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Sales Customer Service

Location:
United States
Posted:
November 07, 2014

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Resume:

Richard C. Weber

*** * **** **

Jacksonville, Fl. 32208

Phone: 765-***-****

Email: acgnjh@r.postjobfree.com

November 7, 2014

Dear Austin Allen,

I am applying for the opening of Sales Manager Jacksonville, FL area. My

qualifications and background meet your requirements as stated in the job

description.

As a top-performing sales representative my ability in obtaining profitable

results by developing goals and strategies in target markets has been a key

to my success. I am available to travel and perform related duties included

in the job description.

I have excellent oral and written communication skills and am very

organized. I continually challenge and improve upon current processes,

methodologies and implement solutions.

Working under pressure in a fast-paced environment achieving results higher

than expected has been the benchmark of excellence and leadership I expect

of myself and will bring to this position.

I would welcome the opportunity to interview with you and discuss my

credentials at a mutually convenient time. Thank you for your

consideration.

Respectfully yours,

Richard C. Weber

Richard C. Weber

476 W 70th St. ( Jacksonville, Fl. 32208 ( 765-***-**** (

acgnjh@r.postjobfree.com

Available for Relocation and Extensive Travel

Regional Sales Professional

Specializing in new business development and major market expansion

. Combine entrepreneurial drive with business-management skills to drive

gains in revenue profit performance and consistently recognized for

successful customer satisfaction.

. Communicate a clear, strategic sales vision, effectively train and coach

both customer and internal veteran and junior sales team members.

. Cultivate excellent relationships with new prospects and existing

customers.

. Able to turn around lagging operations and excel in fast growth and

profitability.

Skills

New Business Development Customer Relationship Management

Strategic Research Training & Development

Compliance software Contract Negotiations

Operations Management Budgeting & Forecasting

Honesty, Integrity, Commitment Site Safety and Quality

Professional Experience

General Dynamics, May Port, Outside Machinist Supervisor/Project Planner

2014 - Present

Responsible for operation, prioritizing and scheduling all activities of

the outside machine shop. Supervise 20 or more technicians plan and

schedule daily repairs of mechanical components on US Navy ships.

. Conduct daily briefs and attend planning meetings with management and

outside contractors

. Liaison with US Navy personal and Project managers on control work

procedures

. Supervise the repairs of mechanical components including pumps and

fluid handling components and associated piping including steam plant,

hydraulic, pneumatic, HVAC, sanitary, diesels and galley equipment.

. Research technical publications, blue prints and drawings order parts,

estimate man hours and submit proposals.

Haynes International (Alloys), Kokomo, IN. Maintenance Supervisor, 2013 to

2014

Direct and supervise a skilled trade's team of 15 at the specialty alloy

manufacturing plant/mill Determining schedules, sequences, and assignments

for work activities based on work priority, quantity of equipment, skill of

personnel and evaluate operational effectiveness and ensure compliance with

company and environmental regulations.

. Implementation team for BPIC dos to Microsoft Dynamics AX spares parts

and asset maintenance program and asset management worth an estimated

value of 25 million dollars.

Richard C. Weber

Professional Experience Continued

. Implementation manager for preventative maintenance program and plant

preventative maintenance oil analysis program.

. Project manager for new furnace, controls and fluid handling systems.

. Interim Critical Parts warehouse manager and industrial consumables,

Vendor controller.

Corrosion Fluid Product Corp. Carmel IN. System Reliability / Sales

Engineer, 2011 to 2013

Provide technical support to customer base for daily maintenance

requirements as well as extensive project opportunities and system

reliability studies and training. Project Management including price &

prepare proposal, ensure critical dates and delivery are met, negotiated

with corporate customers, closed deals. Power, Heavy Industry, Sanitary,

Pharmaceutical and Automotive companies

Outcomes:

. Orchestrated successful promotional campaigns, for new and existing

customers and tripled annual sales volume within the first year.

. Closed an average of 45% of all leads and achieved projected monthly

sales goals during tenure.

. Targeted and penetrated a competitive market and converted many

customers from competitors' services.

. Improved sales policies and practices defined the sales cycle, created

accurate job descriptions and developed standards for customer

relationship management.

