropriately applying procedures for payroll and

benefit portal data input.

• Conduct benefits information meetings to educate and explain available insurance and

retirement options to various categories of employees.

• Design, develop and organize materials used for presentations, orientation of new

employees, and education regarding benefit plans.

• Supervise organization of annual enrollment meetings and benefits fairs.

• Counsel employees regarding various retirement options available.

• Supervise subordinates in the accurate and timely processing of insurance and

retirement forms.

• Audit insurance invoices to ensure accuracy with elected coverage levels and to ensure

accurate payments are remit ted.

• Serve on the LSU System Fringe Benefits Commit tee, which reviews and selects

benefits to offer to faculty and staff employees.

• Review and provide input on all proposed legislation affecting Benefits and Records

M anagement administration.

• Review legislative changes regarding insurance, retirement and Records Management

and ensure compliance with applicable laws and legislative mandates.

• Ensure benefits are continuous for retirees and employees on leave without pay by

overseeing the communications and billing.

• Provide oversight of the Benefits Document Imaging Process.

• Ensure maintenance of employment files, I-9 documents, retiree files, and microfiche of

legacy payroll and personnel files.

Tenet Health System, New Orleans, LA -- February 1987 - February 2000

Benefits Coordinator

• Conduct new hire orientation program on corporate benefits program for six New

O rleans regional hospitals and approximately two thousand employees.

• Create and maintain benefit files on all eligible employees.

• Process benefit enrollment forms for new hires, qualifying event changes and annual

enrollment elections.

• Calculate and route associated payroll adjustments to the Accounting Department.

• Issue COBRA notices for medical, dental and vision plans, including life insurance

continuation of coverage for terminating employees

• Administer the FM LA program, including:

o Verification of eligibility.

o Issuance of Department of Labor mandated application forms.

o Monitoring of t ime utilized and handling of billing/collection procedures for

employees on leave without pay.

• Resolve benefit eligibility/claims issues with appropriate Client Managers.

Education

Bachelor of General Studies, Human Resources Management, University of New Orleans,

New Orleans, LA

Associate of Applied Sciences, Finance and Accounting, Phillips College, New Orleans, LA

Professional Certification

Senior Professional in Human Resources, Society for Human Resources Management

Professional Organizations

Human Resources Management Association of New Orleans (HRMA)

References

Available upon request

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