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Global Director, IT

Location:
Minneapolis, MN
Posted:
November 14, 2014

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Resume:

J. Britain Davis

(MBA, PMP, CSM)

781-***-****

acgp5n@r.postjobfree.com

Global IT Solutions Leader

Talented and accomplished business solutions leader with over 20 years of

experience and a proven ability to successfully create vision, identify

opportunities, and build successful IT organizations. Expertise in

overseeing technology and process improvement initiatives and aligning

information services with business goals. Highly successful in leading

enterprise-wide implementations with a solid background in program

management, business application solutions and architecture, and operations

management. Proven track record of cutting costs while retaining

productivity. Highly proficient communicator effective at managing

relationships between strategic leadership, third-party vendors, and

employees.

Areas of expertise:

Strategic Planning and Organizational Customer, Team and Partner Relations

Leadership

Technology Strategy, Direction and Roadmap Vendor Selection and Management

Business Process and System Integration Process and Productivity Improvement

Application Architecture $ MM Budgeting and Forecasting

Emerging Technologies Team Development and Leadership

Software Development Life Cycle (SDLC) Program Planning and Management

IT Operations Offshore and Near-Shore Expertise

SELECTED ACCOMPLISHMENTS

. Successfully lead complex, high-profile initiatives requiring

coordination of multiple resources with an emphasis on stakeholder and

customer relations.

. Efficiently managed operational strategies and directed enterprise-

wide implementation projects flawlessly while consistently delivering

desired results and contributing to revenue producing activities.

. Recognized for skilled organizational capabilities that include the

ability to build global relationships and successfully organize and

develop talent to optimize performance with a strong emphasis on

aligning with corporate strategic goals.

PROFESSIONAL EXPERIENCE

Global Director, Corporate IS

Covidien, Boston, MA

(August, 2013-November, 2014)

Responsible for establishing and leading the Global Center of Excellence

(COE) for Sales Performance Management (SPM) and all associated programs.

. Communicates the technology vision and strategy for implementing a

global framework of governance and standardization for SPM

functionality and usage to the business stakeholders to promote

adoption across the organization

. Responsible for developing and guiding a global staff to provide

solution subject matter expertise and consultancy to the business

. Led the consolidation of disparate corporate wide SPM vendor

relationships and pricing agreements, resulting in an anticipated

savings of $4.3M over 2 years

. Works collaboratively with Global Sales Operations, Shared Services,

and Enterprise Architecture Executives to develop a sustainable and

globally scalable solution architect framework

Global Director, Corporate IS Shared Services

Covidien, Boston, MA (August, 2012-August, 2013)

Led the Procure to Pay (PTP), and Account to Report (ATR) related systems,

interfaces, and architecture within Covidien's $18+ M Global Template

Program.

. Partnered with global business leaders to establish common processes

within PTP and ATR functions as a basis for an enterprise-wide

architecture redesign, leveraging a Corporate ERP solution (JD Edwards

E1)

. Managed internal resources and team of 50+ Oracle and IBM consultants

to help define and document business and technical requirements,

perform system configuration and testing, and to drive the overall

program implementation.

. Provided direction for the program team related to auditing

compliance, reporting, testing and validation and all surrounding

application interfaces, such as Hyperion, Vertex, Concur, ADP, EDI,

procurement and banking, etc., with standard processes, data, and

structure.

Director, Corporate International IS

Covidien, Boston, MA (January, 2010 - August, 2012)

Led the global roll-out of Salesforce.com for the Regional IS divisions

(Latin American, Asia Pacific, Emerging Markets, Canada, and EMEA), as well

as other global IS programs to identify and implement process standards and

to harmonize between regional and corporate-based operations and resources.

. Led global IS Program to drive the global Salesforce.com (SFDC)

implementation by defining, developing, and confirming data

architecture for local source feeds by partnering with the Data

Integration COE, and managing 40+ distinct global work-streams to

gather and format locally sourced data for import to the SFDC data

repository through Informatica ETL technology.

. Recipient of The CIO Award for Globalization in 2011 for contributions

to the SFDC implementation project.

. Consolidated all regional projects in to the global PMO portfolio to

provide consistent reporting on metrics, financials, and level of

success for global program tracking and increased visibility

. Represented Regional IS for program related Steering Committee

meetings, global leadership forums, and stakeholder events.

Manager, Corporate IS Business Applications

Covidien, Boston, MA

(September, 2007 - January, 2010)

Responsible for a team of 20+ systems analysts, developers, and consultants

to plan, design, test, implement, and manage business application solutions

in support of global packaging and labeling strategies for Covidien's $45M

re-branding initiative. Ensured all FDA regulations were complied with

through the validation lifecycle process for all solutions.

