Christopher P. (Pete) Herrick

**** ******** *******

Roswell, Ga 30076

732-***-**** (C)

Education: M.S. in Computer Science, University of Kansas,

Lawrence, Kansas, June 1977

B.A. in Computer Science and Business Administration,

Transylvania University, Lexington, Kentucky, June

1974

DEC/DECUS classes on Systems Management and Tuning

Hardware: DEC VAX 6210, MicroVAX II, VAXstation 3100,

VAX 3000/600, VAX 4000/700,ALPHA

2100/4100/8400/DS20/ES40,

VMSClusters, Ethernet LAN, DECServer 100/200,

Storageworks, EMC, Various laser printers, various

modems

Software: C, FORTRAN, VMS DCL, VAX/ALPHA VMS 5.5-2 to 7.3-2,

MULTINET TCP/IP, SLS, HSM, RCM, SHC, AUTOGEN, SYSGEN,

SYSMAN, HITMAN, DISKEEPER, NETBACKUP, DECEVENT,DECNET

PhaseIV, LAT, MS Word, MS Access, MS Excel, various VT

Emulation packages.

Currently learning SQL and XML.

References available upon request

Experience:

02/2013-Current BCS Agent, Hewlett-Packard, Alpharetta, Ga, 30004

Remote telephone support for Alpha/Itanium Hardware

02/2011-02/2012 VMS Admin, Q Analysts, LLC, Alpharetta, GA 30004

Consulted for AT&T

• VMS Management/Administration for ATT LNS

• Performed daily checks of Production and Disaster Recovery

VMSClusters to verify that all disks are mounted, all required

processes are present, and all critical disks have sufficient

free space.

• Worked with other groups in monthly Preventative Maintenance

reboots/upgrades of Production and Disaster Recovery Clusters

with other ATT LNS Teams.

• Worked on HelpDesk Trouble tickets for VMS related issues.

• Performed diagnostics on hardware/software problems and

interacted with hardware/software vendors to resolve issues.

• Monitored systems performance, recommended, and implemented

performance tuning changes and capacity planning.

• Worked on Hardware/Software upgrades on two set of Production and

D/R Clusters.

03/2006-12/2010 Site Supervisor - OAO Technologies, Staten Island, NY.

• Worked as the Computer Operations Site Supervisor for the ATT LNS

Data Center in Staten Island, NY. I supervised and supported six

operators on a 24x7 operation – System backups, restores, moving

tapes offsite, maintaining inventory, assisting System Admins and

Techs as required.

• VMS Management/Administration for ATT LNS.

• Performed daily checks of Production and Disaster Recovery

VMSClusters to verify that all disks are mounted, all required

processes are present, and all critical disks have sufficient

free space.

• Worked with other groups in monthly Preventative Maintenance

reboots/upgrades of Production and Disaster Recovery Clusters

with other ATT LNS Teams.

• Worked on HelpDesk Trouble tickets for VMS related issues.

• Performed diagnostics on hardware/software problems and

interacted with hardware/software vendors to resolve issues.

• Monitor systems performance, recommended, and implemented

performance tuning changes and capacity planning.

• Ran DCL procedures to do nightly and weekly tape backups using

SLS on Tape Libraries, handle historical data archival using HSM

on Tape Libraries and for monthly tax software updates.

09/2005-12/2005 Consultant with AJILON Consulting, North Plainfield,

NJ

• Worked for JP Morgan Chase Bank in Jersey City, New Jersey for

the IT Security Group. I wrote DCL code to update various user

fields in the System Authorization File, verify that new accounts

follow JPMC standards for account information, disuser accounts

of terminated users, and list all VMS users.

11/1996-06/2005 Systems Manager, ATT LNS, 429 Ridge Road, Dayton, NJ

08810

Nov, 1996, Started with Teleport Communications Group.

Aug, 1998, TCG merged with ATT and became ATT LNS.

Jul, 2000, ATT outsourced MIS to IBM Global Services

• Wrote and performed daily checks of Production and Disaster

Recovery VMSClusters to verify that all disks are mounted, all

required processes are present, and all critical disks have

sufficient free space.

• Worked with New User Group in creation and maintenance of new

accounts.

• Modified and ran DCL procedure that handled deletion of expired

accounts.

• Created and maintained lists for HITMAN idle process killer

utility.

• Created and maintained procedures to run DISKEEPER

defragmentation utility.

• Worked on HelpDesk Trouble tickets for VMS related issues.

• Examined monthly Propatch and RCM reports from vendor of ECO’s

issued, determined which apply to ATT LNS, downloaded, tested,

installed as required.

• Worked with other groups in monthly Preventative Maintenance

reboots/upgrades of Production and Disaster Recovery Clusters

with other ATT LNS Teams.

• Wrote documents for Operating System and Layered Products Release

Management.

• Performed diagnostics on hardware/software problems and

interacted with hardware/software vendors to resolve issues.

• Monitored systems performance, recommended, and implemented

performance tuning changes and capacity planning.

• Designed, wrote, and maintained procedures for recovering from a

Disaster, i.e., changing the Disaster Recovery VMSClusters from

standby to Production.

• Participated in bi-annual Disaster Recovery tests of all D/R

VMSClusters, including splitting and resynching of SRDF on EMC

disk farms.

• Created several VMSClusters and Standalone systems from

new/retired systems for Production and Test.

• Worked with other groups in setting up and maintaining

VMSClusters at multiple remote sites connected to each other for

Disaster Recovery purposes.

• Set up and maintained MULTINET NFS mounted drives at multiple

sites for Network access across the country by both mid-size

servers and PCs.

• Wrote and maintained manual Checklist for monthly PM reboots.

• Wrote, ran, and maintained procedures to create, maintain, and

troubleshoot Network Printer queues in conjunction with NT and

UNIX groups.

• Wrote automated Menu System for use by Data Center Operations.

• Maintained and documented DCL procedures to do nightly and weekly

tape backups using SLS on Tape Libraries.

• Wrote, maintained, and ran procedures to handle historical data

archival using HSM on Tape Libraries.

• Created and documented procedures for monthly tax software

updates.

• Shared After-Hours On-Call duties.

• Worked with other groups in Corporate-wide TCP/IP address

conversion.

• Worked with other groups and clients in maintaining VMS systems

owned by other ATT departments and IBM Global Services accounts.

• Wrote and documented utilities to maintain Billing Data and User

Accounts.

• Worked with the Development Staff in resolving software problems.

• Worked with other groups in Y2K testing and upgrades.

• Worked with IBM Disaster Recovery group and other client sites,

as needed.

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