DAVID SMITH

502-***-**** home 502-***-**** Cell

*** ******* ****

Smithfield, KY 40068

EDUCATION:

Graduate of Oldham County High School, where I attended a 2 year

vocational school for auto mechanics.

CERTIFICATIONS:

Master GM Service Manager, Certified GM Warranty Administrator,

and Master Cadillac Service Advisor.

EXPERIENCE:

Buy Here Pay Here Car Lot

Oct 2013 - Present I oversee all customer complaints and concerns. I approve all work to

Service Manager be performed on all lot vehicles and sublet vendors. I handle all

(Employer unaware of hiring and terminating of Technicians as needed. I keep mechanical

Job Search) repairs for reconditioning vehicles at lowest price possible to

maximize profits for the company. I inspect all vehicles prior to

purchasing them from wholesaler to insure quality vehicles are on the

lot. I am experienced in electrical systems, transmission, engines,

suspensions, and refrigeration systems. I am certified in air

conditioning. I work well with all other departments for greater

customer satisfaction.

The Car Store

Jan 2009---July 2012 I performed all the responsibilities of service and reconditioning

Service and Recon Manager manager. These responsibilities included, writing up all customer

Supervisor: Kacie Demma concerns, dispatching work to Technicians, I test drove vehicles to

502-***-**** check for needed repairs, and I inspected all vehicles for needed

repairs after checked over by Technicians. I also called in extended

warranty and oversaw all sublet vendors. I was in charge of all

hiring and termination of Technicians. I worked together with the

sales and finance depts.

Apollo Choppers

Nov. 2006 - Aug. 2008 I performed all aspects of motorcycle manufacturing. I helped with

Motorcycle assembly training of new employees and their duties. I performed complete

Supervisor: Lyle Hysinger assembly of motorcycle including wiring. I was also in charge of

502-***-**** opening and closing shop.

Brinkhaus Buick, Pontiac, GMC

June 1998 - Sept 2006 I managed all operations of Service and Detail Departments. I

Service Manager wrote up all repair orders and contacted customers with estimates

Supervisor: George Brinkhaus for approval. I called extended warranty contracts for repair

authorization. I filled out labor operations on all warranty tickets. I

502-***-****

also scheduled all training and rental car appointments. I filled in

for parts manager as needed. I achieved two certifications listed

above at this GMC Dealership.

DAVID SMITH

502-***-**** home 502-***-**** Cell

183 Coakley Lane

Smithfield, KY 40068

EXPIERENCE CONTINUED

Smiser & Carter

Nov. 1992 - April 1998

Service Manager

Supervisor: Jay Townsend

502-***-****

Cross Pontiac GMC

Nov 1990 - Oct 1992

Mechanic

Supervisor: (is deceased)

Jim Browner 502-***-****

Brown Brothers Cadillac

Jan 1985 - Oct 1990

Service Advisor-2 yrs I was hired in as Drivability Technician. Then three months later I

Mechanic-2 yrs was promoted to Service Manager. At that point I was maintaining

Supervisor: Dennis Woods both Service Manager and Service Advisor positions, where I also

502-***-**** trained other Service Advisors. I managed all rental car contracts

and I called in all extended warranty contracts.

I performed all duties of heavy engine repair and replacement. I

repaired air conditioning, electrical issues, suspension and brakes.

I performed all car repairs with exception of transmission rebuild. I

worked the last two and half years as a Service Advisor. Where I

attained my Master Service Advisor for two consecutive years.

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