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Customer Service Quality Control

Location:
Satellite Beach, FL
Posted:
November 08, 2014

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Resume:

nicholas impoco

*** ******* ** ********* *****, Florida

Email: acgnoy@r.postjobfree.com Phone: 321-***-****

SUMMARY Recent graduate with impeccable research, time management and problem solving

skills. Experienced customer service professional. Can handle a heavy workload in a

fast-paced environment with minimum supervision. First-rate problem solver with

superb listening and communication skills. Comfortable interacting with the public and

all levels of the organization. Able to make decisions independently, quickly, and

effectively.

OBJECTIVES Seeking a fulfilling position that offers growth opportunities and allows me to utilize my

leadership skills and experience. I desire challenging assignment and responsibility to

which I can wholly apply myself, and further my career advancement with successful

achievements.

EDUCATION University of Central Florida Orlando, Florida (Graduated

HISTORY December 2013)

Bachelor Of Science In Psychology

Graduated with a Bachelor of Science degree in Psychology. Coursework in Statistics,

Communications, and Psychology.

Eastern Florida State College Melbourne, Florida (Graduated

August 2010)

Associate Of Arts

Honored to Phi Theta Kappa prior to graduating. Directly connected to UCF with

priority. Contributed as Vice President to the recycling and environmental E.A.R.T.H.

club on campus.

EXPERIENCE Papa John's Pizza Indialantic, Florida (November 2011– January 2014)

Delivery Driver

Delivered exceptional service by greeting and serving customers in a timely, friendly

manner. Outstanding demonstration of quality control and upselling. Assisted with

customer service calls in addition to normally assigned tasks.

Publix Indian Harbour Beach, Florida (August 2010– October 2011)

Service Clerk

Proper delivery of Publix's premier customer service. Took on additional tasks around

the store beyond standard job description in stride. Received pay raise for outstanding

service. Collaborated with other team members on special projects and events.

REFERENCES Armando Flores Papa John's Pizza

321-***-****

Manager and supervisor

Karen Velez Delray Medical

Center

Mentor and friend 561-***-****

acgnoy@r.postjobfree.com

Laura Fausone 321-***-****

acgnoy@r.postjobfree.com

Political volunteer supervisor

HOBBIES Volunteering, reading, chess, environmentalism, politics, learning, language study,

computer software, building computers, athletics, sports, yoga, martial arts, music

performance and composition, empathy and applied psychology.

LANGUAGES English:

German:

Japanese:

Chinese:

SKILLS Verbal Communication:

Teamwork:

Initiative/Self motivation:

Time Management:

Computers and Electronics:

Numeracy/Mathematics:

Adaptability:

Sales and Marketing:

Critical thinking:

Active Listening:



Contact this candidate