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Customer Service High School

Location:
Hinesville, GA
Posted:
November 10, 2014

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Resume:

Biancah Williams

*** **** ***** ******

Claxton, GA 30417

acgobx@r.postjobfree.com

Professional Summary: I am an experienced Office Assistant with strong

time management skills, who thrives in a fast-paced, dynamic environment

and provides exceptional customer service through active listening and

problem solving.

Skills:

Microsoft Office Suite Exceptional Workflow Management

Type 40 wpm

Works well under pressure Professional phone etiquette

Flexible

Persuasive speaker Excellent communication skills

Articulate

Multi-line phone Customer service oriented

Highly reliable

Problem solver Maintains data integrity

Fast learner

Experience:

Caremaster Medical Services 2010 - Present

Griffin, GA

Personal Care Assistant

. Assist patient with daily living needs

. Accompany patient to medical appointments

. Observe and report change in patient condition

. Prompt patient for medication administration

. Engage patient in "range of motion" exercises

Department of Family and Child Services 2010 - 2011

Claxton, GA

Office Assistant/Front Desk Clerk

. Greeted and directed visitors

. Answered and quickly re-directed phone calls

. Answered and managed incoming calls while recording accurate messages

. Screened applications and scheduled in-person interviews

. Distributed inter office mail and employee notices

. Assisted clients in completing forms

. Managed office inventory

. Completed filing, faxing, copying, and data entry

Claxton Supreme Learning Center 2006 - 2008

Claxton, GA

Child Monitor

. Responsible for daily opening and closing procedures

. Monitored children

. Answered high volume of calls daily

. Managed bill collections / receipts

. Typed office memos

. Ensured facility was clean

. Multi-tasked: Childcare / Administrative work

Biancah Williams

912-***-****

Education:

Sullivan and Cogliano Training Centers 2014

Miami, FL

Microsoft Office Specialist - Medical Office Concentration

Claxton High School

Claxton, GA

High School Diploma



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