Nishad N Pulikkottil

Email : acgp0y@r.postjobfree.com

Phone: 973-***-****

Summary

V Over 10 years of experience in software industry. Experienced in all

phases of Software Development Life Cycle (SDLC) including

Requirements Gathering, Analysis, Design, Construction, Testing &

Deployment. Currently employed with Cognizant Technology Solutions

V Currently working as a lead business/systems analyst for Medical

products domain within Aetna, with previous stints as a process

manager within Aetna itself and as a technology/process consultant and

Cross-Application Integration test lead in United Health Group. Prior

to that had been performing the roles of Systems Analyst & Business

Analyst.

V Have worked for clients Aetna, United Health Group, CSC- AT & T

V Education: BE Computers 2003

Technical Skills

Operating Systems MVS OS/390, WINDOWS

Languages COBOL

Database/File systems DB2, VSAM, IMS, MS Access

Tools Endevor, REXX, FileAid,

Others JCL, CICS, SPUFI, QMF, FTP,

TSO/ISPF

MS MS Office, Visio, Microsoft

Project

Apps Crystal Reports, Crystal Xcelsius,

Adobe LiveCycle Designer,

PlanView, Prolite, ClearCase,

ClearQuest, Reqpro,

Soft Skills

V Excellent analytical skills

V Excellent communication/documentation skills

V Quick turnaround on assigned tasks

V Good team player

Certifications

V PAHM (Professional, Academy for Healthcare Management)

V AHM 510 certified

Project Summary

Employer Client Role Duration

Cognizant Aetna Lead Dec 2008 - Current

business/systems

analyst

Cognizant Aetna Process Manager July 2008 - Nov

2008

Cognizant UHG Technology & Process Dec 2007 - June

Consultant 2008

Cognizant UHG Cross-App July 2007 - Nov

Integration Test 2007

Lead

Cognizant UHG QA Analyst May 2007 - June

2007

Cognizant UHG System Analyst Nov 2006 - April

2007

Cognizant UHG Business Analyst Sept 2006 - Oct

2006

Cognizant UHG Systems Analyst May 2006 - Aug 2006

Cognizant UHG Developer/Tech lead Feb 2005 - Apr 2006

Cognizant CSC - AT & T Developer Jul 2004 - Dec 2004

Cognizant Cognizant Trainee May 2004 - June

Academy 2004

Project Details

Project Title PD Engt in Prd Enhancements

Role Lead business/systems analyst

Operating Systems

Languages

Databases

Utilities ClearQuest, ClearCase, Prolite, ReqPro,

PROJECT DESCRIPTION:

Medical Products domain within Aetna is responsible for the rollout of new

products offered by Aetna and the the addition of new features/enhancements

to existing products. Medical Products domain co-ordinates projects across

multiple domains e.g member. plan, claims, quoting, rating etc depending on

the project to ensure that the new product and/or functionality is rolled

out successfully.

ROLES AND RESPONSIBILITIES

1) Responsible for identifying impacted application based on the project

scope

2) Responsible for documenting and coordinating requirements across all

impacted apps for any project

3) Serve as lead analyst for all the systems/business analysts identified

for each of the applications. Ensure delivery of quality requirements

within project timelines

4) Provide feedback/clarifications/suggestions from a requirements

standpoint

5) Work closely with the development/testing teams to ensure any open

questions are addressed in a timely manner

6) Work closely with the testing team during testing phase to identify

defects

7) Responsible for managing any changes to the requirements ( as per the

established change control process) after the requirements phase has

been completed

8) Provide support during deployment from a requirements standpoint to

ensure expected functionality is delivered

Project Title Process Management Support

Role Process Manager

Operating Systems

Languages

Databases

Utilities PlanView, ClearQuest, ClearCase

PROJECT DESCRIPTION:

The Aetna Project Life Cycle (APLC) is Aetna's standard project management

and development methodology. It is an end-to-end methodology that begins

with the submission and assessment of a business idea and continues through

project deployment and transition. APLC is web enabled and role based. It

provides the robust, flexible and consistent management processes Aetna

needs to deliver technology projects on time, on budget and with promised

functionality. As Process Manager of the project, we closely work with the

project mangers and the project stake holders and ensure they are following

all the process in APLC.

ROLES AND RESPONSIBILITIES

1) Establish an operational program that results in continuous

improvement, tracking and transparency of projects in CMMI compliance

levels.

2) Help Project Managers in adopting methodology by tightly integrating

the process into project management throughout the project life cycle.

3) Provide facilitation & support for process deployment. Mitigate effort

intensive internal process compliance.

4) Supplement the Project Management role with process management

activities to help Project Managers to manage and execute the projects

efficiently and effectively.

5) Update and Manage all the project effort and cost in PlanView(

PlanView is the Tool used by Aetna to track the effort and cost spent

by the project).

6) Track the risks and issues affecting the project to closure and

escalate them when appropriate.

Project Title Clinical Technology Business Services

Role Technology and Process Consultant

Operating Systems

Languages

Databases Microsoft Access

Utilities Crystal Reports 10, Crystal Xcelsius, Adobe

LiveCycle Designer 8.0, PlanView, Microsoft

Project

PROJECT DESCRIPTION:

Clinical Technology Business Services (CTBS) is the PMO wing of the UHG-IT

clinical domain and supports both business and IT groups. The CTBS team is

responsible for implementation, tracking and control of the demand

management process, financial budgeting, forecasting, maintaining solution

delivery roadmap for the clinical domain etc.

ROLES AND RESPONSIBILITIES

1) Initiation, tracking and control of business demand, release delivery,

project cost burn and staffing allocation by using the various PMO

utilities developed in-house for the purpose.

2) Laid out the framework for integrated release planning for the

clinical domain thru 2010.

