Alicia Espinoza

Email:acgpat@r.postjobfree.com Mobile: 832-***-****

***** ******* **** **. ******* TX 77083

Qualifications:

• Bilingual Spanish English

• Years of experience providing sales support in both retail and commercial companies.

• A unwavering commitment to customer service, with the ability to build productive relationships,

resolve complex issues and win customer loyalty.

• Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and

use tact and diplomacy to find common ground and achieve win-win outcomes.

• Honest, Dependable, Loyal and Friendly employee

Experience:

Vifer Carpet services Houston Texas

Office Manager July 2008-May 2012

• Handle customer inquiries, complaints, billing questions and sales.

• Calm angry callers, repair trust, locate resources for problem resolution.

• Schedule appointments; make large orders of office supplies and material.

• Manage employee’s time schedules threw Time Summit.

Ross Clothing Store Houston Texas

Cahier Sept 2011- July 2012

• Check out customers

• Open and close till, assuring that all money is counted for

• Re-stock clothing on racks

• Assist customers in fitting room

Target Houston Texas

Morning Stocker Jan 2013-Feb 2014

• Re-stock merchandise

• Update Pricing all over store

• Set up displays signs and sale promotions

• Assist customer with any inquiry

• Maintain are clean

Ai United Insurance Houston Texas

Insurance Clerk Assistant Feb 2014-Aug 2014

• Review insurance policy to determine coverage.

• Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.

• Perform administrative tasks, such as maintaining records and handling policy renewals.

Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.

• Interview prospective clients to obtain data about their financial resources and needs, the physical

condition of the person or property to be insured, and to discuss any existing coverage.

Enovation Houston Texas

Graphic Designer August 2014-Present

• Review court, business and office files that need editing

• Crop, lighten, rotate and rescale files to clear and visible image using Photoshop

• Rename files and organize files

Education:

George Bush High School Richmond, Texas

High School Diploma July 2008

Doing Business Gods Way Houston, Texas

Business Management Present

References:

*Ericka Gonzales

Ai United Manager

832-***-****

*Leslie Gonzalez

Ai United co-worker

713-***-****

*Daniel Alvarez

Ross Assistant Manager

713-***-****

*Victor Fernandez

Vifer Carpet Services CEO

713-***-****

*Stephanie Bohorquez

Friend

832-***-****

*Cenica Espinoza

Relative

832-***-****

Contact this candidate