Amy Cook

Hugo, OK

acgpcy@r.postjobfree.com - 541-***-****

WORK EXPERIENCE

Business Service Representative

Bay Area Hospital - Coos Bay, OR - August 2012 to October 2014

Responsibilities

Submit electronic and paper claims to commercial insurance companies

Follow up on unpaid claims

Appeals denials as appropriate

Worked credits on accounts and refunded payments to appropriate parties as applicable

Skills Used

Microsoft Word and Excel

Microsoft Outlook Management

10 Key

Customer Service Skills

Registration Services Representative

Bay Area Hospital - Coos Bay, OR - December 2010 to August 2012

Responsibilities

Obtained demographic information from patients

Verified insurance eligibility and benefits

Operated Hospital Switchboard

Skills Used

Computer literacy skills

Reacted to emergency situation with calm and collected demeanor

Medical Records Clerk

Dr. Charles P. Reagan's Office - Coos Bay, OR - May 2007 to March 2008

Responsibilities

Submitted medical records to requesting parties as appropriate

Set up appointments for patients

Filed medical charts

Coded super bills

Skills Used

Computer literacy

Microsoft word and excel

Time management

EDUCATION

Medical Clerical

Southwestern Oregon Community College - Coos Bay, OR

2008 to 2010

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