Shawnell Dodson

*** ********** **. ***********, ** 77530 • Cell: 281-***-****

A challenging position at a growth-oriented company, which will allow me to both further

utilize my skills and acquire new abilities.

Typing: 65 wpm

Strong analytical and organizational skills.

Excellent interpersonal skills, phone manner, and office etiquette.

Software: All Windows operating systems, Microsoft Word, Excel, WordPerfect,

QuickBooks, PowerPoint, Mac OSX.

Secretary/Receptionist 2014

Olympus Recycling, Houston, TX

Created and prepared payroll for all company employees

Greeted all visitors, managed conference room schedule

Responsible for maintaining all company expense and inventory reports

Managed accounts receivables as well as data bases.

Answered all telephone calls, prepared all company correspondence.

Head Cashier/Back Office 2010-2012

Lowes, Baytown, TX

Responsible for a team of cashiers

Provide training and assistance with operational issues.

Organize all tasks, division, and working schedules of cashiers

Monitor process of counting store safe and till audits.

Administrative Assistant 2004-2007

Canac Inc. Dayton, TX

Handled all official company correspondence

Upgraded office filing system

Typed all company documents

Created an office calendar and set appointments

Responsible for new employee training

Assistant Store Director 2006-2008

Hollywood Video, Baytown, TX

Organized Store merchandise

Made schedules for all employees

Responsible for bank deposits

Answered phones and managed cash registers

Telephone Operator 2002-2004

Metro One Telecommunications, Houston, TX

Promptly and efficiently helped customers receive requested information

Used company data base to problem solve and research customer inquires

Handled 800 to 1,500 incoming calls daily in a polite and professional manner

Ross S. Sterling High School

Baytown, TX 1997-2001

Excelled in academic studies

Graduated with honors

Lee College

Baytown, TX 2005-2007

Majored in Sociology

Minored in Psychology

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