3) Provide financial/ budgeting reports to senior leadership, based on

which, critical roadmap decisions are made.

4) Ad-hoc report generation

Project Title Total Affordability Management

Role Cross- App Integration Test Lead

Operating Systems

Languages

Databases

Testing Tools and Utilities Test Director 8.0

PROJECT DESCRIPTION:

Total Affordability Management is an initiative undertaken by UHG to

provide quality healthcare to the members at affordable costs. It consists

of several programs aimed at delivering healthcare efficiently.

ROLES AND RESPONSIBILITIES

1) Handle the Tiered Conditional Benefits and Inpatient Transformation

Initiative-Govt projects from an end-to-end business scenarios

execution standpoint.

2) Determine apps impacted for each given business scenario, co-ordinate

associated data needs and oversee execution progress.

3) Hold cross-app level meetings to discuss testing status/issues on a

regular basis

4) Communicate status and other relevant metrics to the business

leadership on E2E testing

Project Title Consumer Database

Role QA Analyst

Operating Systems MVS (OS/390), Windows XP

Languages COBOL, CICS

Databases DB2

Testing Tools and Test Director 8.0, File-Aid, DB2

Utilities File-AID

PROJECT DESCRIPTION:

Consumer Database is intended to be the universal eligibility system for

UHG. CDB is creating a single repository of product, service, marketing and

demographic information for all members served across every UnitedHealth

Group line of business. CDB will function as the operational source of

truth for consumer information and become the steward of ongoing consumer

data quality.

ROLES AND RESPONSIBILITIES

1) Participate in technical specifications review sessions

2) Ensure complete coverage of all possible test conditions in the test

plan. Conduct test plan walkthroughs

3) Co-ordinate with offshore to ensure timely delivery of quality

deliverables

4) Conduct a weekly status meeting with the client to provide status on

testing

5) Escalate project risks/issues to clients.

6) Defect management via Test Director

Project Title Consumer Database

Role Systems Analyst

Operating Systems MVS (OS/390)

Languages COBOL

Databases DB2

Skills Analytical, communication & documentation

skills

PROJECT DESCRIPTION:

Same as above

ROLES AND RESPONSIBILITIES

1) Ensure all business requirements are addressed in high level

design specifications

2) Writing Requirements Traceability Matrix to ensure complete mapping

of requirements.

3) Validate test conditions written by QA team for high level design

specifications.

Project Title Consumer Database

Role Business Analyst

Operating Systems MVS (OS/390)

Languages COBOL

Databases DB2

Skills Analytical, communication &

documentation skills. Good

business understanding

PROJECT DESCRIPTION:

Same as above

ROLES AND RESPONSIBILITIES

1) Primarily responsible for on-boarding various business units onto a

common eligibility platform(CDB)

2) Conduct meetings with various business units to elicit requirements

3) Write CDB specific business requirements

4) Provide status to business leadership on a weekly basis.

Project Title Consolidated Eligibility System

Role System analyst

Operating Systems MVS (OS/390)

Languages COBOL, CICS, JCL

File System VSAM

Skills Analytical, communication &

documentation skills.

PROJECT DESCRIPTION:

Consolidated Eligibility System is an application enhancement and

maintenance project. The eligibility system houses a broad spectrum of

information such as customer level, member eligibility, member demographics

and benefit plan level information. The system undergoes a cycle of

enhancement and maintenance changes defined by the business needs of

UNIPRISE. The eligibility system plays a critical role in United Health

Groups business as the information stored in these systems is considered as

'source of truth'. The system also interfaces with other United Health

Care's systems such as PRIME, CARENET, TOPS and ACIS. The system maintains

all member and plan level information for all the customers of UNIPRISE.

The system also provides automatic data feeds to the ID card vendors for

producing the ID cards. The system is involved in storing most current and

well as historical data at the member level.

ROLES AND RESPONSIBILITIES

1) Deriving CES specific requirements from Business Requirements

document.

2) Ensure all related requirements are accurately addressed in use

case.

3) Create Requirement Traceability Matrix and ensure all business

requirements are addresses in the use cases.

4) Coordinate with various applications to ensure interfacing

requirements are taken care of when requirements span multiple

applications.

5) Coordinate with offshore system analyst team and ensure quality

deliverables

6) Provide valuable feedback during peer use case reviews

Project Title Consolidated Eligibilty System

Role Developer/Tech lead

Operating Systems MVS (OS/390)

Languages COBOL, CICS, JCL

File System VSAM

PROJECT DESCRIPTION:

Same as above

ROLES AND RESPONSIBILITIES

1) Write technical specifications in accordance to the use cases

2) Develop & unit test the code

3) Do code/technical spec reviews

4) Conduct technical spec walkthrough's

5) Review test conditions written by the system testing team

Project Title CSC - AT & T Application Support

Role Developer

Operating Systems MVS (OS/390)

Languages COBOL, CICS, JCL

File System/Database DB2, IMS

PROJECT DESCRIPTION:

The CARM (Computer Aided Risk Management) system of CSC - AT & T comprises

of various other sub-systems which includes Collections, CACS Plus,

Receivables, Usage Management, STRATA, Deposit Manager, LDB( Long Distance

Batch) and RAP(Risk Assessment Platform)

The overall objective of the CARM system is to maintain deposits, monitor

the usage habit of a customer and detect fraudulent usages of accounts and

assesses risk by interfacing with credit bureaus. They also aid in payment

and collection activities, improve collection effectiveness, collector

productivity and management control by providing automated support of

activities.

ROLES AND RESPONSIBILITIES

1) Write design documents in accordance to the requirements

2) Develop & unit test the code

3) Do code/design document reviews

4) Conduct design document walkthrough's

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