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Customer Service Sales Representative

Location:
Trenton, NJ
Salary:
14/hr
Posted:
November 14, 2014

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Resume:

Heidy J, Torres

*** ** ** **** *** **b

lodi, NJ 07644

Tl. 201-***-****

acgp20@r.postjobfree.com

Microsoft Office Filing/Editing Accounting

• • •

Professional Skills

Electronic Office Typing (60+ wpm) Payroll

• • •

Business Office Procedures Management Skills

• • •

Communication Customer Service Skills

Education Associate Degree Office Administration

Gibbs College

G.P.A. 3.65/4.3

Developed ability to work in a fast paced atmosphere

Employment Skills

Maintained excellent customer relations and developed customer rapport

Diplomatically resolved customers complaints on as needed basis

Accurately calculated and made daily deposits of up to $20,000

Ability to follow instructions well and make decisions with no supervision

Motivated and supervised 15+ employees on daily basis

Maintained all record keeping procedures without error

Delegated responsibilities to employees to meet company’s expectations

Effectively developed telephone communication skills and consistently met quotas

Employment History

05/02 04/05

Sales Representative, ADPP Enterprises Inc., Mahwah NJ

Maintained inventory, interact effectively with Vendors, customer

services, order processing.

03/08 – 12/12

Executive Assistance, Independent Services Inc., Paterson NJ

Preparing statistical reports(invoices, memos, etc.) to determine their

significance and plan their distribution, Accurately calculated and

made daily deposits of up to $20,000.00, pay roll, filing and

scheduling such as meetings, Managing Processes, conferences and 02/11 – 11/12

department activities, coordinate meetings and conferences, also

train and supervise lower level clerical staff, surveillance skills,

managed drivers information, prepare paperwork to insurance

companies.

01/13 present

Secretary, TMA Distributors Inc.

Preparing promotions for new products, data entry, customer

services, payroll, accounting, QuickBooks data entry, phone sales,

tech support, Maintains and updates filing system, Processing orders,

shipping/receiving, handle customer charts.

Assistant events, Efinity.

Development and management of special events, Office

Administration, Budgeting, Calendars, Media Relations, Community

Relations, data entry.

Languages

English and Spanish.



Contact this candidate