. Consulted and educated end users and engineering firms to promote

sales

. Successfully diagnose problems with installed equipment recommend

improved materials or machinery to customers, performing cost analysis

that lower costs or increase production.

. Established a loyal customer base through experience and integrity.

.

Moon Tank & Vessel Fabrication: Kokomo in. Quality Control / Safety

Manager, 2010 to 2011

Oversee workers including supervisors, inspectors and workers engaged in

testing and production activities. Produce reports regarding nonconformance

of products or processes, daily production quality, root cause analyses, or

quality trends

Create and implement inspection and testing criteria or procedures ISO

9000 Standards and Health & Safety

Recognized for decreased rework and increasing safety standards for

personal and equipment.

Compliance software, ISO 9001:2008 Quality Management Systems

Mechanical Contractor, Marketing / Sales Director, Kokomo in. 2002 to 2010

Successfully operated a startup manufacturing business owner operated and

mechanical contractor service, Overall responsibility include operation and

profitability tactics, including sales, marketing, sales growth forecast,

budgeting, operating expenses, shipping, customer service, inventory,

equipment, community relations, accounts receivable and resolution of

personnel and customer complaints.

. Operated and maintained all aspects of marketing and sales increasing

annually revenue by more than 55%

. QC inspector, tested, products, installations, of work for conformance

to specifications

. Set up and attended trade shows and fairs demonstrating products and

services

. Internet web site designer and administrator

. Conducted strategic planning and forecasting to ensure the sale and

profitability of products, services, and monitor market trends.

UNITED STATES NAVY, SHIPS ENGINEER (Chief, Submarines) 1980-2001

Successfully managed and supervised staff and maintenance personnel in the

performance of daily tasks and implemented safety procedures and corporate

administrative policies. Assigned as Assistant Quality Assurance Officer,

Pearl Harbor Submarines Pacific Fleet, ultimate authority

Command Career Counselor, Sub Base Pearl Harbor managed 2800 inbound &

outbound personnel

Chief Liaison, Planning Naval Submarine Support Command / Pearl Harbor

Naval Ship Yard

. Managed and supervised maintenance personnel in the performance of

daily tasks and implemented safety procedures and administrative

policies.

. Project management team for the Navies first N2 production plant Pearl

Harbor, Hawaii

. In-depth knowledge of management principles involved in strategic

planning, resource allocation, human resources modeling, leadership

technique, production methods, and coordination of people and

resources.

. Commissioned, operated and repaired pumps including operation,

inspection, maintenance and installation, aligned piping systems for

oil, water, air and steam controlled the operation of ships boilers

and steam plant, steam turbines and heat exchangers maintained

refrigeration and auxiliary service systems.

Core Competencies Technical

Mechanical Equipment/System Installation/Repair Electrical

Code Specifications/Standards

Quality Control

/ Inspection Risk

Management

Industrial Control Systems

Safety, Occupational Health

Pneumatics, Hydraulics, Steam Systems Diesel

Engine technology

Education & Training

Indiana Wesleyan University - Bachelors of Science, Business Management

GPA 3.82

. Maintenance Journeyman (Dept. of Labor/Navy NEC 4221)

. Hydraulic Journeyman (Dept. of Labor/Navy NEC 4212)

. Universal Refrigeration Technician (EPA Certification)

. Engineering & Marine Technology

. Contract Negotiations / Ethics

. Budgeting & Forecasting

. Global Marketing

. Human Resource Counselor (Certification)

ADMINISTRATIVE

Computer programs: Microsoft Suite products, Microsoft Dynamics AX,

Outlook, CRM Program's, blueprint and schematic reading, Web

designer/Administrator, Maintenance of records and files, Interdepartmental

coordination and communication, Time management science, Human Resource

Counselor, Training and Presentation

PROFESSINAL ASSOCIATIONS

Association for Maintenance Professionals - AMP

Group for Maintenance and Reliability Professionals - SMRP

Pumps & Systems Group

Maintenance Reliability Leadership Group

Links:

http://www.linkedin.com/pub/richard-weber/33/a52/34a

Excellent references upon request



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