. Identified and implemented the: Global Packaging Artwork Solution

(GPAS); Translation Management System (TMS); Global Trade Identifier

Number (GTIN) allocation solution; and PRISYM (print-on-demand

labeling solution)

. Developed system architecture to incorporate multiple functional

solutions, providing a comprehensive schema to provide efficiencies,

seamless integration points, and to meet FDA regulatory compliance

requirements.

. Created and managed $ MM capital expense requests and annual

budgeting and forecasting, and managed, negotiated with, and motivated

external vendors in support of timeline and project deliverables.

Director, IT Operations

Network Health, Cambridge, MA (August, 2005-September, 2007)

Direct report to the CIO responsible for managing staff of 80+ resources

within the IT Operations organization to ensure the corporate

infrastructure and application teams successfully aligned and supported all

business strategy and operational needs. Ensured security and compliance

to HIPAA regulations was met for all patient data, and led all IT related

audits for the organization.

. Drove strategies for efficient and sustainable: network, server, and

database functions and performance; technical support services;

telecommunications and mobile device management

. Developed and implemented business continuity and disaster recovery

plan for the organization

. Responsible for all RFPs and vendor management, procurement, and $ MM

budgeting and forecasting

. Chair of the Network Health Leadership Committee, and Diversity

Council Member.

Manager, Application Services

Network Health, Cambridge, MA (January, 2003 - August, 2005)

Responsible for leading all business application solution teams, managing

application systems, and driving new enhancements and interfaces to support

the solution needs of the business. Managed all application related

procurement, including vendor and software selection, licensing and support

agreements, negotiations, and budgeting

. Drove all software development by implementing and managing the

Software Development Life Cycle (SDLC) processes and ensured all data

quality standards were defined by the business, managed, and

controlled.

. Led the development of a standardized project management lifecycle

structure for the organization, including project selection,

prioritization, and management.

. Successfully led healthcare application programming and analyst teams,

consultants, and vendors to implement corporate Claims Processing,

GIS, Content Management, and CRM solutions on time and on budget

Other Previous Experience

Fortis Capital Holdings/BNP Paribas, Stamford, CT, Manager, IT

Fortis Capital / BNP Paribas, New York, NY, Manager, IT

Spiz.com (Start-Up), New York, NY, IS / Finance Administration Manager

American National Standards Institute (ANSI), New York, NY, Sr. Business

Systems Analyst

Department of Defense, U.S. Army Corps of Engineers, Nashville, TN & New

Orleans, LA, Automation Engineer / Senior IT Specialist

Education & Credentials

Master of Business Administration (MBA)

Concentration: Management Information Systems

Dean Scholarship Recipient

University of New Orleans

Bachelor of Science in Management (BSM)

Major: Finance and Accounting

(Double Major path: Business, Computer Science)

Tulane University

Professional Certifications

Certified Project Management Professional (PMP); Certified Scrum Master

(CSM) (Agile Methodologies Institute); ITIL Foundation Certified; Regional

Leadership Forum Graduate (Executive sponsored)

Memberships/Organizations

Founder, Covidien Women In Technology Employee Network; Covidien Global

Diversity & Inclusion Committee; Women in Technology International (WITI);

Society for Information Management (SIM); Project Management Institute

(PMI); Agile Boston; Agile Alliance; Healthcare Businesswoman's Association

(HBA); Year-Up Mentor

Technical Skills / Experience

Informatica Cloud ETL, JD Edwards World / Enterprise 1 ERP, SQL (SSIS,

SSRS, Administration), Oracle DB, Business Continuity Planning (BCP),

Computer System Validation / FDA 21 CFR Part 11, Salesforce.com Customer

Relationship Management (CRM), IBM Cognos Varicent TM / ICM, Javelin

Territory Design / Management, Prysm, EnLabel Packaging and Labeling,

Content Management Solutions, Digital Asset Management (DAMS), VM Ware,

Cisco Networking Solutions, Avaya and Cisco Telecommunications / VOIP,

Right Fax, Tableau, Claims Processing Solution, Hyperion Financial,

Microsoft Dynamics, ITSM, Hewlett Packard (HP) Quality Center, Microsoft

(MS) SharePoint, MS Management Console (MMC), MS Exchange Server, Active

Directory, Adobe Dreamweaver, HTML, XML, .NET, Visual Studio, C, C+,

Business Intelligence, High Availability Clustering and Failover

Techniques, Jive Social Business Collaboration Software, Cloud, SAAS, Multi-

Tennant Solutions, Data Privacy / Security, PeopleSoft, Eloqua, Tableau,

EDI, Microsoft Project Server, SDLC, HIPAA, SOX, Agile, ITIL, FDA

Compliance



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