Peggy Takacs

**** ********** *** *****, ***. **5

Jacksonville, FL 32244

Phone: 843-***-****

E-mail: bratpupup@hotmail .com

QUALIFICATIONS

Developed interpersonal skills, having dealt with a diversity of professions, clients and staff

members .

Unique combination of expertise in mortgage banking, training, sales and finance.

Excellent written and verbal communication skills.

Exceptional versatility and adaptability.

Computer proficiency in business and accounting software including, Word, Excel, Access, Power

Point, Front Page and Internet Explorer.

EDUCATION

Bachelors of Science Business Administration

Jacksonville University Jacksonville, FL

EMPLOYMENT

Customer Service/Sales Representative Rocket Sales, Jacksonville FL

June, 2014- Present

Skillfully handled the clients and recommend new products based on the cost, availability,

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and requested specifications

Maintained the customer or clients profitability profiles, and supervised the standard sales

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procedures accordingly.

Sales Representative Old Town Trolley, Savannah, GA

December, 2013- June, 2014

Greet Guests and sell tickets for attractions in Savannah.

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Help guests with reservations, directions providing excellent customer service for guests.

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Customer Service Agent Carecore National, Bluffton SC

June, 2011 -December 2013

• Process Clinical Certifications for radiologists from physician offices and /or imaging

center and imaging center collection demographic information and entering data.

• Trained in per-certification utilization management NCQA and UEAC principles,

policies and procedures.

• Processes review of service request notifications that not do require certification or

medical necessity.

Team Lead/Event Specialist Crossmark/Savannah GA

March, 2010- June, 2011

Demonstrate products at Walmart/Sam’s Club to drive product awareness and

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increase sales for clients’ brands through live demonstrations

Substitute Teacher Duval Board of Education, Jacksonville

FL

April 2003 – March 2010

Instruct students, using various teaching methods, such as lecture and

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demonstration.

Used audiovisual aids and other materials to supplement presentations.

Credit Analyst Bank of America, Jacksonville FL

October 2001 – April 2003

Contact applicant or creditors to resolve questions regarding application information and

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to request specified information for loan application.

Analyzes applicant's financial status, credit, and property evaluation to determine

feasibility of granting loan.

Approves loan within specified limits or submits application to credit analyst for verification and

recommendation.

Credit Analyst /Customer Service Homeside Lending Inc., Jacksonville FL

February 1995- October, 2001

Communicated with customer via the telephone and written correspondence in

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response to their mortgage accounts.

Explained escrow analysis, tax payments and other issues.

• Investigated discrepancies in reports and records and confers with personnel in

affected departments to ensure accuracy and compliance with procedures.

Contact this candidate