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Customer Service Maintenance Technician

Location:
United States
Posted:
November 14, 2014

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Resume:

GEORGE P. CINTORINO

** ******** ***

Staten Island, NY 10312

347-***-**** (c)/ acgp8q@r.postjobfree.com

Objective:

Obtain a challenging new position to apply my recent education and

establish a long-term career

Education:

University Of Phoenix

Phoenix, Arizona 2010 - 2012

Associate in Arts in Community and Human Services May

2012

St. George School

Staten Island, New York

Diploma July 2004

Professional Experience:

Securitas, New York, NY

Security Officer: Present

Monitor daily occurrences of a high-rise office building

Provide a safe atmosphere for workers and guests

Patrol all floors/ elevators

Inspect all fire extinguishers

Sign in all guests

Apple One, Staten Island, NY

Department Clerk/Accounts Receivable: 2012

Collect and compare payment check stubs to invoice

Scan checks into computer

Recognize and report fraudulent or damaged checks

Upon scan completion, organize and group checks to be sent to

following department

Mulligan Security, New York, NY

Security Officer: 2005 to 2010

. Monitor daily occurrences of a high-rise office building

. Provide a safe atmosphere for workers and guests

. Create and distribute guest passes to 250+ contractors, couriers and

visitors

. Enter identification data into an internal computer system.

. Patrol the building; monitor video surveillance

. Maintain daily activity report logs

. File incident reports

. Grant access to the freight elevator

. Assist the Dock Master during moves

. Direct traffic flow in the loading dock

. Respond to emergencies as required

. Ensure excellent customer service in all respects.

Sears Department Store, Staten Island, NY

Private Maintenance Technician: 2003 to 2005

. Provided quality service to a wide range of customers.

. Greeted shoppers; answered a high volume of merchandise related

questions.

. Handled customer grievances;

. Assembled appliances;

. Maintained accurate customer records.

. Communicated with all levels of management to efficiently resolve

problems.

Skills / Qualifications

. Detail-oriented

. Highly organized

. Self-motivated team player

. Completes projects with accuracy and efficiency in a fast-paced

environment

. Cultivates and maintains positive and productive relationships through

solid interpersonal, verbal and written communication skills

. Strong troubleshooting abilities

. Resolves issues with diplomacy in a timely manner

. Well versed in Microsoft Word, Excel, Internet Explorer and internal

programs

. Adapts quickly to learn new computer programs

REFERENCES:

. References furnished upon request.



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